General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
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- 3 followers
- 4 replies
- 250 views
Hi, Is there a way to hide the last visit information ? or restrict it so that only staff can see this? Thanks
Last reply by bfarber, -
- 1 reply
- 254 views
Hi lads, As I like some of the new skins for latest version of IPB I decided to renew my licence and upgrade. I uploaded invision community files via ftp, entered mysite.com/admin/upgrade. Everything works OK. Then installer asks me to select what I want to upgrade. And it says I have forum version 3.4.8 and that it's Up To Date. So I can't actually select anything and continue... any ideas?
Last reply by Mark H, -
- 1 follower
- 4 replies
- 499 views
Hello... Is it possible to remove the top on pages, i have marked the top in red Eivind
Last reply by dogbone, -
- 1 follower
- 3 replies
- 488 views
How can I put one of the pages in pages for my startup page (homepage)
Last reply by kmk, -
- 1 reply
- 250 views
so i cannot access my acp at all. mcp and the website work perfectly fine. im not late in payments or anything. i've tried different browsers and it wont let me login into the acp. what is happening and how do i fix this?
Last reply by seba stian, -
- 3 replies
- 426 views
How To change Limit Username Length 3 to 2? thanks
Last reply by Faqole, -
- 1 reply
- 387 views
Big question on the referrals feature. Assuming I open it to commission for any product on my website, do referrers get commission for purchases made by new registrants in that same site visit or does it give commission to referrers for every purchase that a referred new registration makes from then on?
Last reply by loccom, -
- 1 follower
- 2 replies
- 1.2k views
Hello, I have all the forums set up and would like to make a backup before the start. The Forum is self-hosted. How do I do that? Can I set the number of times a backup should be made? Daily, Weekly... I can't find a setting. Thanks Christine
Last reply by Misi, -
- 1 reply
- 241 views
Hello, we habe in our member-profiles one field with the email adress. But it is not possible to klick on the adress like the fields with URLs. The URL works well. Did I made a mistake? Thanks Christine (I love the Invision Software! The best forum!)
Last reply by Christine35, -
- 1 follower
- 2 replies
- 252 views
Right now we're using SendGrid free for our emails, and we're limited to 100 a day. How can I disable all emails sending for things like "someone messaged you" or "someone replied to a forum you're subscribed to", essentially I want to disable everything that isn't registration, security, or a password reset.
Last reply by andavis, -
- 4 followers
- 21 replies
- 888 views
When the display name is changed, previous quotes still include the old display name and are not updated. Is this a bug or it is working as designed? Is there a rebuild task I need to run to reprocess all quotes? I have raised a ticket, but I might get an answer here faster :)
Last reply by Christine35, -
- 1 follower
- 6 replies
- 659 views
Hello, after executing the conversion from our old MyBB forum to Invision, I realized that all the formatting tags in peoples posts and comments don't work properly. Instead of displaying the text in the respective format, it just displays the tags as raw text. For new posts however, the tags work perfectly fine. Is there any way to fix this?
Last reply by Jim M, -
- 2 replies
- 397 views
Hello, I have seen in many forums lately (both in themes and default IPB) that they are able to make it so that the only way to login is through steam. They are able to remove default sign in functions somehow. How can I do this? I have the Steam Sign in currently, but that still allows default sign ins to take place (http://relentless.ipbhost.com) Thanks Mirage
Last reply by bfarber, -
- 1 reply
- 422 views
Hello, I want to disable the icalendar button so that it doesn't appear. Where can I do that? Thanks and have a gread weekend Christine
Last reply by bfarber, -
- 2 replies
- 253 views
Hey guys Is it possible to have unique values in a profile field?
Last reply by Thomas Hop, -
- 2 followers
- 1 reply
- 607 views
Hello Everyone, I am trying to create a custom block which can show members from a particular group along with the data from the selected custom profile fields. Can someone please help me with following: Code to show data from custom profile fields? Where do we find the template key for the custom profile fields in admin cp? Looking forward to your support.
Last reply by AlexWebsites, -
- 1 follower
- 5 replies
- 376 views
I'd like to get started on Viglink but I'm nto sure what template I should enter it on
Last reply by Jim M, -
- 1 follower
- 2 replies
- 481 views
Hello, If I sort the forum so, I have right the big box with all the forums. In a German forum I saw this presentation, where the forums were only visible as a popup. How can I activate it? Thanks Christine
Last reply by Christine35, -
- 1 follower
- 1 reply
- 301 views
I use Downloads on my site to upload things such as magazines and scans, which can be relatively large. For this reason, I've set a max upload of 17MB. On the other hand, I've got a user who is quite happily uploading full-size images from his phone. I need to restrict the sizes he and others can upload. Is there a way of distinguishing between apps and or user groups? Or am I going to have to reduce the maximum upload for everyone and then go to the trouble of increasing the limit every time I need to exceed it (and hope that nobody else needs to) and then reset it back to the lower one to prevent these people eating up my storage space so needlessly?
Last reply by Meddysong, -
- 1 follower
- 6 replies
- 534 views
I want to remove all members out from a second usergroup. There is only the option to move those members to another group, but this changes the members primary group. So, any other ideas? Thanks.
Last reply by Ramsesx, -
- 1 follower
- 5 replies
- 258 views
Hello, How long will profile visitors appear? Is it possible to set the deadline? And the number of visitors displayed? Thanks Christine
Last reply by Christine35, -
- 10 replies
- 417 views
I really don't like when I go to the page always play notification.mp3 please help
Last reply by bing11, -
- 1 follower
- 1 reply
- 390 views
2 Questions about Search and Stream exclusion How do you exclude some forums from search? same question How do you exclude some forums from Default stream?
Last reply by Jim M, -
- 4 followers
- 6 replies
- 714 views
We often get repeated questions on our forum and wonder if there is a way to show similar topics to mitigate this. What I mean is maybe when a user starts to type a topic title, it shows topics with similar titles which hopefully will avoid them creating another topic the same.
Last reply by A Zayed, -
- 2 followers
- 10 replies
- 768 views
They can set the initial price of the file but aren’t allowed to edit the price later? How do I fix?
Last reply by Adriano Faria,