Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,915 topics in this forum
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- 3 followers
- 10 replies
- 289 views
A user created a topic without text in my forum. How is it possible? It should not be like that, because if you do not put text it gives you an error when publishing. In addition, in the title appears an icon ... Both things I do not know how he has achieved them.
Last reply by pequeno, -
- 2 followers
- 2 replies
- 425 views
After upgrading to 4.2.7 I am getting the following error in the Admin CP: "Caching is not working correctly. Please review your data storage configuration and adjust the settings as needed to improve speed and performance of your community." I don't have caching enabled on my community ... thoughts?
Last reply by autumnwalker, -
- 2 followers
- 3 replies
- 249 views
Hi All, Can someone recommend the best Social Sharing script for IPB forum ? What I need is mainly Facebook & WhatApp sharing. The Sharing buttons should be clear and attractive something like - Share on Facebook, Share on WhatApp...
Last reply by Joel R, -
- 1 follower
- 0 replies
- 243 views
Is there a way to forbid members to create clubs? I would like to set only administrators to create clubs.
Last reply by sobrenome, -
- 0 replies
- 221 views
Currently I am trying to create a login handler using external database, the problem I am running into is that the username is the salt to the password hash. so the encryptedPassword function needs to also get the username. I'm trying to achieve this by adding the auth value field (read online this was the right value to pass). Currently I am unable to execute print_r or echo functions so I could better analyze which values are set. Does anyone know how I could easily output debug information? /* If the password doesn't match, throw an exception */ if ( !\IPS\Login::compareHashes( $this->encryptedPassword( $values['password'], $values['auth'] ),…
Last reply by PlatonicMushroom, -
- 2 replies
- 219 views
problem ive upgrade my hosting from the host 20 to host 40, since i need to install the classified app. after upgrade, still no commerce app in my system. expected for commerce app to appear in my control panel after upgrade newb here thanks for your help
Last reply by PoetsOfPixel, -
- 2 replies
- 348 views
Hi I raised a support ticket regarding this but havent had any response yet so thought I'd post here to see if anyone has any ideas. I have tried installing the test forum on my site civic5.com (which already runs IPB suite) and I can get through the part for the license key (with the TESTINSTALL on the end of it) but during the installation the process stops on the server details page. It is asking for the database name, but I assumed it would create a new database so that the one used for my live forum would be untouched? It states in the field for the database name that if left blank it will create a new database, but if I leave it blank it just keeps asking …
Last reply by crazzzydave, -
- 2 followers
- 8 replies
- 291 views
Hi I cannot find it anywhere but I'd like to allow members to report content if they need to. Any ideas where this is enabled please?
Last reply by sudo, -
- 1 reply
- 264 views
After a lot of converting, testing and configuring, the site is finally ready to take online and replace the existing old site. I have a revers proxy here, and I can switch over any time. But I have to change the web site name and the license key somewhere. The Settings->License Key screen lets me change the license key, but where do I change the web site name? All the friendlu URL settings use the site name I used for testing, so I am immediately forwared to that address, I want to set the final name of the site. Does anyone know how to do this?
Last reply by Peter Wagemans, -
- 9 followers
- 55 replies
- 2.9k views
Hello, now we have to think about enabling SSL because Google Chrome starts to show warning messages beginning in Jan 17 for all pages which have a login (PW form). This is the case for almost all forum pages. ? https://developers.google.com/web/updates/2016/10/avoid-not-secure-warn Here in the forum I read a lot of topics about SSL and that it will cause many mixed-content warnings. Normally it should be no problem running the standard pages in http because our forum (and I think most the forums out there) have nothing special which needs encryption. Is it possible to use SSL for standard logins only? I don't mean the acp login. I'm talking about…
Last reply by opentype, -
- 2 followers
- 8 replies
- 332 views
Using the default theme. Has something happened somewhere to mash these all together, or is this what it is supposed to look like? I don't think it looked like this when I set it up.
Last reply by socceronly, -
- 1 reply
- 258 views
Both sites are 4.2.7, using 4.2 Default theme. Something must be borked in the one site. This one everything is mashed together, the second is contained in nice boxes with space between the records.
Last reply by socceronly, -
- 1 reply
- 390 views
I recall someone wrote a guide on this, but for the life of me I can't find it. Does anyone recall the topic that contained a fairly detailed guide on migrating from http to https (it included not only what to do in the adminCP, but also talked about how to migrate google webtools and all the associated stuff to make stuff like adsense etc continue to work).
