Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 0 replies
- 226 views
Is there a way I can set the watermark that can be added to Gallery uploads to be center both horizontally and vertically, rather than the default of being in the right corner?
Last reply by ahc, -
- 1 follower
- 4 replies
- 338 views
For weeks now (I'd actually say a couple of months), my Cpanel Error log has recorded hundreds of instances from an IP address 46.229.168.*, which tries to access all sorts of weird port numbers on my VPS: 49712, 7906, 39942, 5554, 29068, 12832, 14748....you get the idea. These requests are all done twice per second, so in a given second a different IP (the last part being different) will rapidfire two attempts to access a given port. Then a different iteration of 46.229.168.* will try another port and so forth. I've blocked this IP block from my server so no harm is being done. I emailed the company who previously owned the IP block (SemRush), and they told me it…
Last reply by Mark H, -
- 0 replies
- 219 views
on additional parameter such as url/?tab=comments#comment-21417 not showing ad url showing ad please check - do you guys also having same problem
Last reply by Saurabh Jain, -
- 1 follower
- 0 replies
- 303 views
Sorry if this a silly question or if it has been answered before. I have been searching and haven't found an answer yet. So sorry if this is something I have missed or if it is a very simple thing I am just too noob to find.Is there a way to let club owners lock topic creations within Features? Like in the example below the owner would like to create locked topics within one feature and have some topics open for discussion but avoid members creating topics within that feature. While under other features he would like members to freely be able to create topics as usual.. I thought this would be a very common request, but I have searched and found nothing. If this cou…
Last reply by Magnus Lorvik, -
- 2 followers
- 7 replies
- 481 views
Anyone know how to remove two factor authentication from the Admin CP? I enabled it but find it a real pain (yes yes I know the protection it offers) as I use a different browser on my phone/ipad than I do on my desktop to access the site I dont' know how to remove this - anyone know? checking through the two factor authentication in admin CP it's not showing that it's activated either which is frustrating as there's no on/off options
Last reply by Mark, -
- 2 followers
- 5 replies
- 299 views
Hi guys - I have a block that displays the latest posts of all members I follow. The most recent upgrade seems to have broken that block. Any ideas how to accomplish this again? It's a fairly simple block that displays the latest 5 posts of the members that I follow but doesn't seem to be possible now after upgrade. After the upgrade, my block simply displays the most recent posts of all members (no longer filtering by only Members I Follow). Any ideas? Thanks in advance! Chad
Last reply by DawPi, -
- 1 follower
- 4 replies
- 270 views
Hi, is there any way to limit the number of picked items from showing on the "Our Picks" page? It seems to be set to 24 items which can make the page a bit slow to load when using it as a home page (with photos on each item). I'd prefer to have it display 12 items and then break to the next page.
Last reply by Fosters, -
- 1 reply
- 297 views
I'm testing out Litespeed and have noticed an issue in Pages ACP. When I create a new article and then add the image, the image is a broken link. When I look view image source it is correct, and when I ftp to my site the image is where it is supposed to be, but it just won't display. Any ideas?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 272 views
When I create a new forum using the API, no one (including unrestricted admins), can see it. Even clearing the cache using the support, doesn't make the forum appear. The only 'fix' I found is to click edit forum and save, but that defeats the point of the API, doesn't it? I'm using redis for caching and IPB 4.3.5, if that matters in any way.
Last reply by bfarber, -
- 2 replies
- 289 views
LMS - learning management system - I want a quiz system for my community , there si one quiz system which was available for IPS 3 but did not evolved so far for IPS 4 This is one of the huge limitation of IPS What If I go to install another CMS for quiz say LMS -- how can we integrate such that only users of IPS community can take that quiz... same email id and passwords are used... Regards Saurabh
Last reply by Josiah Wallingford, -
- 1 follower
- 0 replies
- 250 views
I have the site www.ClubDark.dk When people log in from ( https://www.clubdark.dk/index.php?/login/ ) they goes to the frontpage ( https://www.clubdark.dk/ ) But I would like them to go to their profile page ( https://www.clubdark.dk/index.php?/profile/X-XXXXXXXX/ ) How do I do that? Regards Johnni
Last reply by Club Dark, -
- 2 followers
- 2 replies
- 249 views
I have created a database containing records where the content field is a Vimeo URL which I would like to have appear automatically ready to play when the record is displayed. Unfortunately this doesn't seem to work in databases, unless I have configured something wrong. If I paste the URL into the comments field for the record it shows up fine, but not on the main record. Any advice?
