Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 2 replies
- 278 views
Testing functionality on my site. How do I know when I receive a support request? I don't get an email, I don't get any notifications, I don't even get a number indicating a request on the Commerce tab. The only way I notice anything is if I drill down in Commerce and I see a badge for Support Request. When I reply back to a support request, my test user will get an email. I get an email if I click the "Contact Us" link. ===== My test user only gets an email. No notification or badge indicator on the Support tab. Is that normal?
Last reply by sound, -
- 0 replies
- 236 views
So far as I can tell, when you're a mod / admin, the only way to edit a topic title while browsing is to long-click on the title itself. This doesn't work on mobile though (at least not on iOS)... is there another method? Note that I am specifically referring to editing a topic by another user, I know editing your own first post actually gives you a topic text box.
Last reply by Linguica, -
- 1 follower
- 0 replies
- 238 views
Can anyone give me some quick instructions on getting Cloudflare to work with the S3 hosting option? I've asked support twice now and their answers are basically, use CloudFront, and we don't support third-party applications. I understand what Cloudfront is and I don't want to use it.
Last reply by ProSkill, -
- 1 follower
- 2 replies
- 421 views
Hi, Is there any quick ways to export a list of files I have in the downloads area of my site? I need to make an offline list and feel lazy.
Last reply by Steph40, -
- 1 follower
- 0 replies
- 305 views
After upgrading my server's PHP version, some settings changed and now I get logged out of AdminCP very quickly, like within 60 minutes. It used to keep me logged in for days. Can you tell me which PHP setting I need to change to increase the session length? The odd thing is, when logging into the forum (not the AdminCP specifically) I'm kept logged in for days without a problem. So there seem to be two different settings for this.
Last reply by Morpheo, -
- 2 followers
- 3 replies
- 264 views
Anyone else seeing this appear in Articles and Pages since upgrading to the latest version? Wanted to confirm before submitting a ticket. I've tried switching to the default theme, and it shows up there also...
Last reply by KentT, -
- 2 replies
- 301 views
Please print answers in large print as I am blind. 1. How can I make my forum board wider ie 98% 2. How can I add icons to drop menus created in in the Menu bar Please
Last reply by Calvin39, -
- 1 follower
- 3 replies
- 301 views
I must have changed something in the CSS or templates to cause this but after hours of searching, I cannot find it! Basically, this icon should appear on the same line as the Title. This is happening at several locations throughout the suit. If somebody could take a look that would be brilliant! The badges have been changed somewhere for my custom "Review" pages template but that should not be affecting topic titles etc. I'm a little lost on this one. Here is the link to interrogate: http://www.kartreview.co.uk/forums/forum/8-kart-review-site-information/ Thanks in advance guys.
Last reply by Heyhoe, -
- 3 replies
- 296 views
Hi there, On the pre ipb4 version it was possible to change the Who's Online feature so that it calculates the number of member from the last hour instead of the last 15 min. Is it possible to modify that on the IPB4 version? Thanks
Last reply by Navigare, -
- 2 followers
- 7 replies
- 548 views
Hello ! Where can I find how to rename the AC directory ? I can't find this anywhere... It used to consist in renaming the directory and changing the directory name value in constants.php, but it doesn't work for me... Thank you !
Last reply by SecondSight, -
- 2 replies
- 254 views
How can I make a user, going through the registration process - add their birthday as a required field during registration? I tried to enable age, but it states it doesn't store it in the database.
