Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 1 follower
- 3 replies
- 670 views
Under moderator actions, all I see is this.. https://gyazo.com/2236fe3f0a9f124c57debb5017d21355 How do I actually lock a topic?
Last reply by Nicola Sanfelice, -
- 4 followers
- 7 replies
- 598 views
Hello, Anyone tested this? It literally breaks the entire site on my site..
Last reply by sobrenome, -
- 3 replies
- 302 views
Hello, friends. My forum here, http://www.viagemastral.com/forum have a problem. Like you can see in atached image, when i click in SAVE i need to wait 90 seconds to post. What can i do to solve that? Thanks!
Last reply by Saulo Calderon, -
- 2 followers
- 1 reply
- 293 views
Edit, I guess this should be moved to the product feedback forum. Hi, I'm uploading an attachment in a commerce product. But... 1: I set the Storage Settings for attachments to be stored locally, max upload size is controlled by nginx's client_max_body_size. In this scenario, everything works just fine, even to upload a 2 gigs file. 2: I use an Amazon S3 bucket. As soon as I enable S3 for attachments, php limitations take place in the upload process, and I see the size limitation in the upload dialog, while in scenario 1 nothing about the upload size limitation is displayed. I tried increasing post_max_size and upload_max_filesize, but for some …
Last reply by Cowboy Denny, -
- 0 replies
- 371 views
Any idea how to "automatically" upload an additional file when a member uploads a file in Downloads? Here is what I want to do; A member will upload file #1. The IPS system will upload file #2. File #2 will be have the same name as File #1 with the additional word at the end "Auto". For example, File #1 is called "This is My File", File #2 will be named "This is My File Auto". The member will be able to download file #2 after it is uploaded. I am open to suggestions on where I should put File #2 so it will be easy upload. The files will uploaded and store on Amazon S3. Any help will be appreciated.
Last reply by Action_Builder, -
- 2 replies
- 245 views
So I was trying to update my forums, but this error popped up Since I already have 5.5.49, do I really need 5.6.2 or this is some kind of an error?
Last reply by WhyCry, -
- 1 follower
- 2 replies
- 246 views
How would I go about adding custom HTML to a sidebar widget? I see remade widgets I can add but nothing that lets me add HTML.
Last reply by The Skyforge, -
- 1 reply
- 202 views
I run a gaming community and we'd like to add certain badges such as contributor, developer, etc. Im not really seeing many details on how to properly integrate badges, size limitations, etc. Anyone have any information? Example:
Last reply by The Skyforge, -
- 0 replies
- 236 views
I created a page in Pages a while ago and I removed the page but I noticed today when I clicked on an old link it is still their. So my question is, where can I locate this on my server to remove it for good? The page does not show in Pages. I have removed pages I created before in Pages but for some reason this one stuck around.
Last reply by CP, -
- 1 follower
- 2 replies
- 214 views
Just upgraded to the new 4.x version Figuring it all out slowly but one pressing problem I'm having is that all the mobile users are experiencing issues where they read down to the bottom of a page (say page 1 of a topic) then click the arrow to go to the next page. It says 'loading' and hangs there Any ideas how I can fix? In fact it's happening now on the normal desktop viewing too
Last reply by Sheffielder, -
- 1 follower
- 2 replies
- 259 views
I urgently need to add og:description to my site for Facebook but can't figure out where this needs adding? Do I simply add it in Global HTML before head?
Last reply by Sheffielder, -
- 1 follower
- 2 replies
- 285 views
Hello! My dashboard says version 4.1.12.1 is now available, but the latest version is 4.1.12.2. Do I first need to upgrade to 4.1.12.1 then upgrade again to 4.1.12.2?
Last reply by Rubicon, -
- 1 reply
- 222 views
When I try to upload images to our gallery, I get stuck with the following: Other people have had the same issue, but not everyone. Does anyone have any ideas as to what is causing this and how to fix it?
Last reply by Claire Field, -
- 1 follower
- 2 replies
- 213 views
In my theme I'd like to change my a links to a new colour. To accomplish this I have .ipsApp_front a{ color: #388563; text-decoration: none; } in my custom.css. Of course, this has the effect of applying it everywhere, including elements which I would want to keep in their normal state, such as this: "No problem", I think to myself. "I'll use the :not(x) property in my custom.css so that it won't apply to these elements." Other parts of my custom.css use the :not(x) property, so I figured it should work. But whatever variation of .ipsApp_front a:not(.ipsMenu_item > a, .ipsMenu_item > span){ color: #388563; text-decorati…
Last reply by Meddysong, -
- 0 replies
- 234 views
I keep getting: ErrorException (2) Creating default object from empty value in my log Anyone with an idea what it means?
