Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted April 27, 20214 yr I've recently encountered that my real name is displayed on support tickets within the forums commerce section, The email gotten by the user displays my forums username, and from the ACP My real name is displayed, which isn't Anywhere inputted onto my fourms, Would there be a way to change this? I feel it coloraites with my IPS Key/forum name here. Edited April 27, 20214 yr by Caleb Stirling
April 27, 20214 yr Author Solution Had to manually edit the Customer information. Resolved the issue.
April 28, 20214 yr This happened to our staff team too after they purchased something as a customer on the same account. We advised them to use a separate account for purchasing items as customers.
April 28, 20214 yr Author 3 hours ago, H5K said: This happened to our staff team too after they purchased something as a customer on the same account. We advised them to use a separate account for purchasing items as customers. You can modify it under their Customor info to just use their Firstname as their Username rather then IRL name, will fix it for you.