Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 4 replies
- 280 views
I just can't see that I have done anything different between these two sites. This is a site that was upgraded from 3 to 4. I turned the old article db into an archive page, and created a fresh new articles db to start over. Am I just missing a setting or is it something to do with the upgrade? Any suggestions? Thanks JM
Last reply by Meddysong, -
- 1 follower
- 2 replies
- 338 views
IPS 4.1.18.1 (upgraded from 3.x step by step). PHP 5.6.5 MySQL 5.6.32 After last upgrade from 4.1.17 I can see next problem: when click "Load more activity" button in Streams I get Popup " Sorry, there was an error loading more activity. " uncaught_exception SELECT * FROM `ipb3_forums_topics` AS `forums_topics` WHERE topic_archive_status=0 AND last_post<1423214619 AND starter_id IN() AND starter_id NOT IN() ORDER BY tid ASC LIMIT 250 IPS\Db\Exception: You have an error in your SQL syntax; check the manual that corresponds to your M…
Last reply by Nathan Explosion, -
- 1 follower
- 9 replies
- 333 views
In this forum, when you reply a message can view Max total size 77MB · Max file size 30MB But in my forum doesn´t show "Max file size"
Last reply by szalik.dev, -
- 1 reply
- 512 views
I have users who can upload files to downloads application. I enabled stats and everyone in the group can see who downloaded files on every file. I want to set permissions such that only the OWNER of a respective file can who has downloaded it. But if they click on another file there are no stats. Possible???? (can't find setting) Thank you
Last reply by AndyF, -
- 1 follower
- 1 reply
- 266 views
Good afternoon, Recently my server hosting was compromised and a hacker gained full access to the system my IPB was hosted on. As you could expect, we're moving to much more secure solution for our needs, however, we are concerned what exactly could have been done while this attacker was in our system. I know that the support tab has the feature to "check all source code" for authenticity or something similar, however, I am also concerned about the database. As far as our plugins/applications go, I will be deleting all of them and installing fresh new versions as I'm not sure if they are included in the source code check or not (I'm assuming they're not). …
Last reply by Faqole, -
- 0 replies
- 190 views
about a week ago, after years of untroubled use, our Forum at www.neow.net began getting a browser security error inconveniencing some forum users and depending on the browser they were using, blocking others from logging in. I was able to trace the error back to what appears to be a strange mismatched SSL certificate for an entirely different website - i'm not exactly sure what this is or how it happened. the site is hosted by Invision in their cloud and they just performed the upgrade to IPB4x 2 days ago and the warning remains. Our URL has been resubmitted to Google to be cleared but that hasn't seemed to take because of this weird SSL issue. I don't even k…
Last reply by rawlus_merged, -
- 1 reply
- 266 views
Hello yesterday i can attempt upload new update but now i can't find my forum with message" impossible to reach" and before this to happen i try log into the forum as admin but request password and user i wrote my date and i can't login "htpassword"? Where i find this? I send a ticket but 7 hour the support can't responds me!!! Pls Help! ps: sorry for my english but i use translate!
Last reply by Faqole, -
- 2 followers
- 5 replies
- 255 views
I have a page in Pages named how-to: https://thesandtrap.com/how-to/ (or https://thesandtrap.com/how-to). I also have a folder named "how-to" with several pages inside, like: https://thesandtrap.com/how-to/mention-members, https://thesandtrap.com/how-to/embed-videos, and https://thesandtrap.com/how-to/add-an-avatar. I went just now with 4.1.18.2 to create another page/folder combo with the same name, named "newport-cup" and regardless of which I create first (the page or the folder) I'm told I cannot because another page or folder already has that name. This is limiting my ability to have a "main page" and then "sub-pages" beneath it. Why was this changed, and i…
Last reply by KentT, -
- 1 follower
- 1 reply
- 242 views
Hello everyone, a simple question. In the old IPB 3.x I was able to use per Forum skinning like: <if test="$this->request['f'] == 123"> costom content to Forum with ID 123 </if> How does this work now? I tried to figure out how this explains: https://invisionpower.com/news/9587-40-advanced-theming/ But didn't get it working. Can you please show me how I can realise this in IPB4?
Last reply by Mercury_, -
- 1 reply
- 227 views
Hello. If a user doesn't have any avatar ... in the standard setting it shows the default picture. I can upload a 1x1 pixel image to the ressource of the default picture. But this doesn't resolve the space problem, that the dimensions of 100x100 are still holded back. So how can I trim the space for example in the topic view?
