Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
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- 0 replies
- 253 views
Two days ago my Facebook account was disabled with this account I created the facebook quick start API I have created a new one and all my current users ask them for a password that does not exist
Last reply by FullExtremoVIP, -
- 1 follower
- 1 reply
- 219 views
Can i delete that 4.2? That IPS Default is "the default"?
Last reply by TAMAN, -
- 2 followers
- 4 replies
- 339 views
Dear, Last year i changed my site from http to https. It looks like my sitemap does not know that. When i check the file: https://www.duken.nl/forums/sitemap.xml It shows links without https . The http links does not work in the xml file. What can i do about this? Thank you, <sitemapindex xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"> <sitemap> <loc> http://www.duken.nl/forums/index.php?app=ipseo&module=sitemap&sitemap=sitemap_forums.xml.gz </loc> <lastmod> 2016-01-31T05:48:06+00:00 </lastmod> </sitemap> …
Last reply by bfarber, -
- 0 replies
- 192 views
Hi, is there any option to show unread content counter (for example in header link to unread stream)?
Last reply by DamonT, -
- 1 follower
- 9 replies
- 403 views
Hi All, I am currently on IPB 4.3.3 Should I upgrade to IPB 4.3.5 ? Anyone done the upgrade and faced any problems during upgrade ? or is it straight-forward ? My only doubt is that IPB 4.3.5 was released just 3 days back (8th August) and so should I wait till any upgrade problems reported ?
Last reply by dragonfly411, -
- 1 follower
- 3 replies
- 360 views
Hey, so I have run into an issue overall, maybe I have a wrong idea in mind but, just want to confirm that I'm not missing anything. Generally my result is this: I have a club that is closed, one club member is able to invite further members The club members have a privileg in another application with another database I use OAuth to authorize the user and gain the member id and some other data like groups I save the whole data, where the other application has access on to gain the user information and prefereable if they are in the club Now my issue is, I want to have also the information if a player is in the club. So here are my ques…
Last reply by GriefCode, -
- 3 followers
- 9 replies
- 339 views
I want to show some content only on the home page of the website, is there a way to do it in the templates? Thanks
Last reply by Gil Ronen, -
- 3 replies
- 279 views
Hi, I am not sure what the situation here is but I feel VERY lost in setting this forum up for the first time. My biggest issue right now is I know where to go to access my forum, but then how do i login / manage it? There is no backend portal or even trying to login with my Existing (this) Invision C account it says my user name and password is wrong! So then I say ok forgot password and it NEVER sends me an email, so is there even any Email ID validation happening to see if that email is even a registered user? I submitted a support request on Sunday and its now Wednesday and no one has responded... What do i do now? how to do i login? …
Last reply by Rhett, -
- 4 followers
- 7 replies
- 554 views
I need to be able to link to the profile edit. We would like to use it registration page for the product. So if the member disabled the profile completion then its no longer comes back. Now I would like to add a tab at the top "Register your product". I need to be able to bring the member back to edit his/her profile page again. Like I demo'ed the idea and the dismissed the profile completion now I can't get it to start back up.
Last reply by Mopar1973Man, -
- 1 follower
- 2 replies
- 242 views
This is a strange one... Everything looks fine when the default language English (USA) is used but I wanted to give the option to have dates displayed in the international style (DD-MM-YYYY), so I created a new language and gave it the English (United Kingdom) localisation. Before I'd made any translations, I noticed that some words were missing from the interface when the new language was used. Specifically "and" and "or" but only in certain places. Here's an example: I haven't made any template edits that affect the pages involved, so what's going on? I'm stumped. Curiously, I can't even find the affected strings in the language file, so where are they? ?
