Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,917 topics in this forum
-
- 1 follower
- 0 replies
- 235 views
Hi, We'd like to, when a post is reported, to show in the post (only to moderators and administrators, of course) that it was already reported, with a link to the report. Is there a way to configure IPS to do that, or do you guys know if there is a plugin that does that? Thank you in advance, Gabriel.
Last reply by Gabriel Torres, -
- 3 replies
- 313 views
OK so I want to start off my Blog correctly. I love the style and layout of IPS' own "blog" but as I go to replicate something similar I am reading that it actually doesn't even use their own Blog application. Is this a little disheartening for anyone? I had hoped that I could use the Blog app to achieve a similar result. Plan B, using Pages is there advice I should know to help me achieve the "look" of the IPS blog: https://invisioncommunity.com/news/ ?
Last reply by AlexWright, -
- 1 follower
- 5 replies
- 267 views
Hi, I'm trying to upgrade from 3.4.5 to 4.2.26 on a test installation. UTF has been converted. All files have been uploaded But when I go to the /admin/install it returns this: Has anyone been through this before?
Last reply by PPlanet, -
- 1 follower
- 7 replies
- 435 views
Thought it was my server specs. Upgraded server and page still takes average of 4.7secs to load. I've tried updating my htaccess with no increase. https://gtmetrix.com/reports/bwgforums.com/vblE0S0T Any help is greatly appreciated.
Last reply by heydoon, -
- 1 follower
- 1 reply
- 405 views
Hi,I got in email:Good news! Version %s of Invision Community is now available.There was no number of version just %s, i click update, and nothing happins, i get message i already use newest ips version. So this is ips bug?
Last reply by Joel R, -
- 5 replies
- 311 views
I need some guidance please. We have the forum suite in a sub folder and need help to set it up so that pages become visible from the root, if that makes sense. Thanks. Kevin.
Last reply by steve00, -
- 12 replies
- 415 views
I'm running IPB 4.2.6. My board is connected with several other online resources. When users signup for my board is a typical reason is that they came from one of my other ventures (mostly e-commerce opt-in type things). I'd like to integrate all of my other users together with my board users at least for my email updates and such, which I can't do. (I use a thing called Klaviyo to manage newsletter updates and such which as far as I know doesn't integrate with IPB so I have most of my users in one place and then the rest in another and its a pain in the rear now after years of the user base gets larger and larger). What table holds the Member info (really j…
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 222 views
Hello, I wonder if there is a way, or potentially a plugin, to make the comission for Paid Download more individual? Like have 10% Comission for Category A and 20% for Category B, which User A has to pay no comission at all for like 3 month or so? Best Marian
Last reply by Cyboman, -
- 1 follower
- 1 reply
- 254 views
I've renewed a license for v4, for a community that is 3.4.6, and had gallery. The gallery is not used much so I've only purchased license for the forum. During the upgrade process, I get errors that the files under webroot/applications/gallery are missing. How do I disable / remove the gallery component so that I can upgrade only the forums? Thank you.
Last reply by Joel R, -
- 1 reply
- 281 views
I'm trying to convert my SMF 2.0 board to the newest ipboard, but I can't manage with the error i got : IPS\convert\_Library::process: Incorrect string value: '\xC4Od_se...' for column 'log_message' at row 1 I read that I should change the column's collation to utf8mb4 but it didn't help. Any suggestions? //edit: I commented this line: \IPS\Db::i()->insert( 'convert_logs', array( 'log_message' => $message, 'log_app' => $this->app_id, 'log_severity' => $severity, 'log_method' => $method, 'log_item_id' => $id, 'lo…
Last reply by teraßyte, -
- 1 follower
- 3 replies
- 347 views
Hello I am using the latest IPs (4.1.15) I am trying to enable syntax highlighting I have downloaded Code Snippet plugin and used "Add Button" to add its button to the toolbar. However, the code does not show any syntax highlighting no matter what language I choose. I also notice that when I edit the post having the code, the language field in the codesnippet returns to none or not specified. Any Help? Thanks
Last reply by Joel R, -
- 2 replies
- 267 views
Last reply by AndyF, -
- 1 follower
- 1 reply
- 236 views
I have a password protected forum. It seems if I sign in on one device, I am signed out of that forum for all other devices. I am not signed out of the site, just the individual forum. Is this expected behaviour?
