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Marc

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Everything posted by Marc

  1. Marc
    You would need to provide more information as to why you believe its nonsense there
  2. Marc
    If you have disabled animated avatars, it should be allowing them at all. Bear in mind that gif doesn't necessarily mean animated.
  3. Marc
    I am seeing no issues on your trial at present. Please let us know if you see any further issues, along with the action you were performing at the time, as the error mesaage itself there would actually indicate this is not from your trial community
  4. Marc
    🙂
  5. Marc
    Unfortunately elements of Twitter API appear to be being switched on and off more often than my kettle on a particularly tired morning
  6. Marc
    If its something timing out, its more likely to be mysql than PHP I suspect. Without having the actual error message your server is throwing, its impossible to know for sure.
  7. Marc
    Glad to see you are getting somewhere 🙂
  8. Marc

    Bulk Email

    Marc replied to SC36DC's topic in Technical Problems

    Yes, please try and let us know if you still see an issue. If you do, then we can of course get that escalated for you
  9. Marc
    I guess, without being able to see the issue in action, is that the database is inaccessible at times during that period. Have you managed to get online at that time yourself to see if this may be the case?
  10. Marc
    This is incorrect. Items in the feedback area would always be taken into consideration. However this doesn’t mean they will be implemented as it would depend on whether they fit into our internal goals for the platform. And those which are added would not always fit within the development plan of a specific version.
  11. Marc
    Note the menu manager and the categories within pages are 2 separate entities. Of course you may name them the same, and many do, but they are 2 separate things entirely 🙂
  12. Marc
    Take a look in the Mod CP on the front end. Deleted content is on the left
  13. Marc
    Yes, if you have added a page to the menu manager, you would need to remove that even if you remove the page. IF the page content exists, are you sure its not in deleted content? So when you click on it, does it say to you that its deleted?
  14. Marc
    You would need to see what IP and email they are using to sign up with first of all, in order to be able to check the spam filters and see what level was hit
  15. Marc
    The message there is a banned message. So you would need to whitelist them, as its likely the spam service they are getting caught up in. Alternatively it could have course be a banned filter you have set
  16. Marc
    Glad you found what you were looking for 🙂
  17. Marc
    Only really if it causes you issues. But in our experience, at some point it will
  18. Marc
    This is something done on your MySQL instance, not within your admin CP. If you are unsure, you should indeed contact your hosting company to assist you
  19. Marc
    I would indeed set them to yes 🙂
  20. Marc
    As you have done a conversion, edit both of those and change them both to email. When you do a conversion, it needs to add a converter login method, which actually works with the standard one. It checks if it's a converted login, and if not uses standard, so when you have those mixed (one set to username and one to email) it can cause problems and confusion
  21. Marc
    Always! 🙂
  22. Marc
    I would need to know exactly what is being uploaded, so I can test on this end and see what is going on there for you.
  23. Marc
    A ticket has been created on this, and that ticket has now been escalated to a higher tier to take a look at.
  24. Marc
    Ah I see. These are filters on the calendar listing rather than search (search is whats in the top right of the page). Let me take a look at this for you.
  25. Marc
    We certainly can. I have completed off the upgrade for you. What has happened here is that its hit the upgrader screen before its completed the switch to the new files. I will report this is happening, however if you do see this and want to get past it, if you wait a few minutes and then go to /admin/upgrade it will show you it wants to upgrade. 🙂
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