General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,365 topics in this forum
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Hello, 🙂 There's too much content in the "What's new in this club" section : How can I limit it or remove it ? Thank you, 🙂
Last reply by Marc, -
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It appears the preview ability when people post Instagram links is no longer and has disappeared? Thanks.
Last reply by Jim M, -
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Hope I'm posting this in the correct spot. I'm looking for a good option for allowing members to leave star ratings on other members profiles. I've experimented with this: However, this only allows a member to leave one review on any member. Anyone know of something that would give the option for members to leave multiple reviews (as time goes on) on other members' profiles? Thanks!
Last reply by PinPics, -
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I've needed this before but I don't remember how to do it.I have republished an article that used to be on my old wordpress-based site and some people have linked to the old URL. How can I create a redirect from that old URL to my new Invision page? Thanks!
Last reply by Jim M, -
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We have a new ad network and need to whitelist their IP addresses. Does anyone know how to do that? Thanks.
Last reply by Jim M, -
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Hello, I use an OAuth client from a WordPress site to allow users to login with their Invision Community account. See here: https://invisioncommunity.com/4guides/members-and-groups/social-sign-in/wordpress-r304/ Everything works well except that the IP address saved by IPS in the logs is the server one's (the server where the WordPress OAuth client is hosted) and not the user one's. This is very annoying because all users have the same IP address in the logs: which prevents moderation correctly. For example in Device Logins (admin/?app=core&module=members&controller=ip&ip=xx.xx.xx.xx&area=core_Logins), more than 3015 device logins with…
Last reply by Marc, -
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Permissions with Secondary Groups I want a primary group with limited permissions such as max daily posts. Some of my users also belong it various secondary groups. Playing with this it looks like any restrictions for a primary group would be overwritten if a secondary group is less restrictive. In other words, I have a general primary group that is limited to 3 posts a day. I also have a subject matter specific secondary group that is not restricted. When I add the secondary group to a user the restrictions of the primary group are overruled. Do I understand this correctly and is there an easy solution?
Last reply by Marc, -
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Lately I receive this kind of spam: Is there a way to prevent this kind of spam?
Last reply by Miss_B, -
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I tried to register a new member, with an email that I usually use for these cases, but it was rejected by the system. It says I don't have permission to enter the community. Will it be on a blacklist? How to solve the problem? Thanks in advance
Last reply by Marc, -
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ACP lists 24 sites from which links can be embedded including Instagram which doesn't work - see below (it should embed and be playable right here): https://www.instagram.com/reel/Cs4Gc1kgolN Please advise...
Last reply by Marc, -
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Is there a built in feature that allows us to display Rules/Guidelines to a specific section of the forum, where they would have to agree to before being able to create a new topic or post? I know of then paid way to do it.
Last reply by Jim M, -
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I created Public, Open and Private clubs. But none of these are displayed to guest users who are not logged in and says - The page you are trying to access is not available to guests, but may be available if you sign in. How can I make at least the Public and Open clubs visible to all?
Last reply by Marc, -
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- 3 followers
- 4 replies
- 532 views
On my forum, I just deleted a post by mistake. Is it possible to recover it?
Last reply by Marc, -
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- 2 followers
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Hello, 🙂 For some reasons, I've had my account locked on my own community. I noticed then that the only message was "Something went wrong". (something like that I would like to show another message (Something like "Your account has been locked due to too many errors. Contact the admin for help." Is this possible ? Thank you, 🙂
Last reply by Marc, -
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- 1 follower
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I was playing around with some RSS Feeds yesterday and wondered if it's possible only to include a paragraph of the article being shared rather than the entire article from a feed? My worry is copyright and plagiarism. Did I miss a setting for this? Thank you.
Last reply by Marc, -
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- 4 followers
- 23 replies
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Is there a guide to help a user build a page like this? https://invisioncommunity.com/third-party/providers-directory/
Last reply by Marc, -
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- 1 follower
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I customized the Moderators group to reduce the permissions but now want to have another Moderators group with all the default permissions. How do I create a new Moderators group with default permissions? TIA
Last reply by Marc, -
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- 2 followers
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- 500 views
Hi everybody, I want to optimize my sitemap settings including the robots.txt file. Now here is the situation. My IPB is in a subfolder of my domain hanspeterkruesi.com/members - the main domain has 3 static pages ( like landing pages ) which lead to the departments of the IPB. Now the question is - do I have to mention those 3 static pages in the robots.txt file or I just create 2 sitemaps. The one which is generated automaticly by the IPB + on which takes the static pages + hanspeterkruesi.com/members into the list ? Thanks for your help in forward.
Last reply by Marc, -
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According to the info online (https://invisioncommunity.com/faq/), "Clients with a Standard or enterprise license can request full backups any time. We'll provide you with a download link within one business day." Is a Creator license included under "Standard"? I cannot find that stated anywhere.
Last reply by Jim M, -
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- 1 follower
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I'd like to remove the default double-spacing when hitting the enter key. Is there a way to do that? I'm not seeing it in any of the settings areas, but I'm probably just missing it. Thanks!
Last reply by PinPics, -
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- 2 replies
- 485 views
We're getting ready to sync accounts from our current site into our new IPS community. My server tech thinks he's just about got everything set. When this happens, we're also going to be adding a profile field to show below each members post count. This field will be a link to their collection dashboard on our site (outside of IPS). My server tech thinks he can insert the links for all members, if we can find where the data is stored, so I'm hoping someone can help with that. Currently, I've got the field added as seen below. Added via AdminCP in Members / Member Settings / Profiles. I just added this field to Personal Information section that was there with the def…
Last reply by PinPics, -
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- 2 followers
- 15 replies
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Hello, I have been up self-hosted for a long time, and it is intensive for me to maintain the server and hire experts to solve the complex issue. For example- Now I am experiencing slowness in my Community (6 seconds entering a topic!), and I need to figure out why. I would like to understand if moving to the cloud, business, and tech-wise, would benefit me. What are the advantages and disadvantages, and how painful will the migration be? Thanks!
Last reply by Jim M, -
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As most know, Google Domains is shutting down, which leaves those using them needing to find a new register. As a cloud customer, is there anything I should know before transferring my domain out? I am trying to avoid downtime or any other issues that may pop up. Thanks.
Last reply by Jim M, -
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- 2 followers
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So excited here, because we are working to replace a very basic forum and profile system on our current website with our new IPS community. The server guy already has the oAuth set up, and we're working now to configure things before integrating accounts, because we're going to keep our current registration set-up. But we want to use the IPS profiles rather than the current ones. Right now, we have a button in part of the site that takes users to a member's current "profile". This is the button: We want to change the link in that button to point to the IPS profile that will belong to each member. Currently, the IPS URL for a member's profile looks like t…
Last reply by PinPics, -
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Hello. I need to allow a Content Provider (CP) access to a specific area of the forum, where CP has special privileges. So, CP group created, privileges set, works fine. However, if I want to optionally allow some individuals within the CP group member access also, set as secondary group, he inherits CP group special privileges for all member accessible regions. How do I make it so that special (non-member) privileges are exclusive to the forum areas I defined, when I add a secondary group? Any help appreciated
Last reply by Marc, -
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