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Marc

Invision Community Team
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Everything posted by Marc

  1. You would then click this for that table and click to confirm you have run them (or run automatically if your server is capable)
  2. Ive got this escalated in a ticket for you, and someone is looking at this
  3. I would advise at this point reverting to your backup. Its clear the issues you are having are likely being caused by 3rd party items. Once you have that reverted by your host and have your site up and running, we can then go through what you need to evaluate before you try an upgrade again.
  4. I have tagged this for the attention of our developers to have a read of. I cant see how we can control this, however Im not one of the developers myself, so its not to say someone else might
  5. This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  6. This issue has been resolved in 4.7.10, which was just released. Authy was removed from the platform, as this was taken over. Verify has now been added as its replacement. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  7. This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  8. This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  9. This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  10. Im not sure what you are referring to with bbdd Maxmind of course do not use their free database. They use their paid one
  11. The admin CP login details appear to be incorrect still also
  12. I have tried logging in again to see if I can see the issue for you, however the admin login details are still incorrect so I am unable to log into your upgrader. One of the things I would very much advise you do, is remove all 3rd party items on your site. While many may run 3rd party items with no issue, this is probably what is causing you so many issues. You have a combination of lacking the knowledge to run your server environment proficiently and having too many variables that could cause issues on your system without the knowledge to correct them proficiently. This is not your fault, its simply that you have found your limit. At some point, something has to give in order to simplify matters. In an ideal scenario, moving to cloud would be a very good start, but you have mentioned you don't have that option. So removing all 3rd party and running stock will remove many variables that could cause you issues.
  13. If you have them restore at this point, there is nothing we can do to assist you. We need to be able to see the issue in action
  14. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  15. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  16. Our IP lookup will provide information based on a free IP geolocation database (maxminds free one in this case), as with many other services. There are some services which will give closer locations such as the one you have used there, however these are no integrations with those that we provide at present. Ours will give only an approximate location based on free databases
  17. Sorry, we still appear to be missing each other here. We need everything you have added. Zapier works on "When x happens do y", and we only have the latter part from your screenshot
  18. Before we continue here, is the wrong IP address showin, or just that the information provided with it you believe to be incorrect?
  19. I would suggest testing this on a default unaltered theme, with no 3rd party items enabled. The software will actually select on 2 or more pages of a post. If it is not and you have tested in this manner, I would need an example on your site I can take a look at
  20. I would advise on taking a look through the following topic, as this has been discussed at length in there bearing in mind, this is not something that will disappear any time soon, but in the same respect will not be in version 5. This said, you could actually use forums, and set a forum so that only they can see their own topic, and staff. So they can post a topic that only staff can see
  21. As mentioned, I need the full breakdown of what you are trying to do here. Once I have that, I will be able to take a look and advise accordingly.
  22. Is this happening every time? Have you tried logging in again after clearing browser cache first of all?
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