Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,188 topics in this forum
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I'm running into an issue with PayPal subscriptions... In IPS PayPal subs do not appear to be getting cancelled completely. Something isn't quite working.... User shows sub canceled, PayPal shows sub canceled, but IPS thinks that it's still active and will not let members upgrade/downgrade. In this example; I have a member that wants to upgrade to a higher tier. So they cancel the existing subscription via the link Subscription page shows cancelled: PayPal shows as cancelled as well: However, IPS still thinks they have an active subscription and will not let the user upgrade to a new higher tier. The system will not …
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 443 views
Although the login is successful, the members see a page with a red "something went wrong". By refreshing the page, and in extreme cases by going to the homepage, everything starts working again. The error log is replete with: RE: Array ( [error] => httpServerError [error_description] => Invalid grant: authorization code has expired ) Grant authorization time is 30 seconds. It would be impossible for the grant to have expired during login (3-4 seconds max). The date/time on the machine is 100% accurate. Please advise. With kind regards, Michel
Last reply by Michel Kohanim, -
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- 3 followers
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Hi experts I just installed Invision Community successful on my own server and configured already multiple things. Now I wanted to install a free translation pack but I am always seeing the message "Sorry, you aren't permitted to download this file" when I surf the marketplace here. Does this have something to do because I also still have a demo account running? I also tried directly from ACP of course. When I click the button "Sign in to Marketplace" a new window pops up which asks me what account I would like to use. I only have one Invision account (that one, where I bought the software and I am using to write this post). So when I click on "Continue as LarsK…
Last reply by Marc Stridgen, -
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- 1 follower
- 7 replies
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I'm noticing something strange but only because a member nudged me to let me know their subscription had expired. There should be an invoice automatically generated, as all our subscriptions don't have an end date. But there is no invoice been generated?? Am I missing something completely obvious or do we have a bug here?? I just need to know if I need to do something at all on a regular basis now as I'm worried that other regular ones will just stop but not because anyone has stopped them. Thanks in advance
Last reply by Dazz, -
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Last reply by Stuart Silvester, -
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- 600 views
Hello, I bought the Download module seperately, how to install it? Should I upload the entire installation package? Thanks.
Last reply by sychn, -
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- 1 follower
- 2 replies
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Hi experts I installed Invision Community on my domain and configured as well as documented everything for me. After installation I wasn't able to login as admin. I thought there might have been a typo in password (despite being impossible in my opinion because I use a password manager). So my thought was to delete everything and start installation all over again. But no I am stuck on the license screen. It says that the license already has been acitvated (correct). But I need to reinstall (it is the same domain of course). What can I do now? Thanks in advance!
Last reply by LarsKa, -
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I have managed to gum up the -TESTINSTALL version of my license. In my Client Area I see that the license for my production installation points to the correct URL but that the -TESTINSTALL license points to the exact same URL. My bad. I would be very grateful if Invision would clear that -TESTINSTALL record. Then, when I upload a test installation onto my development server -- i.e., a copy of the files from my production server as to which I can run a manual upgrade to be sure it will work -- I'll try to remember to first edit the config_globals.php file so that it refers to the domain/subdomain of the development server (and so that the test installation will tell I…
Last reply by Marc Stridgen, -
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- 3 followers
- 7 replies
- 553 views
Like I post a topic or post and instantly that topic post copied to that website... Only images and multimedia files are not copied.... I and my host tried. My host tried to ban IPs - did not work. file DMCA complaint, but still their host and the owner is not responding (2 months) My host said I need to try to disable Right Click event and disable text selection. I would like to try this; can someone show me what to do with this?
Last reply by jesuralem, -
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Hello, I recently moved my site and changed some file locations. I noticed that support forum posts that were created automatically when uploading a file did not update the URL to the screenshot. The links are still pointing to my old file locations. Is there a way to update these links?
Last reply by Jim M, -
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- 2 followers
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I realize this is probably the wrong place to ask since I have my email configured to use my hosting services SMTP because I could not get the PHP email to work dependably BUT. Is there anyway to filter out anything from an email ending in ---> .ru <--- you know... Russia. That seems to be the only place I'm getting consistent spam on the "Contact Us" link. I tried setting up a filter on the hosting service SMTP server but it wants @mail.ru or @something.ru ... those Russian programmers are pretty good and constantly use a different domain ... thx
Last reply by Marc Stridgen, -
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- 1 follower
- 7 replies
- 406 views
Hi, I've changed the image dimensions for my forum, both the maximum size to save and to show, usually after this change there's an option to "rebuild existing images". Now it's missing. Any clue ? Best regards Ricardo
Last reply by rfcontreras, -
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- 1 follower
- 7 replies
- 310 views
I'm getting email errors all of a sudden. It seems like email notifications for purchases, registration are partially going through or not at all Here are some of those errors For Resitrations: A configuration or server error has occurred 4C143/1 filesize(): stat failed for /home/thesig5/public_html/forums/datastore/b69465f6a3be81c7615affac81f65bd9_email_html.0181201cd1.php Purchases & Validate Account: A configuration or server error has occurred 4C143/1 Constant SKIP_UPGRADE_CHECK already defined Any idea?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 446 views
