Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 5 replies
- 485 views
Was tracking down an error caused by upgrading to 4.4.2 and it would have been useful to comment out some template code, but I don't know how. https://invisioncommunity.com/4guides/themes-and-customizations/template-syntax/ doesn't mention comments Would anyone like to clue me in? Niallc
Last reply by mcsg, -
- 1 follower
- 5 replies
- 616 views
Anyone here successfully configured Google Workspace (GMAIL) SMTP with IPS? I've signed up for it, currently on the 14 day free trial, I've entered my info in the SMTP field on IPS, but I keep getting an error. I entered my full email and password from Google Workspace as my username and password, as suggested, but it's still not working. Can anyone provide any help? Thank you.
Last reply by SC36DC, -
- 1 follower
- 7 replies
- 488 views
I am trying to retrieve json API data from YouTube using this code: {{$key = 'xxxxxxxxxxxxx';}} {{$base_url = 'https://www.googleapis.com/youtube/v3/search';}} {{$channel_id = $record->customFieldDisplayByKey('youtube_channel_id');}} {{$max_results = 3;}} {{$api_url = \IPS\Http\Url::external( $base_url )->setQueryString( array( 'order' => 'date', 'part' => 'snippet', 'channelId' => $channel_id, 'maxResult' => $max_results, 'key' => $key ) );}} {{$videos = $api_url->request()->get()->decodeJson();}} But the string $videos is empty. Could not use this code: // Create a URL object $url = \IPS\Http\Url::external( "http://someurl.c…
Last reply by bfarber, -
- 0 replies
- 306 views
Hi everyone. Hope you're staying safe during the pandemic. I was wondering about the following: Limiting the amount of times a post can be reported. If a member goes to report a post that someone else reported, maybe they can see an "Already Reported" message. If a post was reported and warned, the member can see that a warning was issued. Are there any plugins that can do this or maybe a code tweak I can do on my own that would allow this to happen? Thanks.
Last reply by OhSoRy, -
- 2 followers
- 3 replies
- 960 views
This is my code on a Page template: {{$videos = $record->customFieldDisplayByKey('youtube_json');}} {{$videos = json_decode($videos, true);}} {{print_r($videos);}} I have tested the content of the field and it is a valid json format. But when I decode it to use it as a php array, it is empty.
Last reply by sobrenome, -
- 7 replies
- 376 views
Been really anxious to set this widget up for our community to have it cycle recent news from our magazine. So I set it up in a closed forum, and before setting it upon the homepage I decided to see how it looks on mobile. Welp... the carousel isn't carouseling 😄 desktop works fine, But when zooming in to force it to use the mobile interface, it breaks again and doesn't return to function when zooming out late. Got a screen rec to show the problem. *Also, how do I make mobile screen recordings NOT take up six miles of vertical space in forum messages? Desktop: Desktop.mp4 Mobile: Screen_Recording_20200914-145648_Chrome.mp4
Last reply by Pavel Chernitsky, -
- 4 replies
- 992 views
Hello everyone! I recently changed domain to my community. Everything is fine so far besides that the Admin panel layout is half broken. What is happening is that the templates, keeps searching the "font awesome" packs from the old domain. Is there a way to reset the admin panel layout?
Last reply by Morrigan, -
- 1 follower
- 2 replies
- 424 views
Can someone tell me where the resource images are stored on the server (which folder)? Strange thing happened last night, about 15 of my "custom" images disappeared from my theme. In the theme manage resources the image code was still there but the images were gone and a blank/missing image was in their place? I had to delete those missing images from the resources and upload new ones to the custom folder. Thanks for any help or why this would have happened? EDIT: found the folder - uploads/set_resources (but still a mystery as to why they disappeared?) I did run the "Something is not working correctly" in the ACP yesterday could that have deleted the images?
Last reply by Genestoy, -
- 12 replies
- 1.2k views
Hi everyone. I have a member who can't seem to login. I know, this is going to be tough to troubleshoot from my end. They say they keep on getting a wrong username/password error. I've reset their password and logged in myself perfectly. I asked them to login with their email and username to see if it helped, still no good. I thought perhaps there was some cached data holding onto an old login session so had them perform a hard reset, still no good. I have Facebook logins enabled which they tried and still no good. Besides throwing their computer out the window does anyone have any suggestions to what we can try next? Thanks :)
Last reply by AnonymousDev, -
- 2 followers
- 4 replies
- 317 views
Hey there, I have users saying the emotes section (the emojis) is showing crazy broken. It's so weird because I can't see this error. It displays perfectly fine for me, but it's happening to multiple people. Any idea what this could possible be causing this? BTW it happens in the default theme as well. Any help would be appreciated!
Last reply by Morrigan, -
- 1 reply
- 353 views
I'm not really sure where this question belongs to be honest, so this may well be the wrong forum. However, I'm interested in adding custom emoticons to my IPS board. Problem is, I don't have the graphical skills to create them myself and I'm not sure where to look for them (the x2 size thing really confuses me). Does anyone know where I can find a list or pack of emotions that are compatible with IPS anywhere? Thanks!