Last reply by nodle, -
- 2 followers
- 2 replies
- 284 views
Hi everyone, I'm having a problem with reCAPTCHA1. In details the problem is referred to the responsive part of the reCAPTCHA1. This is the Desktop view: Here is perfectly working. But on Mobile: Look the reCAPTCHA1 view. Is so bad. How can I fix it?
Last reply by Joel R, -
- 2 followers
- 3 replies
- 307 views
Recently facebook blocked my domain, so I can not use their login system in my forum, I would like to know if I can use another domain in my forum
Last reply by Joel R, -
- 1 follower
- 2 replies
- 355 views
I am not sure how they are getting thru it has to be a real person is actually registering on the site - no way it could be a bot, but they register, verify, make it thru the security questions and captcha, upload avatar / and background photo and start making posts with scantily clad women offering all sorts of escort or "other" services. any advice?
Last reply by Numbered, -
- 1 follower
- 4 replies
- 592 views
Hi guys, I just moved my forum to another hoster and now I already had an error 500 twice. Both were on the online users page. The logs tell me the following: OutOfRangeException: (0) #0 <path_to_forum>/system/Theme/Theme.php(824) : eval()'d code(14384): IPS\Data\_Cache->getWithExpire('modCpApprovalQu...', true) #1 <path_to_forum>/system/Theme/SandboxedTemplate.php(56): IPS\Theme\class_core_front_global->userBar() #2 <path_to_forum>/system/Theme/Theme.php(824) : eval()'d code(5707): IPS\Theme\_SandboxedTemplate->__call('userBar', Array) #3 <path_to_forum>/system/Theme/SandboxedTemplate.php(56): IPS\Theme\class_core_front_g…
Last reply by ChrisVanMeer, -
- 2 replies
- 300 views
I do not want to use topic title in url....but i also want old url still to work.... What can be done.... I want to remove topic title.... as titles are in other language Hindi ..so the url becomes dirty during share such as on whatsapp A gallery/image/{#id}-{?} B gallery/image/{#id}-vidyasagar then the old url will not work
Last reply by Inlens, -
- 5 followers
- 23 replies
- 646 views
Just upgraded the forum to 4.2.7. My experience is that it's a lot slower now than 4.2.6. Does anyone else has the same issue?
Last reply by ChrisVanMeer, -
- 1 follower
- 1 reply
- 250 views
I have a group called Inactive for members who have not visited in some time. I would like to allow them to move to the member group after logging in. I am assuming I would use Member Last Visited setting but neither setting, "Between Dates" or "More than X days" makes scene. Is there no way to move someone to a group this way? I have a rule set up to move someone from Newbies to Members after 1 posting and that works fine, but I don't see how I can accomplish above. Has anyone done this?
Last reply by Cyboman, -
- 1 follower
- 1 reply
- 298 views
We have a usergroup who do not act upon reports, but would like to have visibility into reports should the need arise. I may have missed it, but I can't seem to find an explicit toggle for allowing moderator control panel access, or even to just the report center. Does such a setting exist? If not, how else might one grant access to the report center without any of the functionality typically granted to moderators? Could I do this by basically turning off everything for that group under ACP > Staff > Moderators?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 250 views
I have a group in the group collaboration system (that I use for business only), and in 1 collab group (hidden, invitation only), there are 2 forums I want to move into a new IPS club (also hidden, invitation only). Has anyone done this before and can advise step by step please? Thanks.
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 241 views
Hi folks, how can I sort defined Tags in the Editor? I have a set of Tags and added one Tag, which shouldn't be sorted at the end, but in between the already defined tags. How can I do this? The answer hopefully is not: Delete all tags, enter them again... Thanks, Thomas
Last reply by Thomas P, -
- 8 replies
- 401 views
How to add whatsapp share button
Last reply by Chr1st0ph3r, -
- 3 followers
- 11 replies
- 501 views
I revisit Pages categories in my site every now and again. It's a great way to relive old holidays. The user experience isn't perfect though; once I've finished an article, the only link at the bottom of the record is to go back to the category. What I'd like to do is go to the next article. Here's the code which generates the links at the end of the record template in the Display template set: <div class="ipsGrid_span6 ipsType_left ipsPager_prev"> {{if $record::database()->use_categories}} <a href="{$record->container()->url()}" title="{lang="cms_back_to_category_with_title" sprintf="$record->container()->_title"}" rel="up"> &l…
Last reply by Adriano Faria,