Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Jim M,
23,015 topics in this forum
-
- 1 follower
- 2 replies
- 352 views
I'm about to do a fresh install and looking at ways to secure the ACP, after reading forum posts and tutorials I'm finding that in version 4.X the initdata.php has been re-imagined and I assume replaced with init.php? On line 52 of init.php, is this where I need to edit to change my ACP directory name? Thanks
Last reply by Scott, -
- 1 follower
- 0 replies
- 378 views
How to add mp4, mp3, .txt etc... attachment types to the new IPS 4 forum system.
Last reply by opmows, -
- 5 replies
- 435 views
Last Upgrade How i can fix this?
Last reply by BrunoDias, -
- 1 follower
- 2 replies
- 257 views
Is there a way to see which posts are new in a thread, a small graphic per each new post not read or something would be really useful. It shows me which threads have new posts in them, and I can click on the circle to show me new posts in a thread, but the actual posts should be marked as well for longer threads where you are scrolling up and down. Examples attached. Tom
Last reply by tjk, -
- 1 follower
- 23 replies
- 808 views
I'm new to IPB. I'm not seeing the option anywhere to enable APC, memcache, xcache or etc. Can someone point me towards it?
Last reply by tjk, -
- 0 replies
- 222 views
Hi all, I'm currently in the progress of updating from IPB 3.4 to IPS 4.0. We also attached a MediaWiki and our custom Portal Application to the Forums users table (directly). With this Major Update, I want to use the IPSConnect Interface in the future and I read the techdocs available... However, I have a problem with IPSConnect and I'm not sure if it's my fault or if something changed on IPSConnect too. According to this page there should be a cookie called ipsconnect_xxx this Cookie does not exist with IPS 4 anymore. Neighter on my upgraded test installation nor on a freshly installed IPS 4 on localhost (just to doublecheck). There is a new article in the IPS4/Devel…
Last reply by Kantholy, -
- 1 follower
- 5 replies
- 365 views
Hi, I've just upgraded to v4, but all the linked files have the incorrect path, they all now have http://domain.com/forums before the real path E.g.http://domain.com/forums/http://domain.com/forums/uploads/javascript_global/root_map.js.f1cc323e0ce254f3ef5c165699493f96.js?v=7ecab0c503 Most thankful for any ideas? Cheers Alex
Last reply by Dalez, -
- 3 replies
- 286 views
Hello! I tried to put in FTP Data Storage and everything gets on another server, but the entire forum spoiled! I can not fix it constantly returns Internal Server Error, and the forum is security and it is important to be online. I do not know what happened, I got it again, but with the same SQL and works only with active Designer Mode, if you stop again returns internal error. I can not delete FTP from admin panel. Can you help me?
Last reply by LHOOD, -
- 1 follower
- 2 replies
- 284 views
Hi there, In IPB3 I was able to rename an application's "Public" name so that it was called something different. I can't see how to do that in IPS4. I don't want it to say "Store", I want to call it something else. Does anyone know? Cheers
Last reply by Louis C, -
Title?
by luizmoraes- 13 replies
- 578 views
Updated from 3.4 to 4.0.8. Before the upgrade, the title of my homepage was "MySite.com", and now every time I access my site it shows "Forums - MySite.com". How can I remove the "Forums -" from the title? Thanks in advance
Last reply by luizmoraes, -
- 1 reply
- 270 views
Hi everyone, I've ran into some troubles. Anywhere that there is java-script of CSS on the webpage is failing to load properly. Upon inspecting the issue farther, I've realized that the person is because the images are being pulled like this: <link rel='stylesheet' href='https://pxg.me/https://pxg.me/uploads/css_built_1/341e4a57816af3ba440d891ca87450ff_framework.css.b7a64409a61c9f3ac310b5d9de28fcee.css?v=5a2301238b' media='all'>Rather than like this: <link rel='stylesheet' href='https://pxg.me/uploads/css_built_1/341e4a57816af3ba440d891ca87450ff_framework.css.b7a64409a61c9f3ac310b5d9de28fcee.css?v=5a2301238b' media='all'>Any help would be greatly appreciate…
Last reply by asigno, -
- 2 followers
- 3 replies
- 268 views
There used to be a way that you could toggle to see either the text with formatting or the code with a light switch toggle on 3.x. It's not in the editor for 4.x, anyway to get that back?
Last reply by opentype, -
- 1 reply
- 261 views
Hello, I've upgraded from 3.4.8 (in my localhost first because of a huge database) and trying to set everything up. When I converted the database it went smoothly, I choose "utf8mb4". When I log in to admin panel I see that the "background processes" are not done, and when I try to enable them manually, it starts at first but after a while I get this message: "Sorry, you do not have permission for that! 1S111/1 Data too long for column 'msg_post' at row 1" What could be the issue, where should I look to first?
Last reply by trunkadelic, -
- 3 replies
- 290 views
In this thread there are a couple of XML templates available to download to do all of this but this seems to be problematic for some including myself. I am on 4.0.8, and after importing the template and creating a page I get a blank page, adding the database showed error. Is there a step-by-step guide to creating something similar from scratch for a Pages/Database newbie?
Last reply by NoGi, -
- 2 followers
- 3 replies
- 231 views
This has probably got a very obvious answer, but I'm blowed if I can find it. How do you close a poll (prevent new votes being made), but leaving the topic open to replies?
Last reply by chilihead, -
- 0 replies
- 216 views
How can i set it so i can approve all changes on a Database-Record? (wiki mode enabled) ? or how can i even know what records have been changed?!
Last reply by Batnik, -
- 1 reply
- 253 views
Hi all, Matt fixed this for me last time but have re-duped my forums over to a test board. Where is it that I can find these to edit the parameters? Cheers
Last reply by Spirits of Arianwyn, -
- 0 replies
- 348 views
Attempting to either hide certain groups from advanced search or if that's not possible remove the option to search by group entirely - So far everything I've tried hasn't worked unfortunately, curious if anyone might know how to go about achieving this? Hoping to keep the admin user name(s) hidden, in addition some groups may not want their names publicly displayed. Thanks!
Last reply by IP15.5, -
- 1 follower
- 6 replies
- 367 views
Now Best Answer is by forum only, discussion forums and QA forums. What happens to Best Answer of a 3.4.x site after it is upgrade to IPS 4?
Last reply by esquire, -
- 1 follower
- 1 reply
- 253 views
In 3.x this used to be filtered based on a search setting. Not the case from what I can tell now. Where do you select what boards you would like to see new posts pulled from in the Latest Topics block?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 320 views
My forum have had jamming issues since upgrading to ipb4. Now i have tracked the main issue. Users says, that every link that ends with "?do=getNewComment", loads forever. Many seconds. Does anyone else have this issue?
Last reply by tekguru, -
- 2 replies
- 433 views
Can anyone link me to where I can download the Developer Tools please?
Last reply by BN_IT_Support, -
- 1 reply
- 277 views
Hi, My developer has built a website based on IP board / IP content on mydomain.com/test. I'm hoping to build content to the site (upload images/write text etc) and move it later to www.newdomain.com. Is this an straight forward process? Any considerations? Best, Stig
Last reply by Xelphos, -
- 1 follower
- 0 replies
- 252 views
I see this is now built into core functionality which is great. Is there a plugin or way to add the @mention under a persons profile information in a post view?
Last reply by NathanR, -
got a strange one here,, some of my members are getting the error 406 a mod-security error, but most are not, the ones getting that error are on firefox, but if they switch to safari they are fine. This does not happen to everyone using firefox encluding me, I cant duplicate the error This all started on upgrading to IPS 4
Last reply by ozzie4x4,