Marc
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Everything posted by Marc
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It seems the topic was missed here for some reason. I can only apologise for that. Taking a look for you now Edit: Please could you get a few of the files that are failing from the members, zip them and send them over? We can then get this looked into. This would usually happen when there is an issue with the file, but as its happening a fair bit, there has to be something more going on there
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I suspect you still have background tasks running on the dashboard. These are rebuilding your content, which is likely why they are showing like that at present
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Thats great to hear 🙂 -
Glad you managed to get the issue resolved. Very odd thing for hosting to cause. Makes me wonder if they were running some kind of odd caching there. Either way, as long as you are sorted, thats all that matters 🙂
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It can only be something on your own server in that case. It's the EXIF PHP extension which is needed for rotation to happen on the site.
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The problem you have there is your server is forcing you to https, but you havent set the software to use it. You need to follow the instructions here to switch to https correctly https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-ssl-https-r273/
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Creating a database would be your best option there in my opinion. The blog app would have probably been the most sensible to use, but I note you dont have that on file, and can see why that would be overkill to purchase for a single page. So a simple database set up in article view would be the way I would have gone with it
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Let us know what they come back with, and also how they are replicating the issue.
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That was a bug at one point. Where are you seeing this. Your site or ours?
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It happens to us all 😄
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Glad to hear this is now working for you. For others experiencing the same issue, please ensure you are using an apple browser for apple pay. Unfortunately, while using an apple device, it will still only work using their own browser
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Error Log entry for subscriber - what does it mean?
Marc replied to Davyc's topic in Technical Problems
Glad to see that was now resolved for you by Stuart. For anyone else having the same issue, the problem is that you must ensure your system is asking for address in order to use location restricted payment gateways. -
I see my colleague has posted a suggestion you can use to fix the issue on your ticket there. Is this now resolved for you?
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IndexNow appears to be reporting an incorrect file path?
Marc replied to Emediate's topic in Technical Problems
A patch has now been released to resolve this issue. Please visit support in your admin CP, and select to apply the optional patches present to resolve this. -
A patch has now been released to resolve this issue. Please visit support in your admin CP, and select to apply the optional patches present to resolve this.
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I have added a note for one of our developers to review and respond on this. It is likely this is simply what they have indexed, but it does seem odd its showing on the test
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Do you have an example of this on your site?
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Did you manage to get it sorted?
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Please check your admin location. I appear to be getting access denied
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This isnt something we intend to return at present.
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They do like to make life difficult, I'll give ya that 😄
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I have moved this to our suggestions area, as this is by design rather than a bug.
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Do you have an example of this you can provide me with please? I can then get a ticket raised and this escalated for someone to take a look at
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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It will be 😉
