Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 replies
- 400 views
Hi, does anyone know if it is possible to connect multiple communities to one. For example if I used one as a hub for 6 other sites, is it possible if they logged in to the hub using their account details? cheers
Last reply by loccom, -
- 2 followers
- 2 replies
- 680 views
Hello, How would I go about using template logic to get the value data from a specific custom profile field? {{foreach $members as $member}} <li class='ipsPhotoPanel ipsPhotoPanel_tiny cAnnouncement'> {template="userPhoto" group="global" app="core" params="$member, 'tiny'"} <div> <h4 class='ipsType_large ipsType_reset'>{$member->link()|raw} </h4> {$member->groupName|raw} <ul class='cAuthorPane_info'> {template="customFieldsDisplay" group="global" app="core" params="$member"} </ul> <span class='ipsType_light ipsType_small'>{lang="widget_member_joined_date" htm…
Last reply by POPa911, -
- 1 follower
- 2 replies
- 361 views
I've recently put in place Subscriptions for the first time but after a free months trial nobody is receiving any kind of PM or email to say that their trial is up and any message to them on how to pay to keep the subscription going?
Last reply by Sheffielder, -
- 1 follower
- 1 reply
- 308 views
Hello everyone, I was wondering whether it's possible to limit access to the forums to GUEST users and even the registered user group based on the number of posts read. Is this possible? I want guests to "view the site" but once they have read let's say a number of of posts (1 to 5), they will be prompted to register the forum. Is this possible? If so, where is that option? Is there any plugin that can help in this matter? I want guests to be able to read maybe a couple of posts and then prompt them to register. Thanks a lot Have a nice weekend
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 283 views
Hello everyone, Can the forum be set up so that search engines can crawl for search content but at the same time prevent guest user group to read the content? I mean, can the search engines crawl for content to help in the search engine optimization but at the same time set IPS up to prevent uses from reading content if unregistered? Thanks so much
Last reply by Nathan Explosion, -
- 2 followers
- 14 replies
- 505 views
I've sent 110,000 emails over the last few days and Amazon have shut me down. I sent 100-150 a day normally, so what has this happened? Absolute joke this is and shouldn't be happening.
Last reply by CoffeeCake, -
- 4 replies
- 1.1k views
Hi, I am closing my IPB forum which is not used anymore. However, I would like to keep the existing members database which is used for another section of my website, without asking them to change their password. I'd consequently like to use the same password algorythm as in IPB on my own authentication system, just by keeping name, email, members_pass_hash, members_pass_salt from the database. My question is : do you know how are the passwords managed in IPB ? Any help would be appreciated. Edit As from the public function updatePassword(), it looks like the pass_hash is : $new_pass = md5( md5( $member['members_pass_salt'] ) . $ne…
Last reply by Martin A., -
- 3 followers
- 14 replies
- 1.1k views
Hey fam, I have been getting messages from multiple users saying the "Reactions" on posts aren't functioning properly for them. Some also can't see embeds ¯\_(ツ)_/¯ They are on Android. Another user sees the reactions like this: It's happening on the default theme, too. No idea what to do. Any ideas?
Last reply by Morrigan, -
- 1 follower
- 5 replies
- 309 views
Has anyone able to fix the issue of multiple items (products) check out throwing an address error? This is the error we are getting when any user check out more than 1 quantity. We are using Paypal and its not limited with amount as I have inflated one of the product cost by 10X and still successfully able to check out and reach till PayPal payment page. But with 2 or more quantities we are facing this address invalid issue. Appreciate any help or advise, please. Thanks in advance.
Last reply by Morrigan, -
- 1 follower
- 0 replies
- 262 views
I am using select field type in Pages to store in the database integers from 0 to 5 as a rating system. How do I get this values in the template. I am trying something like this: {{if $record->$field_165 == 0}} {$estrela_0|raw} {{elseif $record->$field_165 == 1}} {$estrela_1|raw} {{elseif $record->$field_165 == 2}} {$estrela_2|raw} {{elseif $record->$field_165 == 3}} {$estrela_3|raw} {{elseif $record->$field_165 == 4}} {$estrela_4|raw} {{elseif $record->$field_165 == 5}} {$estrela_5|raw} {{endif}} What I need is the content stored on the database for the field_165.
Last reply by sobrenome, -
- 1 follower
- 5 replies
- 540 views
I am running this database query: {{$select = \IPS\Db::i()->select( 'cms_custom_database_12.field_142 as preco, cms_custom_database_12.field_154 as link, cms_custom_database_12.record_updated as atualizado, cms_custom_database_13.field_143 as loja, cms_custom_database_13.record_image_thumb as logo, cms_custom_database_13.field_160 as cupom, cms_custom_database_13.field_161 as cupom_valor, cms_custom_database_13.primary_id_field as loja_ID', 'cms_custom_database_12', array( array( 'field_156=?', $row->primary_id_field ), array( 'field_141=?', 1 ) ), 'cms_custom_database_12.field_142 ASC')->join( 'cms_custom_database_13', 'cms_custom_database_13.primary_id_fiel…
Last reply by sobrenome, -
- 1 follower
- 2 replies
- 341 views
I'm trying to do away with .htaccess for the main page stuff. I would like to get the redirect command moved over there. It seem every time I try the rewrite command isn't correct and not allowed. I'm sure someone here could advise on how to convert that over?
