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Marc

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Everything posted by Marc

  1. Marc
    Please try again now
  2. Marc
    Go to support in your admin CP and ensure you have addressed all other items in the mysql section. Especially if utf8mb4 is mentioned Please try yours again now
  3. Marc
    Before I look further at this, could I confirm you are not logged in as someone who can see the author?
  4. Marc
    I admit Im a little confused as to what it is you cant get to here. If its not present in the default theme, and it is in yours, you would remove it. And as mentioned by terabyte above, we do indeed have them show in the difference tool. We just dont have a list as such
  5. Marc
    You can rate an entry (a person in your case) only once. Once you have reviewed them, you have reviewed them. There is no way in which to allow more than one review.
  6. Marc
    This is unrelated. The previous was timing as mentioned This is a different problem, and not in any way related to the issues you were previously having
  7. Marc
    This one isnt you. We're aware of an issue at present, which we are looking into
  8. Marc
    If you are having the same issue, its very likely yes. sorry I just realised you are self hosted there. Its likely not the issue in your case. Are you havoing exactly the same issue there?
  9. Marc
    You never know, one of these providers may decide to do a support system themselves Any news regarding this would be posted in our blogs at the appropriate time 🙂
  10. Marc
    You need to contact the person who set up your site to make sure you are set up as admin on your site if this is the case. From what you are desscribing it does indeed sound like one of the 2 items I mentioned
  11. Marc
    If you are referring to a customer theme here, I can only suggest checking on against a default unaltered theme. There is no list anywhere as such, which is what you are looking for
  12. Marc
    This is not something that will be returning within the platform, and is not actually part of the v5 product. As mentioned in many areas, we will be concentrating more on the community side of things. There are many support products out there that people can choose to use if required. Even simplifying it, as you put it, would be time in developing a part of the product we no longer wish to continue with as a company
  13. Marc
    Its not clear what you mean here. Are you referring to the email validation or something else? If it's the email validation, type contact into the search bar at the top of your admin CP, then click on contact us first in the list 🙂
  14. Marc
    If it was working before, I would check your hosting company hasn't changed or updated. Before doing that though, go to your Admin CP, go to Support and select clear cache. See if its simply a cache issue
  15. Marc
    No problem at all. Glad things are working for you 🙂
  16. Marc
    There would be no way in which you could use an IDE to work locally with the cloud platform
  17. Marc
    The popup item is correct per design. However it does look like thats closing way to quickly, so have reported this as a bug
  18. Marc
    As with any upgrade, of course 🙂
  19. Marc
    Sorry to hear you no longer wish to use hive. I will close this one off for you.
  20. Marc
    Designer mode is built for you to be able to work with files. As such this is not something you would be able to do on cloud, no
  21. Marc
    This is something we are currently aware of, and will have resolved as soon as possible
  22. Marc
    We have taken a look at this, and currently this is working as intended. If the height and width defined for the the image in the editor source does not match the detected natural height and width by the editor, then the box will not be checked. This said however, there may be some odd aspect ratios that are causing a problem in ckeditor code itself. This is something we will revisit if its occuring still in version 5.
  23. Marc
    This issue was resolved in the recently released 4.7.13 release. Please update in order to fix this issue, and if you see any problem after that point, please let us know.
  24. Marc
    This issue was resolved in the recently released 4.7.13 release. Please update in order to fix this issue, and if you see any problem after that point, please let us know.
  25. Marc
    This issue was resolved in the recently released 4.7.13 release. Please update in order to fix this issue, and if you see any problem after that point, please let us know.
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