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Marc

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Everything posted by Marc

  1. Marc
    You would be best to ask within the support topic for that plugin
  2. Marc
    Please could you disable cloudflare, and any browser plugins. Also, test without incognito
  3. Marc
    Thank you for the summary there. Im sure that will be helpful to someone else in the future 🙂
  4. Marc
    Please bear in mind Im not a developer of plugins, so this is just my own passing thought. Some of the plugin developers may have more thoughts on this. I would thing a plugin/app is probably your best option here, as you need an extra table and need to ensure you are in control of that table. You would need a plugin/app that adds that table, and adds a task that does the queries you mention above.
  5. Marc
    I've asked my colleague if he can take a look at this. Just to clarify here, I could not see the issue with the upgrader without running to see the issue in the upgrader. 🙂
  6. Marc
    No worries 🙂 There are many things, such as whether an item is new, whether people are actively visiting that content and more.
  7. Marc
    Yes We would not generally go ahead and start an upgrade on someones site. While I understand you are unsure as to why there was a question there, this doenst mean the question wasnt valid. You asked how to upgrade, I asked what message you were getting. You stated it was giving you a message to add a field you dont believe it should be asking you, and I asked if it was causing an issue when you click to add that field (ie, can you continue). I believe these are quite reasonable questions.
  8. Marc
    Should, but clearly in your case not. Your host would need to look at that for you
  9. Marc
    I have approved your other message
  10. Marc
    Please could you provide more information as to what was happening at the time you received this error?
  11. Marc
    In the first instance, please upgrade your site to the latest release of the platform. If you are then still seeing issues, please let us know and we can take a closer look for you.
  12. Marc
    We actually have an open bug report on this at present
  13. Marc
    No problem at all. Glad you found a solution 🙂
  14. Marc
    No problem. Of course do let us know if you see any issues
  15. Marc
    Sorry, Im a little confused here. Are you saying you run that as it suggests and its causing you issues, or that you are assuming it will cause you issues?
  16. Marc
    This would indeed likely be your issue
  17. Marc
    How were these fields removed at the time, and exactly what message are you getting?
  18. Marc
    Please have your friend add you as an alternative contact if you wish to obtain support. We are unable to provide support without an authorised account
  19. Marc
    There is no way in which to speed this up. The intention there is that its run in the background
  20. Marc
    I would suggest first of all ruling out imagemagick by switching to GD. This is the only way to really rule it out
  21. Marc
    We do not provide a privacy policy for peoples communities, as it can be vastly different depending on many factors.
  22. Marc
    You would need to provide more information as to why you believe its nonsense there
  23. Marc
    If you have disabled animated avatars, it should be allowing them at all. Bear in mind that gif doesn't necessarily mean animated.
  24. Marc
    I am seeing no issues on your trial at present. Please let us know if you see any further issues, along with the action you were performing at the time, as the error mesaage itself there would actually indicate this is not from your trial community
  25. Marc
    🙂
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