Hey everyone,

So I have this weird issue that regardless of people looking at a thread, even if it's 1000 people, that the views just stay at 0. Does anyone have an idea how to fix it or what causes it?

Thank you!

Topic views are not processed immediately, and instead are updated via a background task called 'viewupdates'. The processing of these background tasks relies on what you have set as your Task Method' - be it site traffic or a cron job. If you are using site traffic then maybe there isn't enough traffic to run the tasks frequently - if using CRON then ensure the cron job is actually working on the server.

To check all the above......

ACP -> System -> (Settings) Advanced Configuration

To check the tasks, locate the 'View Tasks' in the above location - check when the task last ran, maybe even manually run it or view the tasks logs to see if there are any errors (no logs = no errors)

On 9-8-2016 at 2:03 PM, Nathan Explosion said:

Topic views are not processed immediately, and instead are updated via a background task called 'viewupdates'. The processing of these background tasks relies on what you have set as your Task Method' - be it site traffic or a cron job. If you are using site traffic then maybe there isn't enough traffic to run the tasks frequently - if using CRON then ensure the cron job is actually working on the server.

To check all the above......

ACP -> System -> (Settings) Advanced Configuration

To check the tasks, locate the 'View Tasks' in the above location - check when the task last ran, maybe even manually run it or view the tasks logs to see if there are any errors (no logs = no errors)

Thank you! This worked for me.

Thanks for the link. He helped me solve it.