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Marc

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Everything posted by Marc

  1. Marc
    I would suggest trying the upgrade again first of all., and if you get stuck, leave it where it is so we can take a look and see what is going on
  2. Marc
    We would need more information on this. It doesnt say what link they are referring to clicking here
  3. Marc
    Are you having issues after having moved server?
  4. Marc
    To clarify, you are using the same suite key on the same redis installation for both instances. So the constant 'SUITE_UNIQUE_KEY' would need to be changed on the test instance
  5. Marc
    It sounds like you are probably pointing to the same redis instance there for live and test. In which case, that would indeed be causing issues
  6. Marc
    Easiest Monday morning issue ever! 🙂
  7. Marc
    There is no quick fix for this. I would need to create a ticket for it. Happy to do so if you want to get this resolved?
  8. Marc
    If you download to any other device, do they open? Asking as it may well be you have nothing to open then with on your phone
  9. Marc
    No problem. Please let us know once you have done that, and we can take a look
  10. Marc
    Of course, making the software your own is always something that would remain achievable on the platform 🙂 It happens 🙂 All good
  11. Marc
    Im confused as to what you are asking there. You would enable the setting again if you wish to reverse that
  12. Marc
    Sorry for the confusion here. I have gone through this with our developers, and they are indeed removed by design
  13. Marc
    Show off
  14. Marc
    If it is being blocked by mod_security as you show in the first post, then yes. As its being blocked by a hosting item
  15. Marc
    Please couid you confirm, is this on your live site?
  16. Marc
    I think you are missing what is going said there unfortunately. This has not actually changed. Its always been that way
  17. Marc
    You dont appear to have any default database templates there. Are you happy for me to replace the standard display template contents with its defaults for testing?
  18. Marc
    Are you seeing this on a default theme there, as Im not able to replicate this at all on my end. I can see it on yours when I scroll down the page, but it does look to be because Im hovering in the middle of the page while scrolling, so indeed Im over the images.
  19. Marc
    Ah, what you are seeing there is just the lazy loader as you are scrolling down the page, as its loading
  20. Marc
    I have created a ticket for you on this, so we can take a closer look for you
  21. Marc

    Bulk Mail Features

    Marc replied to hpcrazy's topic in Feedback

    While I understand you have been with them for a long time, and their support is good etc, they are unfortunately not providing the service in which you want to have provided. The issue you have is really an issue of what you are using to send your mail (currently your hosting), rather than an issue with the software. I would say, you can already export members with their email address from the members page in your admin CP by the way.
  22. Marc
    If you are unsure how from the developer guides, you would be best to employ a developer to do this on your behalf. Its not something we are able to say "Just do x", as its development that is needed. With regards theme, please take a look at the following guide https://invisioncommunity.com/4guides/getting-started/getting-the-look-right-r346/
  23. Marc
    Its very likely the hook that is showing loaded these at the bottom. Try disabling that first of all.
  24. Marc
    You would need development in order to create your own SSO for this. You can find our developer guides in the following location If it does have OAuth 2.0 you may be able to use the built in login method for this, if its just allowing people to log in using logins created on that platform. If that is the case, take a look here SVG is not a type that is allowed by default for logos. If you wish to use a SVG file you would need to manually add that to your theme
  25. Marc
    Please feel free to email us your concerns. Note however, we have indeed provided a solution to the questions you have asked there. While I appreciate you dont wish to upgrade both to the latest release, unfortunately that is the answer to your issue.
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