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Marc

Invision Community Team
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Everything posted by Marc

  1. Either is fine. Im actually looking at your site currently, so will be back in touch shortly
  2. If you are seeing this on your live site, we can take a look and correct this for you. Its an old bug which was causing this.
  3. Im not sure what else we can do from our point of view here. As mentioned, you would need to work with them to resolve
  4. I understand what you are saying there, however we do not support the logoff endpoint
  5. Do you have a link I can take a look at?
  6. It is, if they have moderator permissions to do so. There is no facility for them to only hide/unhide their own content if thats what you are referring to
  7. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  8. Fair question there. The reasoning behind this, is its simple to code a bot to read the answered question at the top of google (or indeed other search areas). So if you put something like "what is 2+2" it will actually give you the answer, rather than you needing to click through search results. With the second part on making it easy for users, I completely agree. However, that is going completely the other way of thinking. You don't have to put a hard physics question in order to avoid the answers being given simply by Google. As an example, if you ran a site fourpaws.com which is a site for dogs, you could put the question "What animal is this site about?" which Google cannot possibly guess as it doesn't know the context. "What is the number in the title of this site" is another good example. Both very simple for a user, but impossible for Google to know without being given more context.
  9. Some say his English is not his first language. Its CSS
  10. I certainly will, of course
  11. While I understand what you are saying there, that is indeed the way it works at present (and has always worked in version 4). It pushes the content to the right below the content to the left, which is why you end up with that effect.
  12. My colleague has just seen the topic that relates to. It looks like they are able to add HTML and have added that embed manually, rather than just pasting the youtube link and letting it embed. While we allow for our own formats, we are unable to account for external sources.
  13. Yes, that would be correct at present
  14. No problem at all. Glad things are working for you
  15. There is no way in which to do that unfortunately
  16. Could you provide me with the link to that topic?
  17. You would switch it on, as your server is proxying the IPs
  18. It sounds like your server may be proxying. Please try switching on this, and then monitoring. "System>Settings>Advanced Configuration>Trust IP addresses provided by proxies?"
  19. Cant say thats something I have seen happening either
  20. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Just a screen record of the issue will do for the time being, rather than sharing a whole meeting
  22. Please could you let us know what page that is appearing on?
  23. Ensuring your database is corrected before you begin your upgrade. The point which was reached at the end, with checking and ensuring the database is corrected by looking at the support tools (top right of the admin CP) would have likely prevented the issue
  24. Glad to hear things are now working for you 🙂
  25. I understand you linked to the documentation there, however you also show code that doesnt relate to what is shown in the documentation. Take a look at the example there, which does show the key and how its used
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