Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 4 replies
- 2.2k views
Hello all, This is what happened: 1. I initiated the upgrade of my Community from IPS v4.4.10 to the latest version of IPS 4.5.4.2 2. During the upgrade process, I received the warning that my PHP 7.2.x was deprecated and I would need to upgrade to 7.3.x+ 3. I continued with the upgrade process and everything went well. 4. Website was upgraded to IPS 4.5.4.2 while still running PHP 7.2.x and everything was working well. 5. I upgraded PHP to 7.3 on my server and applied it to my site. 6. Now when I try to access my website, I get the following error: HTTP Error 500 The only way I can get my website to work again is by revertin…
Last reply by LDDG, -
- 2 replies
- 354 views
Hey guys, On my site I have premium subscriptions that members can purchase. I am looking to introduce a "midway" upgrade fee so that users who have already purchased Premium Gold, for a nominal fee can upgrade to the Premium Platinum status. I thought this would be easy just by adding a new "Gold to Premium Upgrade" subscription. However the issue I have is that I cannot see a way to lockdown the purchase of the proposed new subscription so that it will only work for those who have already purchased Premium Gold. Otherwise, if I add this as a standard subscription, everyone will "Cheat" and just pay the nominal upgrade fee to get to Premium Platinum as opposed…
Last reply by panzerscope, -
- 2 replies
- 707 views
As the title implies, posts in clubs won't add up to the counter in the general forum statistics block from Block Manager. Any way to do this?
Last reply by PokemonMillennium, -
- 1 follower
- 0 replies
- 319 views
Hi everybody, I created a theme with a big logo. i want position the userbar top on page on fullsize and centred. Please can help me someone with the css?
Last reply by Maggan22, -
- 18 replies
- 832 views
Hi everyone, multiple members of our community have been reporting their Online Status to change from Anonymous to Visible on its own and we really can't figure out why. Do you have any ideas? Thanks
Last reply by PokemonMillennium, -
- 6 replies
- 395 views
We're getting ready for a big product launch and I do have partners willing to give the referrals system a try. When I view the referrals page in my account, does a "referral" include people who created an account but have not bought anything yet? How exactly are referrals tracked? If a new user clicks a referral link and visits the site for the first time, leaves, and comes back later without the referral link, does a cookie remember them and count their account as a referral when do finally finally create an account? Or must they sign up right away? Will ad blockers or privacy-enhanced browsers like Brave bypass this system? I am not expecting 100% tra…
Last reply by Interferon, -
- 4 replies
- 429 views
Currently I am creating fields for database. When I create field every each one is created below previous Like: Field Field Field Field etc... But I need two fields next to each other, like (both Editor type): Field Field Field (Editor type) Field (Editor type) Is it possible?
Last reply by Axel Wers, -
- 1 follower
- 7 replies
- 701 views
So, just gone through the most recent security update (v4.5.4.1) and all quotes are displaying without the html being parsed (as attached). If I edit the post, it displays correctly during the edit, but reverts to the html output on save. Any ideas? Chris
Last reply by Boeie, -
- 1 follower
- 3 replies
- 548 views
Last week we shifted to new cpanel server and were unable to post or edit any topic. Support helped us to identify that we need to switch off mod_security to post again. Wondering to know what is the actual requirement of IPS than switching off mod_security completely. Appreciate if someone knows the right config to add/edit in mod security so we can switch it on safely please? Thanks in advance.
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 1.3k views
When i "sign in with email" and "sign out" on this board it keeps me logged in, thus preventing me from signing into other accounts. Have use two different browsers or clear cache to fix. This is the only site on interweb that does this sooo...
Last reply by CoffeeCake, -
- 2 replies
- 1.3k views
I see Questions in standard forum only. Is there a way to create a forum of type Questions in clubs?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 284 views
Is possible just assign a language for a group member, then another language for another group mebmers. Then each group only can see or use the language assigned. Group member of Spanish will don´t need to know or see the website is available for english language users, group member of enlish don´t need to know or see the website is available for spanish language users. If a group member is assigned with 2 languages, then they can see the language toggle option.
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 615 views
Last week we migrated to new server from Cent OS 6 to7 along with PHP7.4 and Maria DB. We did all test and everything was working fine for 5-6 days. Last night we tweak MySQL tuneup to optimize and today morning 1 user complain that she cannot post. Then second and then third and so one. Few complaining about cant post new topics, others complaining cant edit topic. I can post new topic but cannot edit as an admin even. Please help. Thanks in advance.
