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Marc

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Everything posted by Marc

  1. Marc
    There is no function to remove or reduce the size of this area at present, unfortunately.
  2. Marc
    Glad to hear you have the issue resolved 🙂
  3. Marc
    That is incorrect 🙂 It may not have it on your release, but its certainly available for 8.1
  4. Marc
    Unfortunately IP blocking quite simply doesnt have that level of accuracy.
  5. Marc
    No problem. Please let us know
  6. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  7. Marc
    Its worth pointing out here, v5 is both hosted and classic. That is not the only pricing there https://invisioncommunity.com/buy As a cloud customer, you pay your monthly or yearly subscription. There is nothing that changes there when a new major release comes out
  8. Marc
    You cant usually join a course if you are the manager of that course
  9. Marc
    That is indeed correct. This area contains "My clubs" (a guest cannot have clubs they have joined), "Recent activity in my clubs" (as with the previous they have no clubs they have joined), and the newsletter signup (you cannot sign up to the newsletter as a guest). On the Invision platform, if there are no items for an item to be able to be displayed to a user, that item wouldnt show.
  10. Marc
    While I understand what your host is saying there, this does not change the connection timeout messages you are getting when trying to connect
  11. Marc
    Please could you clarify if you now have this working? You mention it doesnt, but it also appears this is marked as solved.
  12. Marc
    Unfortunately that's about your limit there, other than starting blocking the IPs of that VPN of course. It sounds like you are being targeted. The good news is, they do tend to give up after a while.
  13. Marc
    I would suggest using hCaptcha. You can then increase the sensitivity of this. You can also ensure you have multiple question/answer items there. If they are all from the same country and its one you wish to blog, there are also options related to country blocking on that same section too.
  14. Marc
    I'm not sure I understand the question here. That's the time that one item was logged. In the case of that one, for profile sync. However there are logs for login too. You will see they are all connection time out and could not resolve host messages, over 15 pages there.
  15. Marc
    There isnt really much more information I can give. If you go to System logs in your admin CP, click the advanced search icon and filter for type 'facebook' you will see the errors present there
  16. Marc
    No problem at all. Hope you manage to get things sorted
  17. Marc
    I have logged a bug for this so we can take a look for you
  18. Marc
    Looking at the logs, it seems your server is blocking facebook by the look of it. You will need to contact your hosting company to correct this
  19. Marc
    Im not sure how I can write in more detail here. I attempt to log into your admin CP with the details provided, and it states the details are incorrect. So I cannot access. Im not sure how not understanding what is wrong means you are unable to update these in our secure location rather than PM?
  20. Marc
    It is indeed, yes
  21. Marc
    As mentioned a few times around the site, this is more to bring viability to a declining self-hosted market for the long term. This gives a more sustainable model into the future
  22. Marc
    Please only update via the client area, and update all details
  23. Marc
    Try checking your uploads/logs folder to see if there is anything in there
  24. Marc
    It's the server that is making the login request there, so it would indeed be the requesters IP that is logged.
  25. Marc
    I would need an example of what items are disappearing here, so that I can take a look on your site. The sidebar would indeed disappear if there are no sidebar blocks for it to show. So I believe this is what you are seeing in the first instance there.
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