This is the error: ips.setString({"js_num_comments":"{# [1:Comment][?:Comments]}","js_num_reviews":"{# [1:Review][?:Reviews]}","js_num_mod_comments":"{# Moderator [1:Comment][?:Comments]}","date_picker_done":"Done","date_picker_prev":"Prev","date_picker_next":"Next","date_picker_today":"Today","date_picker_week":"Wk","embed_error_message_admin":"The link could not be embedded because of an unexpected error: {{error}}.","delta_upgrade_confirm":"Before continuing, make sure you have uploaded all the files to your server using the instructions provided. Do not continue until all the files have finished uploading.","delta_upgrade_run_manual_query_fail_title":"Running Que…
Last reply by Marc Stridgen, -
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- 1 follower
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- 447 views
hello community, yesterday I installed the update v4.7.12 and my surprise was enormous when I realized that if you want to upload an image to a gallery folder under "page" it does not create the prefix generating image duplication when another has the same name. Does anyone know how I can solve this problem (I don't understand how this big error happened to them in the update, I don't see any option in admincp to control this function either), my forum uses a lot of images and it is inevitable not to have images with the same name, ordering the content under folders is part of the organization of the content. but now we have the problem, for example, in a folder a file ca…
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 465 views
Dear all, I'm having a couple issues that I would like to address, and probably you've noticed the same. Preloading banner ads (Invision Advertising) A) I've noticed that my ads are adding a lot of time to render, impacting the LCP around 750 ms. I've changed on the ACP the "lazy loading" of the resources but ads have not the lazyload code. Maybe preloading them improves the performance. It's noticeable that the ad is the last item loaded on the page. On top of that, when a guest visitor open a page, for a fraction of time the page is fully rendered, but since the ads changes dynamically I see a redraw of the whole page. B) CSS blocking the rendering …
Last reply by rfcontreras, -
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- 2 followers
- 6 replies
- 444 views
I've just renewed the Galley app after a very long time. The guide says I needed to download the latest software version and upload/overwrite current files, so I did that. When it came to install, I went to the ACP, found the button to install the Gallery, and I got this: I tried again (for some reason) and then got this: Can anyone shed any light on this, in words that even I can understand? 😆 Cheers,
Last reply by UziyerDaddy, -
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- 1 follower
- 1 reply
- 256 views
You know when you get an itch and you just can't scratch it? That's me having noticed that the header in IC's blog is exceeding the full page width just a little tiny bit: It's irritating me because I can't see why it's there. The CSS applying on this element is: .news-header { background-color: #012a40; color: #fff; text-align: center; position: relative; left: 50%; transform: translateX(-50%); width: 100vw; margin-bottom: 10px; } That width property means that we should be applying 100% of the viewport width ... and yet it's clearly applying a tiny little amount more. Can somebody scratch this itch for me? Why is the …
Last reply by Meddysong, -
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- 1 follower
- 13 replies
- 604 views
My site will sometimes get large files uploaded. Anywhere from 200MB to ~1.5GB on a regular basis. It seems that people with slower upload speeds are encountering Error 200 when uploading files. What are some recommended settings that need to be setup to handle large uploads? We have changed several settings in regards to max_execution times, etc. Are there other suggestions?
Last reply by wegorz23, -
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Upon doing the "Quick Setup" as an admin for self-hosted, I'm getting the follow error upon hitting save: Error: Call to undefined method IPS\core\modules\admin\customization\icons::processApplicationIcon() (0) #0 /home/ftueipmy/public_html/wayofdisciples/community/applications/core/modules/admin/overview/onboard.php(234): IPS\core\modules\admin\overview\_onboard->handleForm(Array, Object(IPS\Helpers\Form)) #1 /home/ftueipmy/public_html/wayofdisciples/community/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\overview\_onboard->manage() #2 /home/ftueipmy/public_html/wayofdisciples/community/applications/core/modules/admin/overview/onboard.php…
Last reply by Marc Stridgen, -
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- 1 follower
- 50 replies
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Hi, I am using iCalendar feed imports as I need to integrate eight official calendars that are published on Google. In total, only two are seen on the calendar. There are also four that only appear in the profile activity stream, but not in the calendar, and finally there are two that cannot be incorporated because they appear as invalid. Naturally, I've downloaded the calendars "ics" files and everything seems fine. Could you check them and see what the problem is? Thanks in advance. https://calendar.google.com/calendar/ical/qffm73ecqkcj9uhbj8h2sq8mv0%40group.calendar.google.com/public/basic.ics https://calendar.google.com/calendar/ical/jkvbesjf1vv…
Last reply by Marc Stridgen, -
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- 4 followers
- 16 replies
- 1.9k views
There is only one person that has made this an he is unavailable for months with no updates. It would be nice to see this as apart of the actual IPB login availability.
Last reply by Marc Stridgen, -
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- 1 follower
- 1 reply
- 181 views
Hello Everyone, I migrated my site from one server to a brand new server. In doing so I changed the location of my attachments. On the old server both downloads and attachments went to the same folder. On the new server I split them and want attachments in /attach. The site processed the file moves and all of the downloads moved fine. For the attachments the links to the /attach folder all changed, but the actual attachment files did not get moved. They are all still in my downloads/Monthly folders. Is there a way to re-force this file move? Is there a way for me to identify which files are supposed to be attachments and manually move them... other than going p…
Last reply by Marc Stridgen, -
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- 1 follower
- 6 replies
- 371 views
Ok, hopefully this is my last tech support issue I have for today.... I'm just trying to work out kinks with a new server move. When ever I click on one of my main menu items... it's just a link that links to /files. The page returns a 500. Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'. If I click on the link again before the 500 I am then taken to the correct link. This is what the log shows when it returns the 500 error. 2023-07-17 14:46:20.517010 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:…
Last reply by Marc Stridgen, -
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- 2 followers
- 2 replies
- 375 views
My PHP version is 8.1.21, everytime i clear the cache, and try to test my email settings (php function) i get the error: filesize(): stat failed for /***/***/***/******/www/datastore/b03f91a0bd1d532821fb872e70e15957_email_html.84223084be.php If i then try i again i get: Function strftime() is deprecated When i switch to PHP 8.0.29 i get the same errors.. ( the *** is to blur the full location of the website)
Last reply by Marc Stridgen, -
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