flimmer Posted February 19, 2017 Share Posted February 19, 2017 Hi Just started using Commerce. We're setting up purchases of extended access to forums. Creating a product which put people into proper group with correct permissions and are valid for a year. Afterwards they are supposed to go back to previous group if not renewing. Some questions: Is everything concerning renewing handled automatically? Will they receive an email X days before expiry? Both those who said renew automatically and not? Will the system move them back to previous group automatically after grace period if invoice is not paid? If the system set up a recurring payment in Paypal, will Paypal notify the system of the actual renewals? Is it possible to set up reports of upcoming renewals? Thanks Eirik Link to comment Share on other sites More sharing options...
opentype Posted February 19, 2017 Share Posted February 19, 2017 5 minutes ago, flimmer said: Is everything concerning renewing handled automatically? Will they receive an email X days before expiry? Both those who said renew automatically and not? Will the system move them back to previous group automatically after grace period if invoice is not paid? If the system set up a recurring payment in Paypal, will Paypal notify the system of the actual renewals? Sure. 5 minutes ago, flimmer said: Is it possible to set up reports of upcoming renewals? I wouldn’t know. Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted February 19, 2017 Share Posted February 19, 2017 1 hour ago, flimmer said: Just started using Commerce. We're setting up purchases of extended access to forums. Creating a product which put people into proper group with correct permissions and are valid for a year. Afterwards they are supposed to go back to previous group if not renewing. Some questions: I've just started using commerce too for the same purpose but it seems to i have to set the expiry date manually for each purchase otherwise it doesn't expire Link to comment Share on other sites More sharing options...
opentype Posted February 19, 2017 Share Posted February 19, 2017 No. It’s a product setting. You need to turn it on and set when it expires. Link to comment Share on other sites More sharing options...
flimmer Posted February 19, 2017 Author Share Posted February 19, 2017 4 minutes ago, Jelly Belly™ said: I've just started using commerce too for the same purpose but it seems to i have to set the expiry date manually for each purchase otherwise it doesn't expire I've tested with a live Paypal, and I do see the billing agreement correctly. Although I have to go to Customer, and then click on Manage Billing Agreements. These agreements should have been a menu item, though, and reportable. The date is correct for me. Paypal worked and the recurring stuff has been set up, but the payment is still "pending". Seems like paypal did not notify correctly about success (have a support ticket for this) Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted February 19, 2017 Share Posted February 19, 2017 5 minutes ago, opentype said: No. It’s a product setting. You need to turn it on and set when it expires. thanks Link to comment Share on other sites More sharing options...
flimmer Posted February 20, 2017 Author Share Posted February 20, 2017 On 19.2.2017 at 0:09 PM, opentype said: Sure. Just a followup question; I have a product A for 100 dollar, with a renewal price of 250 dollar. If they choose to pay manually, there is no billing agreement created. Will they still get email to renew their purchase after a year? And for what amount? 100 or 250? Thanks Link to comment Share on other sites More sharing options...
opentype Posted February 21, 2017 Share Posted February 21, 2017 8 hours ago, flimmer said: If they choose to pay manually, there is no billing agreement created. Will they still get email to renew their purchase after a year? Of course. 8 hours ago, flimmer said: And for what amount? Whatever the renewal price is. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.