Last reply by Mercury_, -
- 1 follower
- 1 reply
- 233 views
After 4.1.18 upgrade, the Add Widget Button menu doesn´t work in the ACP
Last reply by pequeno, -
- 1 follower
- 1 reply
- 289 views
Hi, is there a built in method or some plugin that can help cleaning up the /uploads folder for old or unused files? I reached 70G and i am not sure what to do about it.. Thanks !
Last reply by Meddysong, -
- 3 replies
- 252 views
My username/PW work here, but not in the upgrade process. It just says they are incorrect. Anyone else have this problem? Thanks JM
Last reply by socceronly, -
- 0 replies
- 523 views
was working fine until i updated IPB not getting this error.... any ideas?
Last reply by mackenzieexD, -
- 2 followers
- 2 replies
- 352 views
Hello, switched recently from vB 4 to IPB 4. I try to find a way to bulk import our list of over 600 banned email addresses. I definitely don't want to enter one email adress after another. Any hints?
Last reply by Nathan Explosion, -
- 1 reply
- 257 views
Hi there! We're using ipboard for internal forums, and want to use the ecommerce support module for office related task requests - IT and office management things. It would be really useful if everyone could see the full list of support requests from the forum tab, not just their own submitted ones Does anyone have any idea how to make this possible? thanks!
Last reply by Steph40, -
- 1 follower
- 0 replies
- 269 views
What happened to the Gallery permissions on 4.x? In 3.x I could go to any category and set member level permissions stating that they had the ability to move, edit, delete, rename.....but in 4.x I can't seem to find that functionality? EDIT: I just knew I would find it after posting about it! They moved it to under Members > Moderators > Usergroup > Gallery Tab
Last reply by Phillyman, -
- 1 follower
- 4 replies
- 325 views
Someone know how to edit the quick search so default search is all content? Example when on pages it does not only search articles.
Last reply by Dennis_87, -
- 3 followers
- 4 replies
- 332 views
After reading the help guide I was trying to figure how to make certain CSS change various forum pages specifically. For example, I wanted to change the logo based on which forum ID you were visiting; i.e. if the viewer was reading a list of topics in forum ID 2; they'd see one a different logo from all the other pages. And if they went to forum ID 3, they'd see a completely different logo. body[data-pageapp="forums"] .ipsPageHeader { ...your styles } So for the most part I want the logo to remain untouched until they viewed that specific forum ID assigned in the custom.css editor. So far I've only got it to change if they move to the forums app; and it woul…
Last reply by opentype, -
- 1 follower
- 5 replies
- 236 views
For most of the day https://thesandtrap.com/discover/6/ (my personal favorite stream), /discover/unread/, and the other /discover/something/ stuff hasn't worked for me. It works sometimes but most of the time I get a blank white page. https://thesandtrap.com/discover/ does work. I asked 15 other members and tried other browsers with my daughter's account and a friend's account, and the URLs work for them. It's just my account, for some reason. Clearing cached data, disabling plugins, resetting the theme… none of that matters. I'm not opposed to looking at the database and tweaking something. It feels like the kind of problem that might exist on my account: …
Last reply by iacas, -
- 1 follower
- 2 replies
- 284 views
Testing functionality on my site. How do I know when I receive a support request? I don't get an email, I don't get any notifications, I don't even get a number indicating a request on the Commerce tab. The only way I notice anything is if I drill down in Commerce and I see a badge for Support Request. When I reply back to a support request, my test user will get an email. I get an email if I click the "Contact Us" link. ===== My test user only gets an email. No notification or badge indicator on the Support tab. Is that normal?
Last reply by sound, -
- 0 replies
- 259 views
So far as I can tell, when you're a mod / admin, the only way to edit a topic title while browsing is to long-click on the title itself. This doesn't work on mobile though (at least not on iOS)... is there another method? Note that I am specifically referring to editing a topic by another user, I know editing your own first post actually gives you a topic text box.
Last reply by Linguica, -
- 1 follower
- 0 replies
- 250 views
Can anyone give me some quick instructions on getting Cloudflare to work with the S3 hosting option? I've asked support twice now and their answers are basically, use CloudFront, and we don't support third-party applications. I understand what Cloudfront is and I don't want to use it.
Last reply by ProSkill, -
- 1 follower
- 2 replies
- 465 views
Hi, Is there any quick ways to export a list of files I have in the downloads area of my site? I need to make an offline list and feel lazy.
Last reply by Steph40, -
- 1 follower
- 0 replies
- 313 views
After upgrading my server's PHP version, some settings changed and now I get logged out of AdminCP very quickly, like within 60 minutes. It used to keep me logged in for days. Can you tell me which PHP setting I need to change to increase the session length? The odd thing is, when logging into the forum (not the AdminCP specifically) I'm kept logged in for days without a problem. So there seem to be two different settings for this.
Last reply by Morpheo,