General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,369 topics in this forum
-
- 2 followers
- 2 replies
- 271 views
Hello, Is it possible to schedule recurring events as follows (examples only): "every 2nd Tuesday" "every 3rd Monday" I'm not seeing an option for this in the calendaring system. Thanks!
Last reply by Mopar1973Man, -
- 1 follower
- 1 reply
- 225 views
One of my users made me aware of this, does anyone know if this is normal (and if so, what the story is)? When copying an image on a website (i.e. using "Copy Image" instead of "Copy Image Location"), and then pasting it into CKEditor, the behaviour differs in Firefox (have tested FF/Chrome/Edge). Firefox: Upload a PNG of the image via plupload and insert it into the editor. Chrome (screenshotted)/Edge: Insert an HTML image into the editor with the original URL as src.
Last reply by bfarber, -
- 1 reply
- 197 views
Not sure what has to happen to trigger this notification. Can someone help?
Last reply by Adriano Faria, -
- 2 followers
- 8 replies
- 523 views
So is there any difference when setting up a IPB forums? For example, if I set them under forum.[domain].com vs [domain].com/forum ? Is there an actual difference or how does it work?
Last reply by Rhett, -
- 1 follower
- 1 reply
- 400 views
Is there any way to bulk email everyone except people with a specific secondary group?
Last reply by bfarber, -
- 1 reply
- 499 views
Is there a way for plugin updates to be checked to see whether new releases have become available like applications?
Last reply by Nathan Explosion, -
- 2 followers
- 10 replies
- 235 views
Hi, I have a pages database with categories. In the categories I want to show to a specific usergroup the topic titles but not the topic content if they click on the topic. Seems it doesn't works this way on pages, I have checked every single permission available. Any idea? Right now members of that usergroup can see on the front page all categories and the first topics but an empty page if they go to the category. Any help will be appreciated.
Last reply by Ramsesx, -
- 2 followers
- 4 replies
- 371 views
Hello, I can't find these phrases in the language database. Is there another place where I can change the content of this page? Thanks, Markus
Last reply by Markus Jung, -
- 1 follower
- 1 reply
- 324 views
Hi guys, I successfully ported my bbpress content into Invision Board using the conversion tool. However, after the whole process I'm only seeing two groups with actual users, administrators and members. Is there a way to map my WordPress User Roles during the conversion process? Thanks!
Last reply by Stuart Silvester, -
- 3 replies
- 255 views
Well, I feel like an absolute idiot, but there ya go! I have two sites, both for roleplaying, so being able to share specific post links for tagging the next person to post is pretty important. My first site has this enabled so we can grab the link and post the tag in our Discord. However, on the new site, I cannot, for the life of me, figure out how to enable it. I've tried everything, even a setting by setting comparison between the two sites and still no luck. So, pretty please, can anyone tell me how to enable the sharing of links to specific posts (see screenshots for clarifications)? Thank you so much!
Last reply by Nathan Explosion, -
- 1 follower
- 7 replies
- 626 views
I found it in the admin area, and the csv contains id, name, username, password, email. But idk how to import it properly. Also is it possible to hide the sign up or to not allow signups somehow?
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 224 views
Hi, would it be possible for mods/admin to create new members from front end? ( or if its possible for mods/admin to edit the user name from front end, then user accounts could be pre made)
Last reply by DawPi, -
- 4 followers
- 7 replies
- 385 views
Hi guys, is there some documentation or spec sheets available about the server hosting options in my control panel? I am using the self-hosted capabilities but don't know what this is about. Some kind of write-up or how-to document would be much appreciated. Mike
Last reply by AlexWebsites, -
- 2 followers
- 2 replies
- 403 views
Is there a way to sell stuff with IP.Downloads that people can just click on it enter their Paypal and pay for it? Without signing up for a full account and stuff in Nexus? Something like https://gumroad.com This is for just for digital content.
Last reply by ZakRhyno, -
- 1 follower
- 1 reply
- 212 views
Hi, We're currently testing the Commerce > Support Requests area. I've tried using an @ mention to tag a colleague in a ticket, but he doesn't seem to have been notified. Is there any way of getting notifications when tagged/mentioned inside support tickets? Thanks
Last reply by Joel R, -
- 2 replies
- 337 views
Do banned or flagged spammers have the ability to use private messenger? It seems so and I can't find any settings which restrict banned or spammers from using the private messenger system?
Last reply by Sovereign Grace Singles, -
- 4 followers
- 12 replies
- 294 views
I tried to find some guides and also used the search function but didnt get a grasp on how to use those functions.
Last reply by FZ, -
- 1 follower
- 1 reply
- 216 views
When I do a search on my site it does not include clubs. I can search within club but I cannot do a search for the name of a club and have that club come up in the search results. How do I add clubs to something that shows up in search results?
Last reply by opentype, -
- 2 replies
- 537 views
hi Guys :) i would like to disable the profile hover card so that if member want to know more about the other user they have to go to user profile rather than just hover the mouse and read the profile details Is there is way to disable it globally ? or where can i adjust the timing of hover card shown time. i will change the timer to so long it will not appear to user as they hover mouse over profile Thanks :)
Last reply by Gill, -
- 5 replies
- 279 views
I use the "Minimum age required to register" setting on my site. I sometimes get the following support ticket: And because of that they cannot continue to register. I only recently enabled this feature so I'm not sure how it works. What should I tell the user to do so that they can try again? I'm assuming once they enter the incorrect age below the minimum the system blocks them. Should they clear cookies, try from a different browser, or does it lock their IP?
Last reply by Adriano Faria, -
- 4 replies
- 245 views
Somehow the user changed a setting and got rid of it. I didn't even know this was an option, how do I bring it back? Thank you
Last reply by Adriano Faria, -
- 3 replies
- 554 views
Hi, People have been using multiple font/text colors in posts. I would like to not allow other font colors. The problem is if I remove the option from Ckeditor it is still available when people paste colored font in as rich formatting. Is there a way for all font colors not black to be turned black and to disable the future use of font/text colors in the future? I also do not want raw font code to display if it is posted as rich formatting in the editor. Thanks, William
Last reply by Linguica, -
- 0 replies
- 340 views
When someone uploads a new version of a file in downloads it doesn't show up in the activity feed, is there a way to make this happen?
Last reply by mastafui, -
- 0 replies
- 551 views
My community allows users to download live performances of Regina Spektor. Her setlists can reach up to 30 songs. Is there any extension that enables users to "download all" instead of clicking download for every song?
Last reply by JacobPrince, -
- 3 followers
- 4 replies
- 265 views
Is there an easy way to control the YouTube auto-embed size? Right now it embeds at 100% which makes it far too large.
Last reply by The Britain,