Jump to content

Marc Stridgen

Invision Community Team
 View Profile  See their activity

  • Posts

    14,170

  • Joined

  • Last visited

  • Days Won

    247

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Forums

Events

Store

Gallery

Everything posted by Marc Stridgen

  1. Marc Stridgen
    THat would indeed be the link. What issue are you having when its visited?
  2. Marc Stridgen
    One is for innodb tables, so its likely just the line you added that would help you if you have all innodb tables (you should have)
  3. Marc Stridgen
    The user however is managing to do so, and we are struggling to replicate. We are therefore getting as much information as possible to see if we can get some replication steps to fix said bug.
  4. Marc Stridgen
    Go to the license section of your admin CP and refresh the license data. This is due to the issue I mentioned in your message to me
  5. Marc Stridgen
    Have you run any patches showing within the support area of your admin CP? Also, when you say "some processes are just hanging" please could you clarify what exactly you are seeing?
  6. Marc Stridgen
    The issue you are having there is because of that bottom item (not using UTF8MB4). Correct that, and it will correct your issue. It being default will not change what tables and columns are already using You would use the "Fix this" button provided in your screenshot above for the UTF8MB4 item. It then will give you the tools for this. The INNODB item does indeed need to be addressed on the tables manually by you or your host
  7. Marc Stridgen
    Of course, ensure you do a full backup of your existing site, and do this offline. So if you have any issues you can always roll it back
  8. Marc Stridgen
    As mentioned in the other topic you responded to, please visit the support area of your admin CP and see if there are any patches waiting to be applied there
  9. Marc Stridgen
    This was already patched on the release itself. Please go to your support area in the admin CP and check if its showing optional patches in that area. If so, please apply those.
  10. Marc Stridgen
    There are a few reasons we don't allow this. One of course, as you pointed out, is because it's a paid function of the platform (creating a topic), however we also have people responding who are simply outdated in knowledge as their software is not up to date, people trying to respond to others tickets to point out they have the same issue as another person and trying to gain support that way etc. So realistically, while I can certainly see your point there, its unlikely we would change that as this point.
  11. Marc Stridgen
    That would actually switch it off everywhere I believe. Have you tested this on a default unaltered theme? Also, have you cleared cache once switched off to test this?
  12. Marc Stridgen
    Take a look here 🙂
  13. Marc Stridgen
    Check what ipad they are using. My suspicion here is that they are using quite an old device which simply isnt compatible with the platform
  14. Marc Stridgen
    Please update all access details on file, and we can take a look to see if we can see what is going on to point you in the right direction. However this can only really be something on the server end, as it's the only thing changed
  15. Marc Stridgen
    Ive tagged our developers on this to see if anything has changed here
  16. Marc Stridgen
    Glad to hear you have what you need 🙂
  17. Marc Stridgen
    Sorry for the delay on this one. I wanted to ensure we got to the bottom of exactly what does and should happen on these. We have taken a look at this, and this is indeed working as intended at present. If there is a window open in which has you site on it, then it will use that window to show the item from the notification when clicked. So you would be best to post a suggestion within our feedback area if you wish to see this change
  18. Marc Stridgen
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  19. Marc Stridgen
    They are always saved, so you would not be able to change the functionality to suit that specific need. As mentioned above, the originals are used when you change the parameters in some manner of how you want to show them on the front end, as a source in which to rebuild from.
  20. Marc Stridgen
    Im not sure I understand the question there. We are currently trying to get to your FTP so havent done anything in there at all yet, as we have no access
  21. Marc Stridgen
    You would revert to the backup taken prior to the upgrade. Once done, remove the membermap application from your admin CP and do the upgrade again
  22. Marc Stridgen
    We do not currently support 8.2, so changing that is indeed correct. Service unavailable is something you need to speak to your hosting company on
  23. Marc Stridgen
    You would need to speak to the author of that application to correct your issue there
  24. Marc Stridgen
    ^ this is correct. If you change PHP version, run the requirement checker again. This is because some of these are PHP modules, so they may be enabled on some versions on your server, and not on others
  25. Marc Stridgen
    Its letting you know that it will be. I can generate a renewal now if you would like me to go ahead with that?
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...