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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
    Will always cause an issue that 😄 Been there myself in the past lol
  2. Marc Stridgen
    Glad to hear you found the problem there. What was the cause of your issue there?
  3. Marc Stridgen
    If that is the case, you need to clarify more, as what had been described there isn't a difference. What are you seeing on the desktop menu, that you are not seeing on the mobile menu? What item names specifically
  4. Marc Stridgen
    Please could you confirm if you have now resolved this? I see your ticket is still awaiting access, so not sure if its just you have now resolved the problem?
  5. Marc Stridgen
    I see a resolution has been send to you on this one which will fix the issue on your site. Of course please feel free to respond to the ticket if you have any further issues.
  6. Marc Stridgen
    Ah, sorry, my apologies, you are quite right. I will move this ticket to our suggestions area so it may be considered for a future release
  7. Marc Stridgen
    Ah I see. These are things you can set at a server level, usually using htaccess. We of course cache things at an application level where required. I will move your topic to our community support section for hosting, for further discussion.
  8. Marc Stridgen
    Thats great to hear. Thank you for letting us know
  9. Marc Stridgen
    I am not seeing any issue on this end, other than there being a fair emount loading with regards the ads on the page. It seems its simply loading slowly on your end, which is very likely to be on your system as apposed to anywhere else
  10. Marc Stridgen
    Sorry, Im not sure what you mean here. Browsers cache data, yes.
  11. Marc Stridgen
    Im not seeing this happening on your site. Could you provide me a link to that topic, and also let me know what browser, version, and operating system you are using?
  12. Marc Stridgen
    Please check it on a default unaltered theme with all 3rd party items disabled. It looks like the page source is simply slow at loading on that site
  13. Marc Stridgen
    Do you have any plugins on that browser? IF so, please disable those. Also ensure you are using a default theme with no 3rd party items enabled on your site. If you still cannot find the issue, please let us know.
  14. Marc Stridgen
    Thank you for reporting this issue. I have added an internal bug report for this, so that it can be addressed for a future release
  15. Marc Stridgen
    Glad to hear you are getting somewhere
  16. Marc Stridgen
    I have added this to our update list too, so we can get that guide up to date
  17. Marc Stridgen
    These are configurable by admin from System>Settings>General configuration. So you can add any that you wish
  18. Marc Stridgen
    Please update your access details on file, and we can take a look at that for you to see what is happening.
  19. Marc Stridgen
    If we are looking at the same thing here, the icon at the left of the "12 minutes ago"
  20. Marc Stridgen
    You would need modification in order to achieve that. At present, the menu as far as you present it, is working as intended.
  21. Marc Stridgen
    It may be best to use it for data storage, yes. Generally redis would only be used for very large and busy sites, and whereby the redis instance is stored externally to your server environment, in order to offload.
  22. Marc Stridgen
    Our CMS is intentionally split in that manner. However please feel free to post that up in our suggestions forum, if it is something you would like to see appear in the future
  23. Marc Stridgen
    Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
  24. Marc Stridgen
    That description would still be true for most environments. Most environments will not need redis.
  25. Marc Stridgen
    Everything is easy once you know 🙂
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