Last reply by FZ, -
- 2 followers
- 4 replies
- 311 views
Hi, I have field in pages, which upload the logo (image), however it's only for pro members, for other members it's now showing missing image icon, i am trying to use the if condition but it's not working out as below., can you please help {{if $value }} <img src='{$value}' width='100'/> {{else}} <!-- no --> {{endif}}
Last reply by iJeff, -
- 2 followers
- 10 replies
- 743 views
When IPS4 first came out, I commissioned a dev to write a plugin for me. "Keep a copy because I delete my PMs after a while", he told me. I'm usually pretty good at keeping copies of my plugins but this one appears to have slipped through the net. I'm not sure how because I have a copy on my original site plus another on my second site. I now need it on my new third site and can't track it down anywhere. I can see the relevant files in the plugins directly and copied them to the new site. But there was nothing to see under Plugins in the ACP, presumably because the system uploads info from the XML to say plugin X has been installed and its hooks are located under suc…
Last reply by Dan C, -
- 1 follower
- 8 replies
- 389 views
I've got quite an old forum going back years (2002 ish I think?) It's quite a big site now in terms of posts, threads, images etc If I were to archive much of it what difference would it make to anything? Is it worth NOT archiving? What does archiving actually do/affect? Would it affect SEO or the number of pages indexed by search engines?
Last reply by Sheffielder, -
- 1 reply
- 282 views
I wonder, is it possible to make this url to a "short url" ?
Last reply by Warzone, -
- 4 replies
- 541 views
It's demanded on my homepage www.ClubDark.dk that my members login/registers before they can see anything Where can I design that page so it doesnt look that boring
Last reply by Club Dark, -
- 2 followers
- 10 replies
- 700 views
I’ve never used a local server app before and thought I’d try it. I installed MAMP Pro 5 yesterday on my Mac as I have other sites I’d also like to use it with. I can’t figure out how to use it... I’ve looked at MAMP’s documentation, but it seems mostly aimed at creating new sites and using it with Wordpress, and I don’t find it that explanatory. Could some kind person please tell me, step-by-baby-step, in idiot-proof language, how to import an existing forum (with its database, obviously) into MAMP Pro? And what parts of the conf_global.php file to edit? Mine’s very long, and has what looks like relics from old IPB versions as it makes reference to IPB 1.3…
Last reply by rhyker2u, -
- 0 replies
- 205 views
Hey, Upon viewing system logs in the ACP, the following entry appears to be made every time the forum is loaded by either a member or guest (or at least a significant proportion of times.) The backtrace is: #0 /var/www/xxx/forums/system/Dispatcher/Front.php(538): IPS\_Widget::load(Object(IPS\core\Application), 'announcements', 'announcements', Array, NULL, 'horizontal') #1 /var/www/xxx/forums/system/Dispatcher/Dispatcher.php(148): IPS\Dispatcher\_Front->finish() #2 /var/www/xxx/forums/index.php(13): IPS\_Dispatcher->run() #3 {main} The forum is running v4.3.5 (latest) and has no additional plugins. This issue was also present i…
Last reply by RobSto, -
- 2 replies
- 379 views
Is it possible to add premade tags to forum posts? Like if i'm posting in Food, a topic get automatic Food tag? ? Thanks
Last reply by Warzone, -
- 1 reply
- 211 views
On registration, is it possible to ask the user qualifying questions and notify the admin with the answers for review? In other words, I want them to enter the required information - username, password, email, and security question.. but I also want to ask them why they want to join. Thanks!
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 303 views
Is the bulk e-mail template supposed to be responsive? My sites doesn't seem to have a responsive e-mail template, unless it's just Outlook/Hotmail.
Last reply by Joey_M, -
- 2 replies
- 349 views
Hello i have 4.3.5 ipb version and on older version i had the button Source that i can put any code or something inside of description or something.. now the Source button missing.. is possible somehow to put it or maybe enable something to make it work only for administrators?
Last reply by valantislevas, -
- 1 follower
- 4 replies
- 358 views
I have just made www.ClubDark.dk And I cant register from my iPad or iPhone 6. It's like the button saying "create my account" aint working. Any1 can help me`?
Last reply by Club Dark, -
- 1 follower
- 2 replies
- 291 views
I have a vBulletin 4 forum and a Wordpress site that I would like to combine into a single Invision Community. They both are on their own domains. I know you can convert vB4 to Invision but not sure about Wordpress. And if you can import both into a single community. I have an Invision license for Forums, Pages and Gallery. I can't seem to find any info about conversion/import in the help guides. https://invisioncommunity.com/4guides/welcome/invision-community-r7/ Is this possible?
Last reply by NordWulf,