Last reply by Mopar1973Man, -
- 2 replies
- 370 views
Hi everyone, when I access the statistics area in the backend, the first overview page never shows any info, just keeps endlessly loading (sometimes, I don't even get the checkboxes at the top): All the statistic on the further sub-pages (Registrations, Devices, etc) work just fine. What might be the reason for this?
Last reply by AndreasW2000, -
- 5 replies
- 460 views
Not even one week online and already getting spam via the contact form even though I included the captcha plugin. Any tips from the community? Also, the default contact form contains the full editor, with embedding of pictures from external platforms, embedding of links, all formatting. Where can I edit this - an external contact form need to have top security and if the anti-spam measures don't work, then at least if should be bare text only. Where can I define the details of the contact form editor?
Last reply by AndreasW2000, -
- 1 follower
- 2 replies
- 404 views
Can anyone assist in the html I need to do this? I would like to create an editor button that when clicked would place a highlighted image with text to the side of existing text like the image with the text underneath it in this screenshot: I have created a button to set an image to the right: <span style="float: right; margin-left: 8px; clear: both;">{content}</span> But I have no idea how to make the text to be the same width of the image as in the above screen shot. Any help is greatly appreciated...thanks
Last reply by ibaker, -
- 1 follower
- 6 replies
- 509 views
I've not upgraded yet, but want to report a possible bug in Pages 4.4.10. If you have an article with two pages of comments, and you land directly on page two with a link like this: https://www.celiac.com/articles.html/study-shows-worrisome-gut-changes-in-seemingly-healthy-gluten-free-celiac-patients-r5315/?&page=2#comments or like this: https://www.celiac.com/articles.html/study-shows-worrisome-gut-changes-in-seemingly-healthy-gluten-free-celiac-patients-r5315/page/2/ using the pagination page 1 button, or the previous of first page buttons do not refresh the visible comments to the page 1 comments. This same issue does not affect pages when…
Last reply by sadams101, -
- 2 replies
- 602 views
There is no remove option anymore on 4.5?
Last reply by DawPi, -
- 1 follower
- 3 replies
- 432 views
Hello everyone, We use hosted IPS cloud solution. I'd like for my background to be a separate setting from page background color, but they are set in the same setting in the cp admin theme editor. Would someone be willing to provide me css code to make all page backgrounds (but not the entire background) white? See site below: https://www.varanormal.com Want page background to be white (just like this post here!) but the area outside of the page to be a light gray (just like we see it here, and just like it is set in posts) Thanks in advance!! Keith
Last reply by OctoDev, -
- 7 replies
- 1.1k views
I'm kinda struggling to understand exactly how primary and secondary user groups work permissions/settings wise. Are permission/settings are cumulative (stack)? For instance (just an academic example), Our default group CANNOT use the PM system. We have group [A] where members can send 10 PMs a day. Then we have group [B] were users can send 20 PMs a day. If I want a user to be able to send 10 or 20 PMs a day, can I keep them in the default group and just add them to groups [A] or [B] as necessary or do I have to switch their primary group? The thing is, we're having trouble with highlighted posts - I can't seem to get them to work unless the user is in a pri…
Last reply by Pavel Chernitsky, -
- 1 follower
- 2 replies
- 285 views
I am customising the category row template and I would like to present the last post along with the record_image, not only title and date. How to get the last post record image on database category row template?
Last reply by sobrenome, -
- 1 follower
- 1 reply
- 342 views
Hello, Is there a shortcut for opening the link dialog in the editor? In the accessibility documentation for CKEditor it says Ctrl+L, but that doesn't do anything here.
Last reply by Martin A., -
- 3 replies
- 431 views
I noticed in the new IPB (it's been awhile) that the Online User was removed, anyway to return it?
Last reply by Nathan Explosion, -
Hi there I have been getting a lot of new accounts that have fake members spamming legit members inbox with advertising. is there a way to stop this? I have used the word filter to moderate the content words they are advertising for but the word filter doesn't seem to work in the Inbox. is there another way to Auto moderate in the Inbox for members? any help is appreciated Nym
Last reply by Nym, -
- 1 reply
- 662 views
I just moved everything over from Apache2 to NGINX and everything seems to work except I cannot log into the Admin section. I get the following error when I try to access https://www.mysite.com/admin/: Sorry, there is a problem The page you requested does not exist Error code: 1S160/2 I do see the 404 in the access logs. If I type in https://www.mysite.com/admin/index.php it redirects me to https://www.mysite.com/login/?error=&ref= gives me a login page. When I login in, it redirects me to the homepage of the forum. Returning to https://www.mysite.com/admin/index.php redirects me to the login page again. I've tried this on several different br…
Last reply by thefarang, -
- 2 followers
- 3 replies
- 492 views
My members are trying to pay for their subcriptions on recurring payments by card but it's taking them through to Paypal that gives them no option to do this. Is there a way?
Last reply by CoffeeCake,