Stuart Silvester

10 hours ago, CheersnGears said:

I see that unknown customer id in ipb2nexus_customers -> cm_profiles. Can I null that out and have him try again?  

This is a user that doesn't mind testing with me. 

Yes that should do it, but it's also possible that column may also contain data for other payment gateways.

When you say old Stripe account.. when you switched did you update the payment gateway credentials or create a new payment gateway? 

If it was the first then there will be referential data already stored on your community specific to the old account.

Are you using OAuth tokens? If so, the member you're connecting as most likely doesn't have permission to see the database.

Question and Answer forum mode does not exist in v5, it has been replaced by better solving tools and notifications such as this feature.

1 minute ago, SeNioR- said:

Thanks.

Yes, I know that, I'm not a beginner 🙂 I only meant the background color and the icon.

Other customers read these posts too 🙂 

33 minutes ago, Allen Bradford said:

Yikes. Thought same thing. Those Members experiencing the blank screen/redirected URL have no way of reading how to fix this. I can’t see trying to email 100’s if not 1000’s of Members…

They don't need to do anything, we made some changes to address the issue.

I've added a bug report for this, you'll need to correct your translated language string manually though.

This setting strips the sensitive data from the image file itself that is stored on disk, typically you would want to leave that turned on so sensitive data such as locations cannot be scaped from all of your images.

If you have Google Maps or MapBox enabled, members submitting images can configure whether to show a map and location for their image.

That field is for Snippet or 'teaser', you're not supposed to put the entire article in there.

You may need to request access to the PayPal Payouts API if you have not used it before

https://www.paypal.com/us/cshelp/article/what-is-the-payouts-api-and-how-do-i-enable-it-on-my-account-ts2075

37 minutes ago, Jipa331 said:

Same opinion. Showing QR image is much easier to add token rather than typing security texts manually on Google Auth App.

Yes, that is the intention and what usually happens. The problem is that the Google Charts API we use for QR codes (and other charts) has removed support for QR code generation. We're looking at alternatives for generating QR codes.

15 minutes ago, hyprem said:

Can confirm, I do have the same issue. I think an option for normal TOTP would be great so we could make use of 2FA Apps

Although it's labelled as 'Google Authenticator' it'll work with other authenticator apps.

1 minute ago, virap1 said:

Is there an api interface for the courses? I can't find it. Thank you.

There isn't currently, what kind of functionality would you be looking for?

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release. Additionally, as previously noted, enabling URL Rewriting will also fix this issue.

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

We're going to address this in a patch (likely tomorrow) with some other items but in the meantime you can go to AdminCP > Search Engine Optimisation > enable Rewrite FURLs (and follow the instructions). This will work around the issue since it's only a problem when FURLS are not used.

On the support page in your AdminCP, please follow the instructions to convert your database to utf8mb4. MySQL removed utf8_ and aliased it to utf8mb3_ which can cause issues with checking the database structure since the collation is not what is expected.

4 minutes ago, Adlago said:

You are wrong, I have been a client since 15.01.2015 - and then I got a license for 4.0, including 3.4.9
And 3.4.8 existed long before 4.0.

p.s. we did silently release v4 and then announce it later. But still, it does show that there were v3 releases after v4. Not that it matters anyway, a lot of things have changed over 10 years.

3.4.8 and 3.4.9 were released after v4.0.0.

10 minutes ago, Feneroin said:

I think, because image on my forum isn't uploaded to my server, it's an image inserted by a link. So the problem is this?

Yes, that's right. We pick an attachment to suggest to Facebook (and others) via the Open Graph tags. It does sound like you may not have a default sharing image set for when an open graph image isn't available. You can do that in AdminCP > Customisation > Icons & Logos.

Yes, search for 'lazy' in the admincp to find the setting.

Lazy loading does offer a substantial performance improvement in embed and image heavy sites, so you may want to reconsider.

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

Hi @Apfelstrudel

Our developers are working on this issue right now, we're still investigating the cause and then we'll be working on a solution.

18 minutes ago, teraßyte said:

You guys should really consider adding a maximum PHP version check both in the suite and the requirements checker. I'm not saying to lock everything with the wrong version, even a simple warning in ACP would to the job.

 

With a simple check for the maximum version, you'd avoid dozens of support requests... 🙄

We certainly have, it wasn't quite ready for this release though.

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.