Last reply by cfish, -
- 1 follower
- 4 replies
- 394 views
Hello, i have a problem with emoji. I don't know how to explain this but look:
Last reply by bfarber, -
- 1 follower
- 5 replies
- 294 views
Hello IPB users. I'm having a permission problem with my forums. I am an admin, in the Admin group (the default one). The admin group is additionally listed as an unrestricted moderator. In short, I have access to all of the boards member features, moderative features, and administrative features. Yet, I cannot view the results of a poll. I had to close a poll as it had expired and the results were already announced in a post, but after closing I was greeted with the message: "You do not have permission to vote in this poll, or see the poll results." I've been over group settings several times and I've even completely rebuilt another moderator group (a…
Last reply by bfarber, -
- 0 replies
- 206 views
Not sure why, but the Rank Titles are not showing in the ACP just a blank, nor can they be searched and did enter a title for each one during the setup. Everything else is showing; am I missing something? ❓
Last reply by Davyc, -
- 1 follower
- 2 replies
- 417 views
I need a live chat room back on my forum after the old chat room facility was ended Has anyone got a reliable, fun and exciting live chat room facility on their forums?
Last reply by jojobean, -
- 1 follower
- 2 replies
- 382 views
Syntax highlighting in IPS has really improved since I last looked at it a few years ago. However, the language I need is not included by default. I need syntax highlighting for LISP and I can see that this is supported in highlight.js, which I believe the Code Snippet plugin uses by default. So my question is, how do I include LISP on the list of available options in my editor?
Last reply by cfish, -
- 2 followers
- 6 replies
- 322 views
THIS is almost a joke. We've been trying to upgrade our dozens of sites to 4.3x and almost everyone fails - error after error - different servers - 4.3.4 itself couldn't upgrade (bug) and you can't use 4.3.3 or anything lower to do it, which did upgrade OK. Amazingly enough, we can easily upgrade our 3.4.9 sites to VBulletin? How is this even possible that we can convert an IPB site to VB error free and we can't even upgrade a site from IPB to IPB? ? ? This is like me having to take a Camaro, Corvette or Challenger to a Ford dealer for engineering support. This has been one momentous pain. . .
Last reply by Faqole, -
- 1 reply
- 259 views
I can't seem to figure out how to select and move a few posts from one topic to another topic. When I try to select posts and go to MODERATE and MOVE, it moves the entire thread, not the selected posts. I just want to move a few posts to a more appropriate thread.
Last reply by Adriano Faria, -
- 2 replies
- 253 views
Hello Is there any way that I can insert Spotify Embed. And in that case, how? Regards Johnni
Last reply by Club Dark, -
- 5 replies
- 1k views
Hello I have ran google Adsense on my forum for years, but lately it is blocking pages due to certain content that is against its policy for example a knife related subject, etc. I have my Adsense banners setup in IPB to show in the forum header, footer, etc Question being how do I prevent certain forum sections and my classifieds section from showing Adsense code ? Thanks
Last reply by THL, -
- 0 replies
- 219 views
If you wanted to put two or three embeds beside each other in the editor, is that possible? Either say from the Store, or from YouTube? Thanks JM
Last reply by socceronly, -
- 1 follower
- 0 replies
- 187 views
Hello, The calendar application on my install is locked down to signed in Members-only, since our Forum is a paid member benefit provided by our organization. However, I would like to make the calendar publicly available--at least enough that anyone can subscribe to the ICS file. My problem is that when I make the app visible to guests, they can also see all the widgets with information like who is online. Since those widgets contain information on member names and topics, I can't let them be visible to guests. Is there any way to configure the Calendar application so that it is visible to signed-in Members with all widgets, but only visible to Guests …
Last reply by John T Davis, -
- 2 replies
- 201 views
Is there any way to remove certain fields like the address, but keep their name during checkout? The name is required for virtual products, but not the address. Can't find any way to disable address.
Last reply by OctoDev, -
- 2 replies
- 281 views
Hello, I have memcached and redis installed on my server, but for some reason IPB don't detect it. Maybe I have to edit some conf file of IPB ??? How can I test if the php extension of these caching methods are installed ? Just to be 110% sure ? Is there a commmand ? Any help would be appreciated.
Last reply by bfarber, -
- 17 replies
- 474 views
Is it possible from front end as moderator/admins to add Reputation points to a member. And in that case, how?
Last reply by Club Dark, -
- 1 reply
- 199 views
For a while now I'm getting an odd Pop3 error in my Systems Logs but not really sure it affects anything. Email seems to works fine, so I wonder if anyone knows what this means, it happens every 10 minutes and it's been going for months. The urls where the error occurs vary.
Last reply by PPlanet,