General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,342 topics in this forum
-
- 0 replies
- 228 views
Hello! I would like to ask you if anyone has classifieds and has the users (members) move their own finished classifieds (topics) into a "trashbin" forum section. previously we have had it like this members had specific extra privileges in the only certain section that includes all classified ads. we have a rule that everyone has to clean up after his classifieds and is allowed only one topic with all his for sale items because otherwise they are too many. to save space the members have to send their own sold /inactive classified (topics) back to the trashbin forum section (the trashbin section gets deleted every co…
Last reply by MeMaBlue, -
- 1 follower
- 6 replies
- 359 views
Hello, all signatures have imported well from vbulletin 3.8 to ip.4. but , they are not visible to members. only as an admin i can see them. groups, have signatures activated, and anywhere where there is a signature option its enabled. what am i missing, (i definately am i guess) what could i do to make them visible to members? (they all think they ve lost their signatures now) thank you!!!
Last reply by MeMaBlue, -
- 0 replies
- 246 views
When i reply to a PM ... i press Submit ... but the message not appear ... i need to refresh the browser page ... Any ideeas why the ajax efect not work on PM anymore ? The problems are on the all themes , all browsers , the cache is cleared, i don''t use extensions ... is a platform problem .. Any ideas ?
Last reply by Daniel Voicu, -
- 2 followers
- 6 replies
- 497 views
Hello, I am having a problem with the Articles database. I use this database to store my articles which are shown on the front page of the website with one of the templates that IPS 4 ships with (3 columns and featured image). At the moment all article records are visible to all members and guests of the site. I want to start adding premium content in the Articles database that will only be accessible to subscribing members. I can do this by creating a database category and setting custom permissions on that category so that only members in the subscriber group can see the articles. This works. HOWEVER If I do that the index of articles o…
Last reply by FZ, -
- 2 followers
- 12 replies
- 366 views
Hello, urgent! (just migrated from vbulletin, site is online) the forums are visible only to logged in members, but invisible to not logged in members. i have set all forums to "view" for all groups I have set permissions for groups that are named unregistered etc to "view" and read the forums I dont know where else to look for in order to make the forums visible to not logged in /unregisterd members! please help!
Last reply by Pete T, -
- 0 replies
- 279 views
Hello after importing from vbulletin 3.8, at ip4. reputation automatically is at 10 for all members . ( all 18.000 active registered members) I want to reset it to 0. I have removed reputation levels. (dont want them right now) after searching i couldnt find a way to do that- how can I remove those automatic 10points ? thank you!
Last reply by MeMaBlue, -
- 4 replies
- 298 views
Please help, how can i change this back into the normal list of topics /sections being shown in a category? this is how its supposed to be (forumbox1) and this is how its now (forumbox) (ignore the different colours) is it something that can disabled in the theme.... ? or where ? . when i change the theme, is returns to normal, .... but unfortunately not in the theme that we want to be using...! thank you so much please help! (we are offline right now after a migration from vbulletin and its the only thing left now to go online again! .... thank you!)
Last reply by newbie LAC, -
- 2 replies
- 308 views
I am currently planning to transfer my Vbulletin forum to IPSuites. Is it possible or how can you import topics from a particular forum to a Pages database. Any help would be appreciated. Thank you
Last reply by RaZor Edge, -
- 1 follower
- 5 replies
- 501 views
Reading through the upgrade guide and noticed that we have to select User names or display names when upgrading to version 4 from an earlier version. This only affects the display name correct? And, no matter what, users have to use their email address that they registered with as the username to login. This is also correct? These seem like two separate changes so I just want to be clear.
