General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,005 topics in this forum
-
- 1 follower
- 0 replies
- 271 views
Is there a way to delete all PM's in one go, rather than select all 25 in one page and click delete. You have to refresh the page to delete another page and so on. If you wish to keep one message you have to continually untick that message with each refresh. Additionally on the old board Admin had the option of deleting members PM's behind the board. This is no longer available.
Last reply by jfmakis, -
- 1 follower
- 2 replies
- 234 views
Hey guys, Just started up my new site, I'm certainly not an internet god however a little help would be great. I have a domain name purchased from go-daddy that I want to use. Currently its forwarded to my site however as you probably know when you arrive on my site it says http://ontariodebate.invisionzone.com/ want to get rid of that invisionzone. I've looked around in the admin control and came across IPS; Master IPS Connect URL Master IPS Connect Key Authentication Type Am I in the right area to set the domain name correctly.
Last reply by Ryan Manson, -
- 2 followers
- 2 replies
- 169 views
After a couple of years of having it, I've finally bitten the bullet and tried to use Commerce. Mission accomplished with Paypal, so I'm happy! There are a couple of things that should be obvious but I seem to have missed them, though: 1) How does a customer add a note to say something like "Please leave with number 12 if no access"? I can see that on the invoice there's the option to add a note but not when you're ordering. Or have I got it wrong and it's working as designed? 2) This is a bit late in the day but ... it doesn't seem possible to search Commerce. That's not good; I want people to be able to buy things and they may need to search to locate the…
Last reply by DannyPhantom, -
- 1 follower
- 1 reply
- 165 views
I'm having a little bit of an issue with breadcrumbs when it comes to pages. I have some pages in folders, and while that makes the URL all neat & tidy, it doesn't do the same with breadcrumbs. So for example, the following structure: Folder Index Page A Page B Would have the urls /folder for the index page, and /folder/page-a, /folder/page-b, which is exactly what I need, however, when it comes to breadcrumbs, they don't show the parent folder as a navigation option. The breadcrumb simply says "Home > Page A", but what I'd like to have is "Home > Folder > Page A". I tried looking this up but it must be …
Last reply by MartynSanders, -
- 2 followers
- 1 reply
- 184 views
on other external websites, like ebay. With Photobucket now blocking external use of images without a pricy upgrade it's just a matter of time till someone starts using my site for a image hosting provider. What I'm looking for is if it is posted at my IPS site, the only place they can view it is on my IPS site.
Last reply by opentype, -
- 0 replies
- 116 views
Hello there, I want to add the different kind of fonts (the fonts option which is supposed to be HERE, and I already have added them in the server HERE. So how can I active them. Help me please. Thanks
Last reply by s3d, -
- 1 follower
- 1 reply
- 444 views
How do I add a user as a section moderator? Thanks...
Last reply by Adriano Faria, -
- 3 followers
- 11 replies
- 328 views
The current default db-listing display only has provision for sorting. How do add a search-field to a custom listing template so that I can list the database based on searching a field?
Last reply by opentype, -
- 1 follower
- 2 replies
- 238 views
Is there a way to add new participants to a new conversation in the messenger like we used to have in 3.4?
Last reply by slushpuppeh, -
- 1 follower
- 3 replies
- 603 views
Anyone who has got this error 500 Fatal error: Class 'IPS\Helpers\hook169' not found in /init.php(466) : eval()'d code on line 1 Who can fix it ?
Last reply by Dagoss, -
- 2 followers
- 1 reply
- 251 views
Hi guys, I can't find how to give a permission to members edit your own Calendar Event.
Last reply by Joel R, -
- 2 followers
- 18 replies
- 487 views
Hello, I was curious what happens to theme changes outside of the visual styler (such as modifying and adding code snippets to header templates, userpane etc directly) if I were to update IPB software? I'm used to WordPress and using a child theme to avoid things like that. Does IPB do anything like this?
