General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,429 topics in this forum
-
- 2 followers
- 7 replies
- 361 views
Do you know of any way to add multiple products in Commerce at once? I know I could just do it via SQL query but there has to be a more convenient way (and if there isn't - why?)... Please advise :)
Last reply by kmk, -
- 3 replies
- 237 views
Hi How do I stop the Server Requirements notification in ACP, the notification comes up every 2-3 days about CURL I don't need to know about this notification, the only notification I cannot turn off in notification settings is A configuration issue is detected ?? Thank You
Last reply by Lucas James, -
- 1 follower
- 7 replies
- 280 views
Some members reported an issue that it opens a porn popup when they accept the cookie usage notice. I can't reproduce this issue. Any idea what this can cause? Is there a known malware doing that things on the devices of my users? If my site is infected where do I need to look, in what file or database tables are the things stored regarding the cookie notice accepting button link? Thanks.
Last reply by Ramsesx, -
- 1 reply
- 332 views
Hello IPS Users, So our Core_Sessions Table is around 1.57 GB and keeps causing our Database to Crash. Do you all know of a way we could go about fixing this? I did some research and apparently there is a way to truncate? Hope to hear from you all
Last reply by bfarber, -
- 1 follower
- 1 reply
- 219 views
When adding a new event to the calendar and when choosing the country where the event takes place, it shows by default the United Kingdom. Any other country in the world can be selected if required. Is it possible to change the default country and to shorten list of available countries in the dropdown list? I was unable to find any setting for this. Thanks for any pointer!
Last reply by Daniel F, -
- 1 reply
- 218 views
Hi everyone, Just wondering whether it was possible to have hidden groups, purely for the use of bulk mailing members. Our host doesn't permit the sending of 1500+ bulk emails in one hit. They have a ceiling limit of 150 per hour, or 500 per hour if I opt for an exchange email account. We already have too many groups, but looking for options to streamline our sending. Any suggestions are welcome.
Last reply by Maxxius, -
- 1 follower
- 1 reply
- 235 views
I am struggling to find the correct setting on how to enable the function to rate blogs. Blog ratings are set to enabled in Community > Blog > Settings. When going to Members > Groups > Group "Members" > Tab "Blog" it will not show any additional settings to enable/disable ratings. Using almost the latest IPB Version 4.4.9.1. When viewing a blog, the five stars appear but they are all greyed out...and in the comment section there is no possibility to rate the blog entry. I also logged in as a different member to test it (in case blog owner is not allowed to rate his own blog entry) Appreciate any hint where else I should check my set…
Last reply by evcom, -
- 1 follower
- 7 replies
- 331 views
I tried moving the order from Admin CP but still standard form shows first. BACKEND FRONT END - MOBILE FRONT END - DESKTOP
Last reply by newbie LAC, -
- 2 followers
- 7 replies
- 260 views
I've started building my site and am new to the system. I had a developer put the page together for me, but now I'm trying to learn the system myself to further customize it. On the main page above my first forum listing but below the title section I want to add a description of the community and its purpose. I tried to insert an announcement, but first it only showed the title and not the content (maybe that's how announcements are supposed to work). Somehow in trying to edit the announcement it disappeared completely. So my questions are: 1) Is an announcement the best way to add a community description to my home page? 2) How can I locate the ann…
Last reply by Admin 1, -
- 1 follower
- 3 replies
- 230 views
I find this section of the Clubs feature to be not very useful and kind of unnecessary for low traffic clubs. Is there any way we can turn if off?
Last reply by FZ, -
- 1 follower
- 4 replies
- 268 views
Hi, We have a group of moderators on our site. Configuration for this group is as below. We also allow people to buy a subscription to become a member of the cooperative society, have access to another folder, increased rep limits, and so on. We used to do this using a product but have moved over to the subscription plans when they were introduced. The Society Membership subscription is configured as below - people are moved into the Supporter group. However, if a moderator buys a membership - which they all do, so they can be a legal member of the society and so on - it removes their moderator status and puts them in the supporte…
Last reply by rllmukforum, -
- 0 replies
- 231 views
Hi everyone, After recently transferring my email delivery system to SendGrid, I've been able to get reports on what email addresses are invalid, and which emails are bouncing back to me. While it comes in very handy, I have noticed that hotmail has blocked receiving of emails from SendGrid. I haven't as yet tested to see whether this is an actual thing, or if it is just blocking things because the addresses don't exist, but I'm curious as to whether anyone else has had issues similar to this.
