MinerSpark Posted April 27, 2021 Share Posted April 27, 2021 (edited) I've recently encountered that my real name is displayed on support tickets within the forums commerce section, The email gotten by the user displays my forums username, and from the ACP My real name is displayed, which isn't Anywhere inputted onto my fourms, Would there be a way to change this? I feel it coloraites with my IPS Key/forum name here. Edited April 27, 2021 by Caleb Stirling Link to comment Share on other sites More sharing options...
Solution MinerSpark Posted April 27, 2021 Author Solution Share Posted April 27, 2021 Had to manually edit the Customer information. Resolved the issue. Link to comment Share on other sites More sharing options...
H5K Posted April 28, 2021 Share Posted April 28, 2021 This happened to our staff team too after they purchased something as a customer on the same account. We advised them to use a separate account for purchasing items as customers. Link to comment Share on other sites More sharing options...
MinerSpark Posted April 28, 2021 Author Share Posted April 28, 2021 3 hours ago, H5K said: This happened to our staff team too after they purchased something as a customer on the same account. We advised them to use a separate account for purchasing items as customers. You can modify it under their Customor info to just use their Firstname as their Username rather then IRL name, will fix it for you. H5K 1 Link to comment Share on other sites More sharing options...
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