Last reply by Morrigan, -
- 5 followers
- 17 replies
- 876 views
Hi, In the context of the GDPR, I am wondering wether there is a way to anonymize all the content refering to un unsbscribed user. In my forum, everybody uses its real name, not a pseudo. I know that the content a user has posted can by anonymized while deleting it in the Admin CP, but the user can also request his name to be deleted everywhere it appears. Is there a way replace the name of that user in every post (quotation, @user, etc...) ?
Last reply by jesuralem, -
- 5 replies
- 528 views
How to change the title of the 'Forums' application so that upon display (it is not System default), it generates the desired text? Template edit?
Last reply by My Sharona, -
- 2 replies
- 304 views
Hi there, Is there a way to externally embed blocks without spending $100 more to get the pages function? This is what I'm referring to:
Last reply by Michael Pedrotti, -
- 1 follower
- 5 replies
- 928 views
since the move to 4.1.x it seems that ACP has a more restrictive timeout of roughly 30min id like to be able to control the timeout settings through ACP settings in the future, for the time being; where can i modify currently imposed ACP timeout settings?
Last reply by bfarber, -
- 0 replies
- 334 views
I migrated subscriptions to the new Subscription Plans, but now I do not have the option to "show on registration form" like I did with existing subscription product. I see an option "If enabled, users will only be able to register if they purchase a Subscription" but I would rather give new members the option of upgrading to a paid subscription as opposed for forcing them 🙂 Can someone tell me where this option has moved too ?
Last reply by VR6Pete, -
- 3 replies
- 657 views
After running forums for 15 years, I don't think I have used a software where its this difficult to get an overview of who is in a group. Any insight would be great! Thanks.
Last reply by VR6Pete, -
- 1 reply
- 501 views
Hello I need help in order to modify this plugin : I need advertisments placed inside the plugin to be displaied on mobile theme as well (desktop and mobile as well). Please PM if you can help me with matter.
Last reply by newbie LAC, -
- 1 follower
- 6 replies
- 519 views
On our site, when logged in, the account bar (notifications, PMs, Account Name) appears at the top of the page. However, when a user purchases a product, the CHECKOUT page does not show the Account bar any longer. Same if we're showing an internal page like /privacy or /terms, the Account bar doesn't show. I checked this site (invisioncommunity.com) and find when I purchase a product, the checkout page DOES show the account bar. Is there a theme setting or system setting that manages showing the account bar when in these pages? Thanks
Last reply by mcsg, -
- 7 replies
- 1.5k views
Hi, We moved to Google Workspace a couple of days ago after having self hosted emails on a previous setup via WHM/cPanel, but it's been a right nightmare since. Have - Set up SMTP relay settings and followed Googles documentation (sending emails are not a problem via IPB, it's just a quota issue) - Set up SFP and DKIM in case that would help - Cancelled the trial period as it was suggested as an option to increase limits - Pre-payed for a month (3 licenses) as that also was suggested as an option to increase trial limits We're not sending out any type of bulk mail. The only mails being sent out are user registration, password reset, digest, etc. Wh…
Last reply by CoffeeCake, -
- 1 follower
- 7 replies
- 413 views
I searched but could not find the answer - How to turn off the member tags in posts? Thanks
Last reply by Genestoy, -
- 2 followers
- 5 replies
- 1.5k views
What is this table used for? It's wiping out one of my sites at 4+GB.
Last reply by maddog107_merged, -
- 2 replies
- 290 views
Hello, I was trying to convert all wordpress articles and pages, to invision community pages; so, i get past almost everything but it stops and give a 500 error when it is about to finish. And even if I have every post of wordpress in a db of pages, it isn't completely working (for example, the redirect doesn't work) and the conversion is still there. If you any solution, please help me. Thanks on advance.
Last reply by Cinquezerocinque, -
- 2 followers
- 4 replies
- 368 views
Hi, My subscribers want to set up recurring payments for Paypal to subscribe to my site as they don't want the hassle of renewing every month etc Is there a way to do this?
Last reply by Sheffielder, -
- 1 follower
- 2 replies
- 405 views
In my DOWNLOADS section, I have a parent category of WALLPAPERS set. I have 2 subcategories under WALLPAPERS, which are 'Desktop' and 'Mobile'. The issue I am having. On the front end, on the sidebar in the 'Categories' box, you see the parent category of 'Wallpapers' with the content count of '21'. Underneath 'Desktop' shows '11' and 'Mobile' shows '10'. If I click on the word 'Wallpapers', nothing shows. From the way hierarchy works usually, this would show me ALL the "Wallpapers", regardless of subcategories. When I click on the parent category "Wallpapers", it says "No files in this category yet - Submit the first file". Could anyone tell me if I am missing some…
Last reply by SC36DC,