Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
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- 5 replies
- 387 views
Just curious if anyone else has experienced this. People make mistakes, I get that. And there is no way to know what someone actually did on the site itself. However, some time ago I sent a product to someone who swears they ordered something else. Never thought much about it until now. I sold about 1100 tickets to an event and this is the first time using the site to do it. Some of those people are getting tickets in the wrong section, they swear they ordered them in X and got Y. The only reason I am posting this is one guy who messaged me through FB, no other means of contact with this guy ever. I sent him a link to section X, used it, and he…
Last reply by socceronly, -
- 2 replies
- 232 views
In version 3.x there was the option to force the titles of the subjects to a lowercase letter. I have not been able to identify this option in version 4.2.7. Any help will be appreciated. Thank you.
Last reply by Mercury Forever, -
- 2 replies
- 225 views
The hits counter of the topics does not increase.
Last reply by Mercury Forever, -
- 1 follower
- 3 replies
- 320 views
Hey everyone, So I have this weird issue that regardless of people looking at a thread, even if it's 1000 people, that the views just stay at 0. Does anyone have an idea how to fix it or what causes it? Thank you!
Last reply by Mercury Forever, -
- 2 followers
- 2 replies
- 254 views
Hi all, bit of a sticky situation here. After discussing this with PayPal, we have determined that we can pay our Artists through PayPal. However, because of the content of some of their artwork, PayPal won't be able to accept the payments through PayPal. We will thus use Authorize.net to accept payments, but can we disable PayPal just for payments, and use it only for Payouts? Any help would be appreciated.
Last reply by AlexWright, -
- 1 reply
- 305 views
I was wondering if it is possible to have the date and time on every post..? at the moment we only get the following: As you can see we only get this when a thread is Quoted..! This would be great to get the time/day/month/year on every post.
Last reply by Misi, -
- 1 follower
- 2 replies
- 245 views
Hi I need help, Im trying to delete an area on forums, I try looking cant find http://prntscr.com/ighmx7
Last reply by Mark.Goldstein, -
- 2 followers
- 5 replies
- 443 views
This month, my community www.o9c4.com was locked by IP for several times. It appeares the window with internet provider logo, about: "The requested IP is LOCKED" and some links to federal law of Russia and the blacklist. After less than a minute or about, the page can be refreshed and online again. Or can be viewed with VPN. The ban periods i catched myself: 2018-02-08-13-58-25 2018-02-09-00-15-11 2018-02-09-00-23-42 2018-02-09-15-53-21 2018-02-09-15-54-01 2018-02-10-10-48-23 I asked my internet provider administrator and he answered me the next: "As far as we can see, the address of your site is resolved in Addresses: 13.33.99…
Last reply by O9C4, -
- 1 follower
- 0 replies
- 221 views
The instructions for how to create the app for PayPal to use in Nexus is kind of missing/lacking, so do anyone have a proper giude? I am asking because I keep getting into issues even when i think it's done and I do not want to spend time doing trial and error when there should be an easy to follow guide somewhere?
Last reply by Jimi Wikman, -
- 1 follower
- 3 replies
- 276 views
How do I re-count the topics for my stats on the forum? I was exploring with RSS imports to a forum and there was some duplication so I deleted them all for the time being. The topic count went back down but the post count is still way off. Which task re-counts this number?
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 263 views
So I am tying to add an html page a friend sent me that had a CSS and JS I create a page pasted In the html created a css and js and pasted the content in these respectively back on the page I tick the check box to include the includes and inserted the recommended references that it told me to. however the page just is nearly blank nothing displays. {template="includeCSS" app="core" group="global" location="global" params=""} {template="includeJS" app="core" group="global" location="global" params=""} what do you have to do for the href in for the js or css? my site is https so referencing his sites http probably will not work?
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 207 views
In the Downloads app someone posted a file which auto posts to one forum. I decided to have this category post to different forum. Two posts made it to the first forum and one to the other forum. I cannot move the first two auto generated posts to the new location. The forum is greyed out when I try to move them.
