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Marc

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Everything posted by Marc

  1. Marc
    This may well still be the case. Facebook has become more and more a problem lately, unfortunately.
  2. Marc
    I believe there is a misunderstanding on what the word deprecate means. This is not the same as the word remove. Deprecation states our intention to remove a feature, and that we will not add to or improve upon that feature. If you take a look at any of the items on the deprecation tracker, we also include a removal point. Take this one for an example https://invisioncommunity.com/deprecation-tracker/commerce-ticket-system-r6/ If you take a look in the top right, it states here it will be removed in version 5. Therefore by definition, it will exist in 4. We will at some point stop support for it of course, as we will not support anything at all in version 4, but that is a long way away (current stated as 2025/2026)
  3. Marc
    Easiest support issue ever! 🙂
  4. Marc
    If you are having issues whereby that is still showing up, I would advise contacting your hosting company
  5. Marc
    I have just spoken to my colleague on this, and this is actually correct behaviour. The child theme is independent of its parent. It will not update the version number of another theme, whether it's the parent or otherwise.
  6. Marc
    Something doesnt seem right there. That looks to be for login. I would need to take a look at this, and see if things have changed
  7. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  8. Marc
    You would then need to revert back to prior to starting that upgrade. The files are there, but the upgrader hasnt been run. Its likely this that is causing you issues
  9. Marc
    Please visit your admin CP location, as its currently awaiting the upgrader being run, as the files are present.
  10. Marc

    Cloud FAQ

    Marc replied to Ramsesx's topic in General Questions

    No problem at all. Always happy to point you in the right direction.
  11. Marc
    I have created a ticket for you on this, so we can look further into what is happening
  12. Marc

    Cloud FAQ

    Marc replied to Ramsesx's topic in General Questions

    There isnt really anything specific. What is it you want to know? I'm sure I can get you any information you need, or pass you on to our sales team if you wish to discuss what your options are?
  13. Marc
    We figured limiting ourself to 100% was just amateur, and we wanted to be better than that. 😄 Seriously though, your site appears to be in the middle of an upgrade at present, so cant look at that for you. Please try running manually to see if it completes, and if not, please let us know.
  14. Marc
    It would be instagram basic display. Unfortunately facebook change the API constantly.
  15. Marc
    There isnt really. Its whatever looks correct for what you want them to show. They will resize accordingly in some areas
  16. Marc
    Take a look at the transactions showing on the admin CP, as you may see what the issue is there
  17. Marc
    It would indeed 🙂 All good. Happens to us all at some point
  18. Marc
    Ah, sorry I misunderstood what you had said there. The reason for this is that you have a plugin named "Disable ads for URLs" and you are actually specifying /discover/unread/ as one of those URLs.
  19. Marc
    I would need an example in order to take a look at this for you. Looking at your site currently, I am seeing items showing up in the upcoming events section
  20. Marc
    Im a little confused as to what you mean there. That page has content
  21. Marc
    Glad to hear you are moving in that direction, as I think that will be the best way for you to go.
  22. Marc
    Increasing it was indeed the correct thing to do there. The 128 is our minimum requirements, but it does need to be noted, it's a minimum. Some will indeed need larger memory limits
  23. Marc
    Glad you have things working 🙂
  24. Marc
    Thank you for letting us know 🙂
  25. Marc
    Im not sure I understand what is strange there. There is no back and forth (other than yourself posting here after its been converted to a ticket). You mention not confusing the issues. Is this not something that has arisen as the result of the fix on your tasks? If not, the confusion here is that you are using the same topic
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