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Marc

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Everything posted by Marc

  1. Marc
    Sorry its not actually clear what you are showing me there. You appear to have added Afghanistan then saved.
  2. Marc
    While 6 month is not something returning, its worth noting we actually do a monthly option. If you did really want to do 6 month, you could add account credit for 6 month of payments, and then choose the monthly option.
  3. Marc
    It opens above for me also. What browser are you using?
  4. Marc
    I feel there may have been misunderstanding there. Your site was not accessible at all at the time I sent the message there. So I couldnt get on to check anything. It does seem to be back now We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  5. Marc
    Do you have some IPs you can share that I can check this with?
  6. Marc
    Glad to hear things are now working for you 🙂
  7. Marc
    This is something you would really need to ask of your hosting company. We are unable to advise on server setup.
  8. Marc
    Pages isn't something we have gotten to quite yet in terms of GraphQL. Of course as time goes on, we will add more to this area, but its not something available as yet.
  9. Marc
    You would need customisation on the editor in order to achieve this. There is no setting to add these at present
  10. Marc
    Do you have an example i can take a look at there?
  11. Marc
    I have created a ticket on this for you, so we can take a closer look
  12. Marc
    I know this is a file commonly exploited on WordPress, so its likely someone trying to find vulnerabilities. All I can say for sure is that file doesnt exist which is why its logging an error there.
  13. Marc
    The above would certainly be the first thing to try. Its very likely one of these causing you issues. Of course if you find this not to be the case, please let us know
  14. Marc

    Twitter old logo

    Marc replied to Balto's topic in Feedback

    It has been logged as a bug, so it will be
  15. Marc
    Glad to hear this is resolved for you 🙂
  16. Marc
    The only way in which to do that at present would be to block every other country
  17. Marc
    Are you doing something with your domain at present, as it doesnt appear to be pointing to our servers
  18. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  19. Marc
    Thank you for coming back with feedback on this 🙂 Very glad to hear it
  20. Marc
    Have you set up the embed service on your facebook application first of all? Please do bear in mind that business verification is required for that (as per facebook rather than ourselves).
  21. Marc
    Thank you for the PM there. Please take a look at the module permissions section here. You have change module permissions for the clubs module, which is disallowing the access
  22. Marc
    Speaking to my colleague, the display order for fields is set to a number on xenforo which is very very large. If you change that value in the database, it will correct the issue. You should not however change the IPS database
  23. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Marc
    Please provide a link to the item you are trying to paste, and I can take a look on your site to see if I can see the difference there
  25. Marc
    Could you let me know what the error is in their screenshot, as cant see it on your screenshot there
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