Last reply by ClubCuddly, -
- 1 follower
- 4 replies
- 427 views
Hi, I am trying to setup facbook promotion, so i have to link my community account with my facebook account as per : When i click the link, i end up with a "page does not exist" error. I don't see anywhere else to do it, and is there a way to do it if the accounts does not have the same e-mail address ?
Last reply by Joel R, -
- 1 follower
- 3 replies
- 509 views
Hello, I would like to know if it is possible to set the default size of the note window, which is located in the ACP on the right (manual setting and saving does not work).
Last reply by Joel R, -
- 1 follower
- 5 replies
- 332 views
Is there any way to assign a user a rank that is not related to post count? So some users could be "Generals" and others could be "Admirals" or something?
Last reply by Lucas James, -
- 2 replies
- 254 views
Hi everyone, if i would want to move all my files (downloads, potentially files from other modules) to AWS, is there a way to kinda migrate that without screwing up the topics / download "objects"? thanks, Andreas
Last reply by bfarber, -
- 4 replies
- 610 views
working on migrating to a new server. Moved the files, and database. Everything is wired up and looks good mostly, but I got the following error [[Template core/front/global/favico is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] What could cause this? I cleared the cache already.
Last reply by bfarber, -
- 3 followers
- 25 replies
- 801 views
Hi there Is there an option or plugin available to reduce the size of the original image uploaded to the gallery, on upload? As done with the attachments. I understand why an original is kept but in the case of my forum there is no need for an original image and it will just take up more space unnecessarily. Thanks in advance
Last reply by pauldaytona, -
- 0 replies
- 192 views
Just to be sure... there is absolutely no way to create an RSS feed of a Club's calendar? More to the point, there is no way of doing so with a date limitation!? Those who know my board know that we run Clubs for real-world clubs and they are simply asking for an RSS feed of their club activities... Can't seem to do it or am I missing it somewhere. I've told them that they can use an iCalendar subscription, which they like, but they also want an RSS... Thoughts? Thanks all and for thsoe reading this today... Have a happy new year!!
Last reply by Giray, -
- 2 followers
- 1 reply
- 566 views
Hi I want to create some forms that my users can fill out and on submit the data will be emailed to a predefined recipient who isn't a member of our site. Anyone know how this can be done? Thank you 🙂
Last reply by Joel R, -
- 2 followers
- 1 reply
- 229 views
Hi, I'm in search of a solution that gives to the moderator a possibility to show in the activity stream of a member, all content items excluding content that member posted in its own topics. Is there a way to do this ? The objective is to be able to quickly see whether or not a member answers to other topics than its own. Thanks for your help.
Last reply by Joel R, -
- 1 follower
- 3 replies
- 430 views
Hello Everyone, my question is in the future will there be a way to see your site in a mobile like view from the desktop, without just pulling out the phone to view it? And also while I'm at it , orientation of the elements or blocks in mobile view , will it be improved upon in terms of layout when I go to view my site from a phone . I find the blocks aren't as controllable in terms of placement in mobile view. Thank You
Last reply by Graham Hartridge, -
- 1 follower
- 0 replies
- 272 views
When viewing a list of forums in my community, forums with unread posts have bold icons as shown below. If I click on the bold icon all posts in the forum are marked as read. If I click on the forum name (General) I'm taken to that forum where I can view all the unread posts. I want to be taken to the forum where I can view all the unread posts when I click on the bold icon. Where and how can I make changes to the code to make the bold icon take me to the forum to view unread posts instead of marking all the posts in the forum read? Any help is appreciated.
Last reply by Tennman, -
- 8 replies
- 338 views
Hey, is there a way to limit paid files only to a certain category? i want to restrict members to ul paid files only in one specific category. thanks, Andreas
Last reply by Fosters, -
- 1 follower
- 0 replies
- 215 views
I thought I am missing something that when we switch to google login, profile completion steps doesn't show up. Reported this to support and they said it's working fine at their end and I need to disable all apps and plugin to debug (usual reaction). Before I go this whole nine yard, just like to check if anyone here using google login and then user are forced to complete their profile (required fields), please share your board url as i like to test it.
Last reply by Gauravk,
-
Upcoming Events
-
Latest Blog Entries
-
