Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 998 views
Is there a block that shows a list of members who posted in a topic (obviously on the topic where the block is placed)? Or can one be made using the custom blocks? I looked through all the available blocks and found many many blocks the show all kinds of member lists, couldn't see anything like that. Any help would be greatly appreciated.
Last reply by Pavel Chernitsky, -
- 1 follower
- 0 replies
- 340 views
I was just wondering if the fine Invision folks could tell me/us if you plan to introduce the ability to create Donation projects which accept more than one currency? Great idea, but if you're appealing to the good wishes of people across the globe, they tend to want to pay in their own currency and not be slapped with extra conversion fees, so it would be cool if people could choose their currency.
Last reply by LiquidFractal, -
- 3 followers
- 23 replies
- 4.3k views
Hello, 🙂 Is there a mobile app for IPB ? I suppose there is one because I looked at the menu in the APC and saw a Mobile App section. But what are the steps to configure and use this app ? Thank you. 🙂
Last reply by bradybarrows, -
- 1 follower
- 4 replies
- 1k views
I'm looking to purchase a new self hosted licence and was wondering if it's possible to move apps from one license to another? I already have my site up and it's pretty much the way I want it, but I don't use the forums, I would like to purchase the core and pages but don't want to go to the expense of buying forums when I already have that app in another license, so can apps be moved from one license to another? I really don't want to have to dismantle what I have built to change licenses - or can this be done via the license numbers? With thanks 🙂
Last reply by The Old Man, -
- 1 reply
- 377 views
A little confused. I created a customized theme. How come I cannot see the stock CSS files? None are there. Note that the </> does not appear next to the customized theme. All I see is my custom CSS file. Hmm. Help? Thanks all.
Last reply by Giray, -
- 1 follower
- 3 replies
- 653 views
I've recently encountered that my real name is displayed on support tickets within the forums commerce section, The email gotten by the user displays my forums username, and from the ACP My real name is displayed, which isn't Anywhere inputted onto my fourms, Would there be a way to change this? I feel it coloraites with my IPS Key/forum name here.
Last reply by MinerSpark, -
- 0 replies
- 352 views
Hello, On the community forum I assist with managing, we have a few sections where only all threads are private besides the one the user posted. Admins want to be able to tag a user attached to, for example a complaint, for their viewpoint/statement on the matter at hand. Is there a way to do that within IPS while keeping the forum section private? We have these sections to limit community involvement and input when these complaints and such are put out while we investigate. Anything helps and thank you for assisting, Hashbrown
Last reply by hashbrown, -
- 0 replies
- 902 views
Hello, I have members who would like to create spreadsheets like with excel but do not know if this is possible on the forum.
Last reply by MEVi, -
- 1 follower
- 1 reply
- 368 views
I have set our picks page as my start page. I have entered in AdminCP (Search Engine Optimization -> Meta Tags) a custom Page Title for the start page. It is ignored. The page title is still Our Picks. For all other pages the page title works. Why it does not work for the Our Picks?
Last reply by Sonya*, -
- 1 follower
- 13 replies
- 894 views
Hi, I would like hide 2 elements that alway show together with topic, By and In. Please anyone can share the solution?
Last reply by kmk, -
- 1 follower
- 1 reply
- 916 views
I remember already asked for show the title in 2 rows, but I don't remember when and which topic... Anyone can share the solution to achieve showing the title in 2 rows? Thanks in advance
Last reply by kmk, -
- 3 replies
- 1.2k views
I realise this is a total noob question, but how do I create an announcement on my site (banner at the top of the page)? Thanks.
Last reply by Ramsesx, -
- 5 replies
- 1.2k views
In my custom php block I am simply trying to include a php file and echo a variable from the external file like this: But I include the path I get errors, see attached. If I don't include a full pth and simply say include (test.php); then there is no output from the variable. What am I doing wrong? Thanks.
Last reply by virap, -
- 1 follower
- 2 replies
- 659 views
Hi guys - Anyone have the code to target just items on the activity stream page? I'm guessing it will be similar to the code that targets just the forums page such as: body[data-pageapp=forums] Thanks for any guidance here. Chad
Last reply by SeNioR-, -
- 4 replies
- 505 views
My forums h1 tags simply say topics. See the attached screenshot. IS there a way to display the actual forum name in h1 instead of simply saying topics? I see that invisioncommunity.com does it as it appears in the second screenshot. Thank you.
Last reply by virap, -
- 7 replies
- 958 views
Hi guys, I want to do like this to my forum but couldn't decide if it's plugin or theme? 1. You can see the names who manage the forum. (the red color names) 2. Separation between regular and inbound topics Thanks in advance!
Last reply by Miss_B, -
- 1 follower
- 1 reply
- 399 views
On one of my sites people constantly contact me/us about setup of their phones, and most of them use fb messenger. Today I noticed a message in facebook that I can use Facebook Chat Plugin - did anyone try that service? https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin?ref=fbb_cbb
Last reply by dwm.specops, -
- 2 replies
- 356 views
I run my community primarily on the download section and heavily rely on it. On the dashboard you can add download stats which shows biggests file and data downloaded like the picture attached Why don't all the files list themselfs on the files page under the dashboard? The future will be hosting a Very large amount of files and I sorta Need to see this kinda infomation about file sizes/etc, Is it anywhere in the ACP?
Last reply by Adriano Faria, -
- 1 reply
- 433 views
Hello, I was wondering if it is possible to add more social profiles? We currently only have Twitter and are unsure of how to add more.
Last reply by Alex04, -
- 7 replies
- 1.6k views
Our team is trying to set up Single Sign On (SSO) between WordPress LearnDash and Invision Community. We hired the Invision team to create the SSO, which they said they did. However it is not working and we are not able to get an answer on why from Support. HAS ANYONE HAD INVISION SUCCESSFULLY SET UP SSO FOR THEM? Maybe someone in this community can help a resolution. Here is a video explaining how the site is not working and how we would like it to work - https://app.box.com/s/5ceoy2byf2yp36f268zeicok5foo7bfs We know that our example site uses a WordPress plug-in to accomplish SSO. We have been in other sites that do not use the WordPress plug-in and do…
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 393 views
Ive been scanning around while signed in as a normal member in the fourms, I've looked around the ACP To find the permissions for users to delete their own uploads, I even found this post where someone is encountering the same issue Is this still part of IPS4? Why are users not able to delete their own image & why are there no permissions for this available? If Im wrong please point me the right way, If not, Please make this a thing!
Last reply by MinerSpark, -
- 3 replies
- 591 views
I thought there was a setting in the Admin Panel to have all linked (remote) images posted to be saved locally. I can no longer find that setting. Has it been removed or renamed?
Last reply by Tennman, -
- 0 replies
- 558 views
We have some folks who are trying to get their files to our Top Downloads. (They are themes, so it's a form of advertising for them...) They are downloading the same file over and over to do it. Would you please make it so it only counts a download from a single IP once (for each revision)? That'd fix this almost entirely. (Right now I'm using a cron script to update the count daily, but having this built in would be handy, to me and others.) Thank you! James
Last reply by James25, -
- 6 replies
- 532 views
Hello! I'm not sure of the proper term for this, so I apologise. Is there a way to move this below into its own row / container so I can have a full width banner on my forum? Its a real pain, I've search and found you can move the Search bar but nothing about the actual side bar(if thats the right word). Picture below :). I realise this may not be supported by Invision but its badly something I'd like to move out the way of a full width banner. Thanks for any help.
Last reply by Morrigan, -
- 1 follower
- 2 replies
- 413 views
Why not made PWA as out of the box?
Last reply by kmk,
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