NuLife RP

How do I go about doing this?

Hello, I have set a category up that when people post, only staff can view this. However, there is a template I wish for people to use when posting and I have created a post, locked, pinned and featured it but people are still unable to see it due to the setting of not showing other users posts. Is there anyway I am able to show my post specifically so that they can view the template I want them to use when creating a new post?

Good morning! Sorry on the title wording, I really couldn't think of a way to word it. I'm wondering if it is possible for when a person creates a post that it automatically has [UNRESOLVED] next to the title and once a staff member completes the request, the staff member can change it to [RESOLVED] or if they are working on it [IN PROGRESS] Hopefully this makes sense!