Last reply by EOMA, -
- 0 replies
- 206 views
Any idea how can the line numbers be enabled for code snippets? I was able to add more languages but I don't see how line numbers can be enabled.
Last reply by Alexandru Bradescu-Popa, -
- 1 follower
- 4 replies
- 254 views
Can someone tell me what this article is about since yet again I can't read a forum when logged in. This is under the release notes 4.1.13 @Lindy I still don't have the marketplace upload link you said I had a while back. Can anyone else not submit a file?
Last reply by Colonel_mortis, -
- 0 replies
- 265 views
We use the Suite v4.1.12.1 and have customized friendly URL for topics: http://example.com/760 = http://example.com/index.php?app=forums&module=forums&controller=forums&id=760 When a user posts a new topic that requires approval and gets notified about new comments in it while topic still not approved he is not able to follow a link. For example, when he opens http://example.com/topic/760/?do=findComment&comment=11980 he gets the error: Sorry, there is a problem You do not have permission to view this content. Error code: 2F173/K But he is able to open topic by link http://example.com/760 or go directly to post by such link http://example.…
Last reply by Safety1st, -
- 9 replies
- 397 views
I've recently dropped my SSL certificate on my site. When any of my users type in my URL it still takes them to the secure site which is now non existent so they get a 404 page. I've removed redirects and such from my HTACCESS. Is there a way to get them heading to the correct URL automatically without landing on the old secure address?
Last reply by pilotguy, -
- 1 follower
- 0 replies
- 207 views
I encountered this error during an upgrade of 3.4.9 -> 4.1.12.1 It is NOT an IPS error. This is a potential issue with MariaDB (the drop in replacement for MySQL) In order to overcome this error, you will need to be able to modify your my.conf The default wait_timeout and interactive_timeout is 30 seconds. In order to get around this error, I increased mine to 60 seconds. Restart mysql after adjusting your my.conf and click retry on the IPS upgrader, you should be able to continue.
Last reply by CheersnGears, -
- 2 replies
- 208 views
HI there - a bit of a newbie question but how do I set my Admin Menu so that System (and therefore the Dashboard) is the first link on the page. At present Pages opens up as soon as I log in, when it'd be more useful for the Dashboard to open up at first.
Last reply by CalvinK, -
- 1 follower
- 5 replies
- 310 views
Hi I already added an html advertising block in the sidebar of my forum no problem but now i wanted to add a second one, and for some reason the second one is showing well, but the first one doesnt show anymore yet i can still see them in the ACP on my list of advertisings whats happening ? tx a lot for your help
Last reply by Peter Drinkwater, -
- 2 followers
- 7 replies
- 257 views
One of my sites has over 10k members. Clearly many of these are abandoned accounts and I get a lot of bounced email. I'd like to stop ignoring these bounces, so I recently started turning off notifications for their accounts. It would be a lot less clicks if I could simply move them to a new group that has notifications turned off, but it doesn't look like this is a per group setting, is it? Did I miss something? Can you suggest an easier way deactivate their account and have notifications / emails stop? Thanks
Last reply by Square Wheels, -
- 1 follower
- 0 replies
- 210 views
I want to try and reduce the padding in topic view on my forum As you can see by the screenshot there's plenty of space I can take out to make it look a bit tidier Where can I find this setting?
Last reply by Sheffielder, -
- 1 reply
- 267 views
I have done a fresh install with 4.1.12.1 in my environment which is running PHP7, nginx, mariadb, Alpine Linux. Same issue occurred with 4.1.11. Guest users gets the following error when accessing the clean forum (i.e. brand new):Error in UI: [[Template forums/front/forums/topicRow is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Log in as admin and instead of the above error in the UI I get a 500 error. Admin Logs via AdminCP shows nothing. But the support tools tell me to run the following: UPDATE `core_streams` SET `position`=0 WHERE `position` IS NULL; ALTER TABLE `core_st…
Last reply by ep0ch,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