Last reply by Square Wheels, -
- 2 followers
- 6 replies
- 301 views
I have created a new database and I want to have tag field for each record
Last reply by Saurabh Jain, -
- 3 followers
- 16 replies
- 637 views
Hi guys, We've just moved from 3.x to 4.x and the site is running incredibly slowly and server side is not my strong suit. We're getting 503 errors regularly and it's killing our (quite large 3m+ posts) forum. If anyone can offer any help it would be HUGELY appreciated!
Last reply by Chatgroup, -
- 1 follower
- 0 replies
- 252 views
I have recently upgraded from 3.4 and trying to figure out how to do hooks for my databases. Basically when a user adds a new record I want to update a couple databases with information. I need to do this multiple times. Any suggestions on how/where to do this?
Last reply by IndianaJoe, -
- 6 replies
- 332 views
Okay. This is going to seem weird. I am unable to put descriptions in forums or in any other item on my site. I have attached images below. This is a fresh install. I have never seen anything like this before. It is forcing me to choose a file instead of allowing me to input text. So I went to the Post settings and disabled attachments. I still am unable to post however, it still is forcing me to choose a file even though I have media disabled.
Last reply by Morgin, -
- 2 replies
- 246 views
Hi All, Can you please tell me what does these URLs mean in lofiversion ? http://www.domain.com/lofiversion/index.php/t48308.html - I think this is Topic Id # 48308 http://www.domain.com/lofiversion/index.php/t48308-1150.html - I think this is Post # 1150 in the Topic Id # 48308 http://www.domain.com/lofiversion/index.php/f5.html - I think this is Forum Id # 5 http://www.domain.com/lofiversion/index.php/f5-9450.html - ???
Last reply by Surendra.S, -
- 2 followers
- 6 replies
- 241 views
I started a new site and these folks really prefer to use the blogs over the forums. There aren't a lot of controls fro the blogs. Can "Contributors to this Blog" be hidden? It really makes it messy looking. Over time this will take up a lot of space.
Last reply by evandixon, -
- 2 followers
- 11 replies
- 369 views
We have around 3000 Quotes which we need to post The quotes are based on different category we want quotes can be shared on social media as well Please advise we can also have a widget where lines can be shown say on Board index
Last reply by opentype, -
- 1 follower
- 0 replies
- 294 views
I'm looking to edit the validation email that's being sent out. Can't for the life of me remember how to do this. Your help is appreciated!
Last reply by o30c, -
- 2 followers
- 3 replies
- 312 views
Hi all, tried via ticket support but can't have an answer yet Anybody can help us to find why we obtained an error 500 when we try to import attachment from vBulletin 4. 2 ? It performed 12838 attachments but we have 124802 attachment in total. When we restart the conversion we obtain an error 500 : http://snap.ashampoo.com/wBscCVDY I say restart cause after first time error we restarted the import and obtained the same result immediately Where can i check log for import ? There is nothing in the system logs or error logs Thanks for your help ! Olivier
Last reply by Olivier Frascone, -
- 2 followers
- 7 replies
- 296 views
Is it possible to have the forums automatically jump to the latest post in a discussion instead of showing the first post? I have been getting complaints about this from my users. It always starts them at the top of the discussion instead of sending them to the last page/post in the forums.
Last reply by Josiah Wallingford, -
- 4 replies
- 276 views
Hi All, I am seeing 2700 URL errors for my website in Google Search Console. I can see most of those are related to lofiversion. (Screenshot below). Can you please advise me how to fix those ?
Last reply by Surendra.S, -
- 1 reply
- 283 views
I don't know how, but the 'Unread Content' breadcrumb which appears at the top of each page has disappeared on my site I tried switching to the default template, but it's the same. Anyone any ideas how to get it back again ? Thanks Rob
Last reply by Nathan Explosion,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