Last reply by dustoff99, -
- 1 follower
- 3 replies
- 249 views
Hello IPB boards, I am an old user of the IPB software. In the older board software you had an option to delete a topic, but it was send to the garbage bin in the forum, instead of deleted. Is this still in version 4.x or is this a plugin? I do not want to remove 100% topic, but save them on another location. Thanks, Jack
Last reply by GreenDuck, -
- 1 follower
- 1 reply
- 225 views
I have created a forum for support, where only the topic poster and admin/moderators can see the question asked in that forum. I did this using the option when setting up the forum: Forum Settings/Permissions/Users can see questions asked by other users? I have given access to this forum to Admins and Moderators and set up the required permissions, but no matter what I do, only admins can see the questions and not the moderators. Maybe someone could point me in the right direction as to why this is happening please? Thanks,
Last reply by TDBF, -
- 7 replies
- 1.9k views
Weirdly, this error cropped up today 'Your IP address does not match this session'. I have deleted my browsers files, cache, cookies - the lot. No difference, I have tried alternative browsers on my laptop and I have the same issue. So I tried logging in via my mobile and I managed to get in (this is on the same internet connection as my laptop). I've restarted my machine and I'm still unable to bypass the annoying message. In the end I enabled 'Trust IP addresses provided by proxies?' via my mobile and I was able to proceed, however I am a little unsure if this is actually safe to do. I don't get why all of a sudden my sites having an hard time with this, it se…
Last reply by Faqole, -
- 0 replies
- 356 views
I need a regular expression to validate a field when a user sign ups. The filed should be in the format of: L1234567 Can anyone help please?
Last reply by Slin, -
- 2 followers
- 4 replies
- 290 views
Hello, I've changed the category names and URLs for a lot of articles, and now have lots of internal links pointed to the wrong URL. I've done a 301 Redirect, but would like to change all of the URLs in the forum_post table of the database. I'm trying to replace this: www.turkeycentral.com/articles/turkey-residence-permit/ with this: www.turkeycentral.com/turkey/residence-permits/ I used a MySQL query I found on another website and also one from a similar topic in this forum, and ran it through the "SQL" option in PHPMyADMIN: update forum_posts set post = REPLACE( post,'www.turkeycentral.com/articles/turkey-residence-permit/','www.turkeyc…
Last reply by Nathan Explosion, -
- 1 follower
- 15 replies
- 591 views
My forums are down as I am trying to upgrade from 4.1.15 to 4.1.18.1 and it asks for my license key. I copy it from the client area and paste it in and it says invalid license key. Any ideas?
Last reply by Stuart Silvester, -
- 0 replies
- 245 views
Hello all, after adding some custom profile fields I received a database error and now the title of my "about me" field is "core_pfieldgroups_0". I tried to create another field with the name but it does not work. So I moved to phpmyadmin and searched for "core_pfieldgroups_0" and found 4 positions. I did not delete them because I don't want to make things worse. Do you have any idead how I can fix that? I tried to search the forum and asked uncle google but could not find any solutions. Thanks! Best regards, sash
Last reply by SpeedyCat, -
- 1 follower
- 1 reply
- 316 views
Currently I have google adsense on my board, I disabled for my profile (for the life of me, can't remember where that setting is at), but I want to enable that setting to a group if they donate to my site. Is this possible with stock board or is that only possible with a donation mod? My goal is trying to reward members that donate to our site, I don't mind manually moving a member that donates, but would love to find a setting to automatically move a user (and move back after "x" amount of time). I am looking at this mod: However the price is a little steep for my little board.
Last reply by opentype, -
- 1 reply
- 265 views
Since upgrading to 4.17.1 (and enabling the Pinterest share) I am now seeing Guests show up as new members. Note that I have only the Sign In With Facebook activated (no others) and it was working fine earlier. Now, since upgrading I have seen at least three of these Guest members show up. I deleted the first one, but here's two more that just popped up. I think they're coming from Facebook where I shared a couple things earlier today, but I'm not sure... Any ideas on how to prevent this?
Last reply by KentT, -
- 2 followers
- 4 replies
- 230 views
I added a similar content block and it finds similar Pages articles but I'm not sure how it decides what is similar. It doesn't include articles which share the same tags so it must use something else to determine the similarity?
Last reply by Tom_K, -
- 2 followers
- 6 replies
- 217 views
Hi, I would like to pin a topic in multiple forums. How can I do that? Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 207 views
Hello, Is there a way with IPS 4.1.18 to prevent email change, or to request an administrator to validate the change? (as it was with IPB 3.4)
Last reply by Jibeji, -
- 4 replies
- 232 views
A user got this when uploading to downloads What does this mean?
Last reply by SJ77, -
- 1 follower
- 3 replies
- 349 views
Hi all, Where can I download code for earlier IPB versions (lets say. 4.1.17.1) ?
Last reply by Rhett,
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