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Marc

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Everything posted by Marc

  1. Marc
    Your site there is currently showing an access denied message, which is what will be causing that issue
  2. Marc
    There is no way in which to remove that on a question type forum, as thats the intended purpose of that type.
  3. Marc
    Please try not to edit items like this, and instead provide the solution for others. There may well be others who have had the same issue
  4. Marc
    Did this resolve the issue for you?
  5. Marc
    There is no way in which to whitelist against using recaptcha at present
  6. Marc
    I have created a ticket for you on this, to see if we can get it looked into for you
  7. Marc
    Just to let you know, I have responded to your ticket there and we need the wordpress login details which correspond with your admin CP login, as you are using wordpress to log into the front end.
  8. Marc
    No, they would not be sent out during rebuild
  9. Marc
    Did you manage to get that sorted?
  10. Marc
    Thank you. I have added that example as a staff note. Please could you first of all update to the latest version and let us know if you can then reproduce the issue. If you can, I will need to get this escalated for you
  11. Marc
    Always the way 😄
  12. Marc
    Could I just ask you to update to 4.6.10 and test this again first of all. If it does need to be escalated, we would want to ensure you are running the latest release in any case
  13. Marc
    This is something that has not happened for quite some time. This was removed as it wasnt really something that could be accurately represented due to the caching of data
  14. Marc
    Haha, no problem. Happens to the best of us 🙂
  15. Marc
    Please could you provide me with an example? I can then take a look through that in order to determine the issue
  16. Marc
    This is showing as you have created a meta tag set for everywhere to show as Home Page
  17. Marc
    Before we go any further, please could you upgrade to the 4.6.10 version that was released a few hours ago, as this has fixes for the achievements system.
  18. Marc
    Thank you for letting us know. I have just reported this internally EDIT: That should now be resolved 🙂
  19. Marc
    This has now been resolved in the latest release. So if you are still experiencing issues, please upgrade your site to the latest version.
  20. Marc
    This has now been resolved in the latest release. So if you are still experiencing issues, please upgrade your site to the latest version.
  21. Marc
    This has now been resolved in the latest release. So if you are still experiencing issues, please upgrade your site to the latest version.
  22. Marc
    An example activity stream would be as follows. I believe you may be talking about tickets from prior to this system. We havent actually had them in the client area for quite some time before we switched to forum based support. What I would say, is if there is something you absolutely need that you know was in a ticket prior to forum support, let us know and we can take a look to see if we can get what you need there. We certainly are not in the business of making it harder for you to find things. In fact quite the opposite
  23. Marc
    Please update all access details on file. I am unable to replicate this on my own instance, so need to take a look for you
  24. Marc
    Let me check this on my own install first of all. If I need access, I will let you know
  25. Marc
    I can of course take a look at the all activity one. Could you could you give me a link to your own stream you have set up so I can take a look at that also?
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