Last reply by steve00, -
- 2 followers
- 15 replies
- 515 views
We have 2 types of members who can access our memberpress site Paying members and non-paying members. We allow the non-paying members to access a very limited section of the site, but they can see all the resources (not content) they are missing out on by not being a member. We have a menu link to our Community Forum in our memberpress site. Because a free non-paying member has been given a login access to the site, they can see the menu link AND they can see all of the boards. I have tried so many workarounds by assigning user roles that then talk to groups but the fact they have a login is giving them access to the board. It is driving me insane! Is …
Last reply by stoo2000, -
- 3 followers
- 1 reply
- 150 views
I would like to add a plugin block to encourage visitors to register right after the main menu to all IPS pages (forum software and all pages databases). Is it possible? Thanks.
Last reply by Joel R, -
- 2 followers
- 7 replies
- 372 views
Is it possible to give different permissions to product categories in Commerce? E.g. to make category A available to everyone but category B only available to Member group X? It doesn't seem possible from what I see in Commerce, but maybe I'm missing something. It seems like it would be a useful function however.
Last reply by LiquidFractal, -
- 1 follower
- 3 replies
- 185 views
I don't know why it's doing it, and not sure how to explain the problem, so please see screenshots log in as this person, sees forum exactly how I want them to then if I log out as that user, the admin defaults his group to something different then when I log in again as him, the forum has of course opened up to him How do I stop it from changing his first group? It's not happening to any other groups??
Last reply by BANPAS, -
- 1 follower
- 2 replies
- 176 views
Hi All, My board seems to be having a bit of an issue with safari and chrome browsers after the update to 4.2.5 The sidebar drops to the bottom of the page with Ads enabled. I have tried to use both the inbuilt ad feature, and manually inputting into the <head> tag Note this does happen on the standard theme too. Any ideas?
Last reply by Steve_W, -
- 0 replies
- 585 views
Hello, how can I add a HTML description at forums? I want to add an iFrame.
Last reply by rzda, -
- 1 reply
- 182 views
Hello, maybe the Menu Manager is to clunky or I am too stupid. Can somebody please explain me how to make a third level menu item? E.g. like Browse - App - Function of App. It seems it is possible seens some like Stream is working that way, but I do not find out how to select a specific file/page once I made a new menu item. - Marian
Last reply by Jim M, -
- 1 follower
- 0 replies
- 280 views
I've done a conversion from XF. My members are all set to follow a given forum in a digest format of one email per day. Not all members are getting those digest emails. Is there something that would prevent them getting that notification if they have not logged in since the conversion, or is there a limit to the number of people that can follow a forum or calendar?
Last reply by optrexnz, -
- 3 followers
- 3 replies
- 436 views
Hello, im looking for options on what to do with members with invalid mail address, where emails are bouncing, is there any option (button/code/SQL,etc) to force this users to re-set their email, or at least completli disabling (mail) notifications?
Last reply by Cyboman, -
- 1 follower
- 5 replies
- 195 views
I have an odd problem with one of my sites...I have an ad with the location as sidebar. The ad is showing everywhere, topics, leaderboard, etc., when there are no other blocks. I just updated from 4.1.9 to 4.2.5 and can't seem to figure this out. I disabled all plugins to see and it still shows. I also checked the default theme to make sure it wasn't theme related and it shows there also. I tested my theme on another site of mine that is already on 4.2.5 before I upgraded this one. It's driving me crazy, is there sidebar setting I'm missing somewhere? I'm about to look at the database to see if there are some rogue blocks listed and not showing causing the advertisement …
Last reply by AlexWebsites, -
- 2 followers
- 1 reply
- 205 views
As the title says, when sending an immediate notification the user gets the content of the post in the email. This means that they read the site offline and don't bother visiting. What do I edit in the template to remove the content element? Or truncate it?
Last reply by opentype, -
- 1 follower
- 0 replies
- 202 views
Hello Forum, I am just in the phase to set up a new community and in the future, I also want to have paid memberships. The problem is that I am dealing mainly with business people. As we are based in Germany, Europe, we need a way to decide whether Reverse Charge is applicable (no Sales Tax added) or not (Sales Tax added). Is there an option in IP.Commerce or a plugin featuring this? Could not find something yet. Best Marian
Last reply by MarianHärtel, -
- 1 follower
- 0 replies
- 157 views
I would like my current user base to follow all of my forums, calendars and download categories by default, with a notification of email daily digest. I understand there is some limitation here in the current setup, but could someone advise me of a sql query that could be run to perform this on my current user base please?
Last reply by optrexnz,