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Marc

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Everything posted by Marc

  1. Marc
    Feel free to pm me if its not something you can describe here
  2. Marc
    As mentioned above, I need a specific example I can look at
  3. Marc
    Could you give me an exmple on your site on the middle ones of those. If they are showing on profile activity, they are present. Once we are done with those we can concentrate on the other 2, which I may need to get someone to look at further for you
  4. Marc
    Sorry, Im a little confused here, as you mention only 2 there and state there is an unexpected format. I need to know only the ones that are not working for you.
  5. Marc
    If its suddenly descreased, its vert likely the total maximum storage one you are hitting.
  6. Marc
    Sorry for the delay. I will get a ticket on this for you, so we can look into this further.
  7. Marc
    Glad to hear you are now upgraded. When you say the names, are you looking for the class names of elements?
  8. Marc
    Please could you confirm which of those are not showing up?
  9. Marc
    The above are module permissions. You can use these for many areas of the suite to switch off items in their entirety from groups of people if needed. You can see more about permission here
  10. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Marc
    I have added a note on this. Thank you
  12. Marc
    You would need to speak to your hosting company if its being blocked at 403 level outside of the software, as only they would really be able to tell you why
  13. Marc
    It is. If you are seeing otherwise there is an issue somewhere on your site. You should not see any post before register content, unless they actually register.
  14. Marc
    If its disabled it shouldn't be showing. I have created a ticket so we can get that looked into for you.
  15. Marc
    They are present only to give someone chance to register and associate with that content. But it is removed if they dont.
  16. Marc
    We have some new spam defence measures being actively worked on at present.
  17. Marc
    Thank you for sharing 🙂
  18. Marc
    Guests would indeed have to register to visit a live topic
  19. Marc
    Do you have any banners for upgrades or anything showing at the top of the page? If you click to dismiss those and refresh, does that correct the issue?
  20. Marc
    Glad we at least know the problem 🙂
  21. Marc
    Its extremely unlikely to be honest. If you can provide access, I can see if there is anything I can see that you cant
  22. Marc
    Could I ask if you are testing this without being logged in? It may well be you were seeing cache
  23. Marc
    This is correct, as any time there is search criteria, the ability to prune will be present 🙂 You could use a date range which is huge. Then once its searched, click on the spammers tab. Always back up of course Generally it wouldnt be expected that people would prune banned users
  24. Marc
    Glad to hear you found the issue there 🙂
  25. Marc
    Not honestly sure what you mean there, Nathan. There was indeed step-by-step what needs to happen there. I understand there may have been questions after that, but there were indeed specifically what needs to happen. @CaptJeff, you are currently running PHP 7.4. Before you continue any further, with the working site, have you made a complete backup of the files and database at this point in time? If not, please have your hosting company do this before you do anything else at all. And we can then work from there. With regard 3rd party items, you have 4 3rd party plugins, although they are all disabled. If you are not using those, you are probably best to uninstall them completely, by visiting System>Site Features>Plugins and selecting the x next to each item. I would highly advise on not using any 3rd party items, and sticking with the base product. Get to this point, and we can then continue from there
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