Last reply by Nathan Explosion, -
- 0 replies
- 364 views
I just want to make sure here before I report something. To save the changes from theme to theme version I want to confirm first we must change the version number then make our changes so they are saved when a client uses the upgrade theme feature instead of a fresh install. Thank You
Last reply by DesignzShop, -
- 2 replies
- 266 views
I have created around 15 different groups of clients for my customers. As an example, let's say I created a group called users1. When users1 purchases a product they are moved into a new group. Now let's say I have another group called users2 and my client purchases that product which will also assign that person to that group. So I now have one client that purchased 2 products and should belong to 2 groups however I only see one group showing in the post profile for example. Should 1 or both groups be showing? I only have 1 that shows in post profile for example. Thanks
Last reply by DesignzShop, -
- 1 reply
- 822 views
On my forum IPB v.3. we have sponsors who have their own forum section and they have limited moderation rights in that forum section only is there a way to assign a member moderation rights to specific forums in IPB 4 ? I've looked all around acp but don't seem to be able to do this
Last reply by ADKGamers, -
- 0 replies
- 371 views
Sorry the site is overwhelming. Just trying to start a basic discussion forum. Where do I start? Ah the mail just came in...apologies
Last reply by Happy Skunk, -
- 1 follower
- 2 replies
- 481 views
Hi, as i understood you should (or better have to) create profile fields, user groups and stuff like that in front of the migration. But what about the forum structure? Should i also create the categories, forums, subforums etc? In the help guides it says: The little "etc" makes me unsure what else i should create... Thanks in advance Chris
Last reply by CaliPilot, -
- 3 followers
- 5 replies
- 555 views
In destop mode appear the bottom to add arcticle. In mobile mode desappear the bottom, where should go to add article?
Last reply by opentype, -
- 1 follower
- 0 replies
- 637 views
What will do exactly this option? This is a category of database of Page.
Last reply by kmk, -
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png)
- 0 replies
- 351 views
Hi, I would like to change the colour of the top bar navigation (right). But I don't know where to search. It is all white and I would like to change it to black, because I wanna get a light grey background an so I won't see anything. Thanks in advance. Mark
Last reply by mark007, -
- 1 follower
- 3 replies
- 494 views
When a member submits a entry to a pages database and it has the featured image attached to it. Is there any way to include that image in the thread that gets auto created?
Last reply by Ohio Guns, -
- 3 followers
- 8 replies
- 607 views
Maybe its something obvious, but I am missing it. In IP.Content when you create a feed block you had a list of variables you can use for that feed. Is there such thing in Pages? What I am trying to do is get the gps coordinates of a geotagged pictures in Gallery. It was easily doable in IP.Content, but I cannot see how to do it in Pages.
Last reply by Calvin39, -
- 1 follower
- 0 replies
- 617 views
I have Contact Us set to create a support request. Most departments are set up in Commerce to allow submissions. It appears that I may select only one of the available departments set up in Commerce to receive it. For the department selected I have "submission text" defined but when using the form as either member or Guest I never see the text. I feel I must have missed a setup step or two How/when is the submission text meant to display? Ideally I could also force the user to choose a department so that department-specific submission text would be shown; however form displays no select option. It's just message area, contact info, and bot verification. Is th…
Last reply by bradl, -
- 1 follower
- 6 replies
- 371 views
Hello I put any new itens on my nav bar, and thats ok, but if i try to put color with <span></span> i have a little bug. How can i solved it? Heres the code....i dont know why appear the duplication name with ">
Last reply by Calvin39, -
- 6 replies
- 466 views
I have a few questions that are probably easy to answer: How is the query for whether a user is logged in or not? I would like to place something directly in the template - depending on whether the user is logged in or not. How can I get the 1st post? Reason: If 1st post, then an ad should be inserted under it. I would like to insert an ad (under the function custom locations) directly after the first post of a topic and on the following pages after the first post, taking into account the responsive css classes: <div class='ipsResponsive_showDesktop ipsResponsive_block'> This element will *only* show on desktop sizes, and will render as a block-…
Last reply by mark007, -
- 2 replies
- 261 views
Hi, in the previous version (3.4.8), there was a field like "Board Index Page Title" (very important for SEO) an other (not so important) stuff like Meta description. The Board Index Page Title is in my Community since 2005 different from the categories etc. How can I implement this for 4.1.16.1? Many thanks !!!!! And excuse me for my terrible english. Mark
Last reply by mark007, -
- 2 replies
- 240 views
Hi, I am selling tickets for events via my site and wanted to know if there is a way to easily show the number of tickets sold and an entrants list (based on usernames or real names) thanks, Ben
Last reply by BenCurry, -
- 1 reply
- 223 views
Transfer across from Ver 3 too Ver 4. We tried to upgrade some time ago and they weren't able to support. We wanted to check before we go ahead will this work now, does any one have Japanese on their site working?
Last reply by Marc,
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png){kind=logo}
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
