General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,424 topics in this forum
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- 1 reply
- 360 views
So I have IPB 4.2.6 already installed. I just renewed my IPB Blog app. I can't seem to download just it so how do I install it? EDIT Never mind:
Last reply by Zanime, -
- 1 follower
- 2 replies
- 338 views
Hello, I have a problem with BBC codes. I converted my SMF database, and everything seems to work fine beside BBC codes, as you can see on images i attached, instead of style text i see raw BBC codes alongside text.
Last reply by Ohanzee, -
- 2 followers
- 9 replies
- 509 views
Mine doesn't seem to be working or do i have to manually add more when i see there are more people on the site. That doesn't make sense if that is the case. Mine is set to 3 and never move so i raise it to 4 but nothing happened. I have more guest online when this at same time. Doesn't guests include in this or it just logedin members that counts? Is it possible to just disable this counting on most online user so it not visible on the site. I want have the latest member and how many register members there are on the site but disable this counting on most online.
Last reply by All Astronauts, -
- 0 replies
- 393 views
I have a set of products (let's call them "ranks") where members can purchase any of them and then they can upgrade to a higher level at a later date if they want to. I also have other things in store that I don't want the coupon to be valid for, just these ranks. I created a coupon and set so that the coupon is usable for all of these ranks, it works when a member purchases their first rank, but it does not work for upgrades in between ranks, it says that the coupon may not be used for that purchase. I did check "Can be used for renewals of selected products?", but that didn't help either. If I enable "No restriction" for products, the coupon works OK. Is this …
Last reply by Rolle, -
- 2 replies
- 273 views
Hello Is anyone able to tell me where the usergroup icons are stored on the server please? I'm looking to change mine, but want to make a backup of whats currently there.
Last reply by Steve_W, -
- 1 reply
- 275 views
Is it possible to give certain members a permission to move members into certain groups (i.e not in administrator / moderator groups)?
Last reply by Jim M, -
- 1 reply
- 299 views
HI there, is there a way of changing the default usergroup upon registration ? Thanks
Last reply by Nathan Explosion, -
- 2 replies
- 538 views
Hey guys, does anybody know, how to reset the setting when you first open the approval queue in the ModeratorCP? There's an explanation that you can use the approval queue where every item is listed one by one and you can decide for each item individually. With this explanation comes a checkbox to not show this hint again the next time. When I was quick translating the website recognized my spacebar while typing the translation as a button click or so and accepted this hint without showing it anymore. I want to undo that but I cannot find the right table in the database. Hope you can help me. Regards Phil
Last reply by Phil7789, -
- 5 replies
- 360 views
I want to change the basic URL of my site from "domain. com" to "www.domain.com". I know I have to update the base_url variable in conf_global. php and update the licenced url in the client area, then run the support tool to rebuild the datastore file. But... 1. Is it necessary to respect a delay between the modification of the licenced url in the client area and the update of conf_global. php 2. in what order should the changes be made so that there is no service interruption? 3. How long will the rebuild of the datastore file take for a site with 40.000 members and 1,500,000 posts in forums ? Thank you for your help
Last reply by Rhett, -
- 1 reply
- 258 views
Hi, how can you comment on the template code? If I use <! - -> then you see in the source code html. Is there a way to comment on the code? for example {{/ * code * /}} Thanks
Last reply by Marcher Technologies, -
- 1 follower
- 9 replies
- 435 views
Hello everyone, i recently discovered availability of IPS 4.2 Beta 4 in Client area. I Run 4.1.x Community, but i badly want to try out 4.2 version, so do i need another license for it OR If i make a /test directory under licensed URL, it will work ?
Last reply by Lab Rats Rule, -
- 1 follower
- 1 reply
- 296 views
How do I create an information field for a group? For example the user put of which city he is.
Last reply by Ramsesx, -
- 1 follower
- 0 replies
- 393 views
How can I disable the push notifications window every time you visit a forum page. In the control panel where do I find the option to disable?
Last reply by Condoweb, -
- 0 replies
- 273 views
I have given myself all permissions for signatures and for some reason i still have size restrictions as you can see on attachments. What's the problem? Are there more permissions for signatures beside members/groups?
Last reply by Ohanzee, -
- 0 replies
- 469 views
Hello The converter is possible to run it via console (ssh)?
Last reply by 111111111, -
- 1 follower
- 6 replies
- 337 views
hi, This script will check this error. can I upgrade? thanks
Last reply by AlexWright, -
- 1 follower
- 2 replies
- 534 views
Anyone who can explain this?
Last reply by Meddysong, -
- 1 follower
- 2 replies
- 240 views
Morning! We are running the most current stable version of IPS Community suite with Google Maps enhancement enabled. Is there any place to set defaults for Calendar Event creations? For example, in the Location field, the state defaults to Alabama. It would be nice if there was a way to set it to our state, vs changing it every time since there is less likely to be something scheduled out of state. I have looked through the theme templates and CSS and did not see anything in the calendar sections that related to the location field. I have searched on this through 113 other posts on this form related to 'Calendar and Default' and I have seen a consistent theme th…
Last reply by orp, -
- 2 followers
- 2 replies
- 226 views
Hello, I am new to the ips software, and i have one probably dumb question. Certain members posts are highlighted, and have a strange border. I've attached two screenshots with two themes.
Last reply by Ohanzee, -
- 1 follower
- 1 reply
- 1k views
Hello!, Ive been trying to make the other admin ranks to be able to replace, delete and edit forum threads. I got the rank "Owner", but when i add a new administrator rank in AdminCP -> Members -> Staff -> Administrator and give them "All permissions" they´re still not able to move threads ?? thanks!.
Last reply by Joel R, -
- 1 reply
- 308 views
Can someone please walk me through how to set icons for groups. As shown below https://gyazo.com/acf0c1d2f8c24d78094be472d056a454
Last reply by steve00, -
- 0 replies
- 254 views
Just updated, (From .23) to the .26 version and my forums reputation/reactions are missing from all the topics and posts (still available on statuses) Am I missing a setting somewhere? Is it possibly a glitch with a theme I'm using? (Villian 4.x) I've gone through the reactions and reptuation menu as well as the group menu but I can't seem to figure out where they went.
Last reply by chinona, -
- 6 replies
- 779 views
Hello! I'm having some issues with a simple tabbed interface using ips.ui.tabbar. Content loads into my first tab via Ajax just fine, but when I click on the second tab, it appears to be loading, but the broswer then goes directly to the new URL. It seems as if the Javascript in charge of switching tabs doesn't stop the default behavior of the second link: <a href="https://forums.2600hz.com/forums/academy/user-guides/accounts-manager" role="tab" id="elTabTwo" class="ipsTabs_item"> Any suggestions? Does anyone have a working example that I can see? Thanks Bret <article class="monster-ui-app"> <header> …
Last reply by dschreiber, -
- 3 followers
- 8 replies
- 316 views
I want to make a link that displays a database listing based on searching one field for a value and sort the list alphanumeric on another field. Any help appreciated.
Last reply by xtech, -
- 1 follower
- 9 replies
- 711 views
If I move IPB to /community How do I map the other IPB apps to something like: domain.com/blog/ instead of domain.com/community/blog/ currently I think htaccess is one way, but is there anything natively supported by IPB? --- btw anyone who has latest version, does it give you option to auto get notified on posts you made or reply to.
Last reply by Eudemon,
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