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Stuart Silvester

Invision Community Team
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Posts posted by Stuart Silvester

  1. There are already many topics already covering this include our responses so I won't go into it again here. It also sounds like you want to install things that are not compatible with your current version, I would tread carefully there since you may find they break your community.

  2. 4 hours ago, SeNioR- said:

    @Gabriel Torres

    What if someone comes in from a browser that doesn't support Lazy Loading? Pictures will not be displayed at all? Have you checked?

    Safari is second in the ranking by statcounter.com with almost 20% of global market share so it cannot be completely ignored.

     

    1 hour ago, Gabriel Torres said:

    I am not a Mac user, so I haven't tested this yet.

    It depends on the market. Our website is specific for a single country (Brazil), and as mentioned, only 6.86% from our users use Safari.

    It's an extra attribute on the image tag, if a browser does not understand it, it will be ignored. It won't break anything.

  3. 1 hour ago, AlphaStar said:

    Failed to update, displays a pop-up window with an error.

    in the system log

    uncaught_exception

    RuntimeException: { "errorCode": "2S303\/N", "errorMessage": "NO_PERMISSION" } (401) #0 /var...

     

    You most likely need to renew your purchase

    3 hours ago, Steph40 said:

    I guess this is mor an IPS issue but I can't renew this app?

     

    6 minutes ago, EmpireKicking said:

    Same with another addon, I can't get a renewable bill. Waiting for a response from the support team

    Submit a ticket and we'll sort that out (I don't see a ticket from you @EmpireKicking so I'm unsure what you're waiting on)

  4. We've already fixed this issue, but if you're seeing it you can go to <your-url>/admin/upgrade and run the process from there. Effectively, the upgrade has already ran, it just hasn't updated the version numbers for those apps.

    For future readers: re-running the upgrader for this specific issue between 4.5.4 and 4.5.4.2 is safe, but if you have any other upgrade issues you should submit a ticket.

  5. 14 minutes ago, MIDTEMP0 said:

    Thanks Stuart.

    Applied the update, no joy. Disabled the (small) theme customisations and the editor tweaks, still not fixed.

    The topic page loads with the quote header displayed correctly, then onload changes to the html output.

    Please submit a ticket in that case and we'll have a look. 4.5.4.2 was released to fix this specific issue.

  6. 9 minutes ago, Jason Brown_41238 said:

    Hi, I never received a renewal for my purchase, and now t is expired?  There is also no way to renew app, it just expired Dec. 3rd and my team realized it when we went to go edit a quiz.  Can you please advise.

    Please submit a support ticket so we can fix that for you.

  7. 5 hours ago, sobrenome said:

    I have checked json_last_error() and number 4 pop out: syntax error.

    So I have adopted a different approach to cache the array API data: serialize() and unserialize(). But I had also the same syntax issues, that were solved by base64_encode() and base64_decode().

    To save in the database:

    
    {{$videos_serialized = base64_encode(serialize($videos));}}

    To use it again:

    
    {{$videos = unserialize(base64_decode($videos));}}

    Hope this helps someone using json APIs and caching the results.

    You should avoid using serialize, it has inherent security issues especially when using it with user generated content.. See warning - https://www.php.net/manual/en/function.unserialize.php

    I don't know how you're generating the 'youtube_json' value, but it would be better/safer to look into why the syntax is invalid and address that instead.

  8. 1 hour ago, Varro said:

    Sent you a message. Please provide refund before chargeback. 

    Please have some patience and give the author a chance (3 hours is not enough time) to provide technical support if you are having issues. If the author does not reply, you can then open a support ticket in the client area.

    I would also recommend re-reading the terms and conditions that you agreed to prior to purchasing the resource (you can do this by clicking the buy button again). Filing a chargeback is not the solution.

  9. 1 hour ago, VR6Pete said:

    Hiya,

    Just tried to upgrade this plugin but get the following error, can I please have some help?

     

    There was an error installing the resource, please submit a support ticket for further assistance.
    • OK

    I would recommend submitting a support ticket so we can have a look at your error logs.

  10. Just now, Paul E. said:

    Wait... so encrypted data ceases to be accessible if you do something standard like rotate service account passwords? 😵

    Why isn't there a constant that's used as an encryption key just for this purpose so that the password can be changed without affecting anything else?

    There is a constant ( TEXT_ENCRYPTION_KEY ) that you can set if you change your credentials. If you already have encrypted text stored, you would need to calculate the same MD5 and then save it to constants.php

  11. On 10/16/2020 at 10:53 PM, ZakRhyno said:

    Still waiting on @Stuart Silvester if he saw this and any words, haven't heard anything yet.

    @InvisionHQ Has direct access to talk with us in real-time, they can ask us any questions if they have them.

    It is worth noting that if you install or upgrade an application with one that wasn't source via the Marketplace, you will not be able to upgrade it via the Marketplace in future. Just bear that in mind.

  12. Hi!

    Welcome to Invision Community!

    We don't convert subscription payment data from vBulletin to Commerce, so those IPN payments won't do anything in Invision Community (IPN is also really old and not a protocol we use anyway)!.

    Your best solution would be to cancel any outstanding subscription payments you may have set up via IPN and then manually set up a subscription purchase in Invision Community for those affected members set to expire on their anniversary date. When their renewal comes around, they'll be able to make their payment through the newer PayPal systems. Optionally, you can use Billing Agreements to automatically charge them every year.

    You may find these guides useful:

     

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