Marc Stridgen

I would also ask them to clear their browser cache. From what you are describing, this is a browser issue rather than one on your softwares end

You need to contact your hosting company. The messages there are coming from your server, so its not even getting as far as our software unfortunately

I have moved this to our feedback location for you 🙂 Thank you for letting us know your experience, and I will pass this along

Its an internal server error you are getting there. I would advise on checking exactly what that error is. I would say however, you have PHP 8 incompatible items on there. You need to remove or replace those, and check again first of all. It may well be this causing you problems

That would be the only way to do it. In all honesty though, people fixate a little too much on IDs, when they are really just for the systems use to identify things.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

There appears to be confusion here in definitions, and I feel you may actually be trying to solve an issue that isnt present for you. Let me explain. You are asking for something whereby it cancels after x time automatically. Automatic cancellation or expiry is not a feature of the platform at the present time. In terms of what you are saying there, I understand the analogy, however the analogy is incorrect. You are confusing contracts (obligation to pay) with automation (It automatically renews). There is no obligation to pay from the point of view of the way the software is built. A customer can log in and cancel their subscription at any point, should you give the ability to do so. What it will do Automatically generate an invoice for the next period Automatically take payment, if you have the system set up in a manner to do so If you don't have the system set up to store payment details, then of course payment would not automatically be taken. So if you set up, for example, stripe card payments and dont select to allow customers to save payment methods, this is what would happen. End of the period approaches for a customers subscription Invoice is generated by the system Customer chooses not to pay that invoice Invoice simply expires, and the subscription also then expires In your example on rental, the same is also true. If you come to the end of your 5 year rental agreement, in most cases there would either be a new agreement put in place, or if unpaid it would simply come to an end. There does tend to be a notice period added to peoples agreements in these cases, and in terms of a rental there is also still a contract in a lot of countries if you are still living there and you dont leave (the contract would be implied by action), but thats a different story. The point is, a subscription and a contract are not the same thing in any way. A subscription is simply paying for something in advance of a service you receive, which may or may not have a contractual period. These do however tend to be ongoing

There is nothing in the core platform. Seems Nathan has you covered though (he does things like that 😄 )

Source?

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

This is not something built into the platform, no. You would be best to ask them what they are using for this purpose

As mentioned, please provide an example user who is atempting this, and example topic. Feel fee to PM them if needed, and I can add hidden here for other colleagues looking

Of course if the above doesnt correct the issue, please update details as mentioned by my colleague

This is simply something that hasnt come up since its inception, and I feel is a little mischaracterised there. If you follow an item, then it will indeed show you have followed an item and when. This has always been a feature of the platform. However when anonymous posting was introduced, this has of course led to people working out who 'may' be the person who posted, by seeing who followed. I have to say though, Im not sure why you believe we would incorporate another authors code into ours? The issue reported has been added to our bug tracker, as we are of course aware that could be an issue for some, but leaping to "Please add someone elses code" is quite a leap.

You dont appear to be letting us know what you mean by "The processes" here

^ I would advise checking that first

THat would indeed be the link. What issue are you having when its visited?

One is for innodb tables, so its likely just the line you added that would help you if you have all innodb tables (you should have)

The user however is managing to do so, and we are struggling to replicate. We are therefore getting as much information as possible to see if we can get some replication steps to fix said bug.

Go to the license section of your admin CP and refresh the license data. This is due to the issue I mentioned in your message to me

Have you run any patches showing within the support area of your admin CP? Also, when you say "some processes are just hanging" please could you clarify what exactly you are seeing?

The issue you are having there is because of that bottom item (not using UTF8MB4). Correct that, and it will correct your issue. It being default will not change what tables and columns are already using You would use the "Fix this" button provided in your screenshot above for the UTF8MB4 item. It then will give you the tools for this. The INNODB item does indeed need to be addressed on the tables manually by you or your host

Of course, ensure you do a full backup of your existing site, and do this offline. So if you have any issues you can always roll it back

As mentioned in the other topic you responded to, please visit the support area of your admin CP and see if there are any patches waiting to be applied there

This was already patched on the release itself. Please go to your support area in the admin CP and check if its showing optional patches in that area. If so, please apply those.