Last reply by Ocean West, -
- 1 follower
- 5 replies
- 344 views
I'm starting a new forum and wanted to get the general consensus on what is best forum.domain.com or domain.com/forum? Posting this after reading: https://moz.com/blog/subdomains-vs-subfolders-rel-canonical-vs-301-how-to-structure-links-optimally-for-seo-whiteboard-friday
Last reply by Cemmos, -
- 0 replies
- 266 views
Hey all! I'm looking to create a custom php block that pulls data from an internal database and outputs it in a table format. I've read the guide here, and with some adjustments have managed to get it to pull data from the correct database, and to select the columns that I want. What I can't figure out is how get it to output a table of three columns or more. Is there a code snippet I can look at that does this? Much love if you can guide me through how to include/exclude columns. Bonus question: If I were to select a column that contained only number fields, is there a way to get it to sum those fields into a single value and output the result?
Last reply by Mousie, -
- 2 followers
- 2 replies
- 296 views
Hi all My MySQl drive died yesterday - quickly replaced and the backup restored. However - I am now getting an error every minute from /public_html/interface/task.php all c7ad8f0793eecb3470b it is a plain text email, saying connection to the database has failed. But that could be a red herring as the site appears to be running. Essentially it looked like the task.php file is not running correctly. I've turned off cron for now, but if anyone has any thoughts that would be appreciated. I appreciate that this site is still on the old software and that is no longer supported by IPS.
Last reply by .Ian, -
- 2 replies
- 248 views
This is probably this simple I have totally missed it. How do I assign a single member as a moderator to a forum without creating a new group?
Last reply by TDBF, -
- 3 replies
- 266 views
Are there any ways to customize how imported RSS feeds look and what content is included? I thought I recall a few years back being able to customize more than just putting in the URL and choosing where to import it. Any marketplace items out there to make this a bit more appealing?
Last reply by Steph40, -
- 0 replies
- 228 views
I seem to be having trouble with 'Members Signatures', regardless of whether I have turned them off for certain groups, they still show in the forum posts. I have disabled 'Signatures' in 'Group Settings' via the ACP and I have cleared cache, but to no avail. Is there any other reason why members Signatures would still display in the forum?
Last reply by TDBF, -
- 1 follower
- 5 replies
- 268 views
Hi, I'm looking to put an emphasis on user uploaded photos - To create a mini instagram using the theme of my site. Instagram and also fb are so simple in that regard - You simply hit the upload button, select the photo, and boom its posted. But the steps required and interface to upload photos are nowhere near simple. You have all these menus and fields about descriptions, file details, captions, etc etc. A HUGE barrier for getting lots of photos. Anyone else see this challenge? And is there any way to make it more simple with the latest 4.2.7 version? Thanks!
Last reply by JTrollerb123, -
- 4 replies
- 301 views
I am having an issue with implementing the REST API. When we try to implement it, we keep getting banned from the site. We have tried setting up and configuring the REST API but we recieve the attached error screen.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 285 views
Hello all, I have installed the software for a few days, I place a youtube video link in a topic. the video is mega big, I have in the admincp looked of I it can fit. I do not know what the values are for the big ones. I have found where to adjust it. thanks for your help greeting, Michael
Last reply by Joel R, -
- 1 follower
- 7 replies
- 342 views
Topic views number decreased a lot after upgrade to IPS 4 because of ajax-pagination. In IPS 4 when you move through the pages of one topic, its views counter doesn't increase. Yes, there is some logic in such behavior, but in IPS 3, IPS 4 with disabled AJAX pagination and all other forum engines this counter works in the different way. It counts every page view. Some of my users post advertising topics and they really care about the number of topic views. Now they complain that it's "about zero" and it harms their business. But I don't want to switch off AJAX pagination, because it's really useful. I think, topic views counter should not depend on the AJAX pagi…
Last reply by motomac, -
- 3 followers
- 5 replies
- 454 views
Last reply by SeNioR-, -
- 1 follower
- 2 replies
- 378 views
I am moving my IPS 4.7.2 to another server. This error is displayed Forbidden You don't have permission to access /foro/index.php on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Backup the database Copy the files /forum to a new server I restored the database Modified conf_global.php file with new BD values Any help or idea .. ?? Thank you very much..
Last reply by Mercury Forever, -
- 1 follower
- 1 reply
- 249 views
how would you make a block conditional only appear if you were viewing say this link: https://invisioncommunity.com/forums/forum/307-community-led-resources/
Last reply by Adriano Faria,
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