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Marc

Invision Community Team
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Everything posted by Marc

  1. You should be able to I would think
  2. You would need to contact your hosting company on this as it's a deadlock on tables in the database. I would say its worth checking tables to ensure they are all INNODB for a start, as it locks differently.
  3. We are not able to tell you one way or another, as we didnt write the plugin. Only the person who wrote this would be able to answer that question
  4. I would suggest checking this for your latest one on sendgrid to ensure this is definitely the case first of all.
  5. This wouldnt cause the setting still to show enabled in the admin CP I would certainly ensure you are updated to the latest release and check this, before you go any further
  6. That being the case, you would need to contact your hosting company on the issue, as the PHP variables related to sessions are likely not set up correctly
  7. Im not familiar with those specifically, but Im curious as to what that would give you, that using stored cards wouldnt give you?
  8. Dont worry, Im here just in case you missed me 😄
  9. Glad to hear you managed to get this resolved
  10. As mentioned above, you should actually have received both those emails for both. They are 2 different emails, not the same email. One is "New invoice" and the other is "Payment received and approved"
  11. Sorry, Im a little confused (may well be my understanding of course). You had stated above that the text had changed from last month. However, then stated it was for the same renewal. The same statement does remain there though. You have 2 different emails there. One to say that an invoice has been created, and one to say a payment has been received.
  12. Those are 2 different messages. One is stating an invoice was created, and the other is stating a payment was received. In terms of webhook there isnt at present, however please feel free to add this to our feedback page.
  13. Is there anything specific about SEO requirements you are looking for, as that's quite a broad question? 🙂 Of course, SEO is always something in which we aim to improve on over time, and have continued to do so well into version 4 too.
  14. I can certainly add your additional contact to that, but please note whenever a ticket is created from here it will send to your primary email address, so it may be worth changing which is your primary. Its also worth noting, what you were experiencing was issues that were known about and resolved at the time I believe, so there may not be much more information we can give there. Of course feel free to give any more information there needed once you see the ticket
  15. As they are part of the moderator CP, there is no other option for this
  16. These are questions for your hosting provider, rather than us. Our software works with MySQL 8.0. There isn't anything to do in terms of the software from our end.
  17. https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-visual-language-editor-r119/ And https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-standard-editor-r120/
  18. Glad to hear you have what you need there.
  19. Are you looking for pages on your filesystem there? If so, it may well be that they are not there, and instead in IP.Content within your admin CP. Not sure of the location off hand as I havent see that for quite a long while myself
  20. Im not sure what you mean when you say what will that look like? A profile will look the same as any other new member.
  21. You would need to complete their business verification as they are requesting you to do there. This is on facebooks end, so we have no control over this, and unfortunately they do seem to be making it harder and harder for people to use.
  22. If you still have some issues, I would add this to your ticket
  23. I must admit, Im also confused as to what the difference would be, in terms of what you are trying to do there
  24. As mentioned in your other ticket, what you have actually done there is translated the language string "Forums" in your language pack. You need to change that language string __api_forums_forums
  25. Ah, that is actually the word "Forums" that you have translated in your language pack. You need to change that language string __api_forums_forums
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