Last reply by Gauravk, -
- 1 follower
- 4 replies
- 455 views
Hi folks, our upgrade to 4.5 went smooth after several tests, unfortunately our production install shows a single error message in our system log: Error (1060) Duplicate column name 'prompt': addColumn ["core_oauth_authorize_prompts",{"name":"prompt","type":"ENUM","length":null,"decimals":null,"values":["login","reauthorize"],"allow_null":true,"default":null,"comment":"The requested prompt type","unsigned":false,"zerofill":false,"auto_increment":false,"binary":false}] It was triggered by admin/upgrade/?controller=upgrade&key=ABC&mr=5&_=1616529281484 Anyone else had this error regarding the sql db column core_oauth_authorize_prompts? Thank…
Last reply by Thomas P, -
- 1 follower
- 1 reply
- 370 views
Hi, How do I go about enabling users to edit topics for 5 minutes, whilst allowing them to edit gallery images etc, indefinitely. Unless I've missed something, the edit time restriction applies to all content types. See below. Thanks.
Last reply by Morrigan, -
- 2 followers
- 3 replies
- 1.4k views
I have purchased three themes and still can't figure out how to repeat an image (vertically) as a background. See the image below. The green bar is what I achieved by adding the follow to my custom.css I would like is to extend the image down the entire page as shown in the red bar. The white horizontal rectangle in the image (Work at Home...) should remain the same color. I am very new at CSS, but hope to contribute to the forum with pages and database knowledge. 🙂
Last reply by Morrigan, -
- 1 follower
- 3 replies
- 447 views
Hi all, I have a huge problem. Yesterday I enabled attachments of images only in System->Posting in the AdminCP. I then enabled Can upload attachments, unlimited size for each member group. This morning, a member posted an image saying they can't post text anymore. When I click "reply" and type some text then "submit reply" I get an error "this field is required". If I post only an attachment then it will work. I have reproduced this both on Desktop Chrome, Internet Explorer and mobile Chrome. This problem also plagues the technical support request option in the AdminCP. I am completely unable to submit the request because "this field is required". I tri…
Last reply by Morrigan, -
- 0 replies
- 691 views
Hi all, I'm trying to find group permission settings for forums and blogs in Clubs. Specifically, I only want members to be able to comment, without permission to post a new blog topic or forum thread. Is there a way to achieve this? Thanks in advance for your feedback!
Last reply by Stephen Webb, -
- 1 reply
- 440 views
I have translated the warning types here: It works fine when moderator sets a warning to a user. However, in modcp (sample link /modcp/reports/3/) when abuse reports are displayed, the report types are not translated:
Last reply by Ramil Valitov, -
- 1 follower
- 6 replies
- 1.4k views
Although the permissions on the forum provide for the reading of the forum by guest users (not logged in), the forum always asks for registration to see its content. Which setting has been activated?
Last reply by opentype, -
- 2 followers
- 2 replies
- 426 views
Hey guys, We have a competitor that uses the Invision Community as a forum. And it has an interesting form of navigation. When a "guest" is browsing, accessing the pages of the forum, after a certain time (for example, after accessing so many contents or pages), a message appears that for him to continue accessing, he needs to register or login. How do I do this on my forum? Like this image: Thanks 🙂
Last reply by Karina Harumi, -
- 1 follower
- 14 replies
- 1.1k views
Hey guys, I was migrating a group of people with the same email domain to a new group within my admin, and I forgot to exclude some people who had that email domain from this migration and ended up losing access to the administrative panel. (my email was in that migration group) I know it was an amateur mistake, but does anyone know how I can fix it? I have already contacted Invision support, but it is taking too long and I need to fix it urgently.
Last reply by Karina Harumi, -
- 1 follower
- 6 replies
- 1.8k views
Hello, are there plugins related to Invision Community which add some IDE support. Functionalities I am looking for are: 1. Reformatting 2. Understanding Invision template syntax 3. Autocompletion for Invision templates
Last reply by CodingJungle, -
- 1 follower
- 3 replies
- 1k views
Hello, I have read the REST API documentation here: https://invisioncommunity.com/developers/rest-api?endpoint=core/members/POSTitem I am trying to update a custom field value, but cannot fathom the syntax for the customFields value. The docs state: customFields object Array of custom fields as fieldId => fieldValue but can someone please provide an example? Let's say I have a custom field number 10, and I want to set it's value to "XYZ123" what should I be posting in the customFields value? I tried [{'fieldId':'10','fieldValue':'XYZ123'}] but the field value didn't update. Any ideas?
Last reply by Craig Gingell, -
- 2 replies
- 400 views
Hey Guys, I run a large download based site. I'm offloading my downloads, attachments, etc to an Amazon S3 bucket. I've set it all up and it's started the background process of moving everything. There is currently over 700gb of files that's going to be moved to the S3. Is there anything I can do to speed up this process? Can I manually transfer the folders via FTP from the site to the S3 then have Invision do it's thing to re-index everything? Or do I just need to let it go? At this rate it's going to take over a week to move the files. Thanks
Last reply by CoffeeCake,
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