Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,919 topics in this forum
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- 1 follower
- 3 replies
- 999 views
I've opened a second website using Invision Community and intend to close the first one. Is there a way to import members from one site to the other, with the same login information?
Last reply by Marc, -
- 2 followers
- 8 replies
- 812 views
Is there a way to rebuild the reputation and post/content counts? I could've sworn I've done this before but can't find it to save my life. Tried searching the board but that's been fruitless so far.
Last reply by Marc, -
- 2 followers
- 5 replies
- 1.3k views
Hi community, I'd like to minimize pointless attachments in my community. So how can I find topics with the most attachments in a forum or subforum? Best regards
Last reply by Marc, -
- 1 follower
- 2 replies
- 507 views
Hopefully this is my last question in regards to this migration...... Lots of posts with URL bbcode. Like: [url]http://www.columbusracing.com/forums/member.php?u=482[/url] I tried searching, but as with the other questions, didn't come up with anything. How can I convert those to actual links?
Last reply by Marc, -
I have an interesting problem. After importing a large vBulletin 3.8 site into my IPB site (2M ish posts), many newly imported threads appear within their forum, with post counts, dates, topic starter, etc, but when you click you get "There are no posts to show". Example: Any ideas? In the system log I see this:
Last reply by Marc, -
- 1 follower
- 5 replies
- 614 views
Hi I have several problems with IPB First problem when click on new topic the loading progress round stuck like you can see on the second picture uploaded. Second problem when I want to edit the CSS/HTML my theme I can see the files appearing for a brief moment like a second and after they disappear and when i use the textbox search template i have always the problem of the infinite progress round (first screenshot) . My last problem is with Menu manager impossible to keep the position of a sub menu after clicking on the publish button no effect. Before install the forum i used the ips4.php and it did not return me any problem. I try to swith on d…
Last reply by Marc, -
- 1 follower
- 1 reply
- 627 views
but I'm logged into the front end, and am able to access Client Area, where billing and everything else is. When attempting to update to new version, system warns me about the unsecure connection (The information you’re about to submit is not secure), and when I insist on going further, nothing happens - I'm sent back to the login area. In the meantime, front end and Client Area are fine.
Last reply by Marc, -
- 2 followers
- 1 reply
- 1k views
Hi guys! I have a page that was created in the Pages app... it's going to be used as a tribute to an important community member that died a year ago. I wanted to figure out the best way to allow members to add a comment on the page to add their respects as well. I thought about creating a forum thread and then creating an RSS feed to import the posts into that page. I had also considered creating a database for comments, but that seemed to be a bit overkill for what I was trying to do. Just curious to see if anyone had any other ideas that I should be thinking about.
Last reply by Marc, -
- 2 followers
- 19 replies
- 916 views
Hi, I have configured Commerce for accepting iDeal, Bancontact, Apple Pay and Creditcard payments. iDeal and Credit Card payments seem to work just fine. Apple Pay does not show as an option on the customers side, even though it seems to be configured successfully. On the Commerce side It has been configured identically to the iDeal settings. Bancontact payment work fine from the customers point of view, they are withdrawn from the customers bankaccount, confirmed as a successful payment ON SCREEN to the customer, but there is no email confirmation to the customer or to the invisioncummunity administrator (me). The customer gets this o…
Last reply by Marc, -
- 2 followers
- 18 replies
- 1.1k views
As postend in my last support request we changed the server. Since then following issue occurs: When posting a new database record it comes to the error code: EX1366 and the record is not saved, here is the content of the system log to that issue: INSERT INTO `cms_custom_database_7` ( `record_publish_date`, `record_last_comment`, `member_id`, `record_last_comment_by`, `record_last_comment_name`, `record_last_review`, `category_id`, `record_approved`, `record_locked`, `record_views`, `record_pinned`, `record_featured`, `record_future_date`, `record_comments`, `record_reviews`, `record_comments_queued`, `record_comments_hidden`, `record_image`, `record_image_thumb`…
Last reply by Marc, -
- 3 followers
- 8 replies
- 1.4k views
I enabled IndexNow today as I had only just come across this feature. It's now logging consistent errors: 403 invalid_api_key Array ( [host] => www.XXX.com/forums/ [key] => b0742bd1dded481993be712b9deXXXX [keyLocation] => https://www.XXX.com/b0742bd1dded481993be712b9de6XXXX.txt [urlList] => Array ( [0] => https://www.XXX.com/forums/topic/534459-wtb-exposure-2510-integrated-amplifier/ ) ) I can see the file being referenced above in the key location has the wrong path. That file is present at /forums/ but not at the base level as the error log shows. As there are no settings related to this in…
Last reply by Marc, -
- 3 followers
- 26 replies
- 1k views
Our use case: User joins and registers and is in New Member group. Once they post in New Member Intros forum and it is approved, Group Promotions upgrades them to Member group (for full access to the site), when Post Count = 1. Since upgrading to 4.6.11, it is simply not working.
Last reply by Marc, -
- 3 followers
- 4 replies
- 537 views
I updated my test environment to 4.6.11 last week with no issues, but when trying that now in my production environment, I get the "Manual action Required" error message on step 2. I've done a search and it looks like you typically need to fix this on the backend when it occurs. Is that the case here? Thanks, John
Last reply by Cobar, -
- 2 followers
- 14 replies
- 1.3k views
For a while now we have found the IP addresses of new members and posters practically unusable and inaccurate. They're simply not reporting the correct information. For example, One just now, reports in Invision as: Mount Hawthorn, Western Australia, 6016, Australia However, when I check the same IP in https://nordvpn.com/ip-lookup/ Which is absolutely accurate and Western Australia is a LONG way from Victoria. Similarly, my own IP is reported by Invision as just being "Australia". But if I check it in nord, its more accurately reported as: We use this to vet new member introductions, and more often than not we cross…
Last reply by Emediate, -
- 1 follower
- 1 reply
- 465 views
Like in the title above, i see the Store is very poor theme. So i can change theme or edit it? And how to do that? Tks.
Last reply by Marc, -
- 2 followers
- 2 replies
- 438 views
Me and my community now use this plugin for applications, however after a member puts in an application they cannot see an application, I was wondering how I could change this to allow for them to view it after applying, My community's website (https://community.wvsrp.org/) The application plugin I use is below.
Last reply by Marc, -
- 2 followers
- 4 replies
- 621 views
As you can see, Recommended Comments don't collapse nicely (in Safari on Mac). The "Go to this comment" div should not push the post body text down to a very narrow column. Perhaps setting a minimum width on the text body column would help to collapse better? I've seen this issue with printing pages also in some browsers. This finally collapses nicely once reaching mobile width.
Last reply by Marc, -
- 2 followers
- 3 replies
- 859 views
AdminCP support page shows Large log table: core_log as 23.08 GB How can I make it smaller? I changed prune time to 1 week, previous value was 1 month. But I am not sure if it is working.
Last reply by Marc, -
- 1 follower
- 2 replies
- 918 views
Ran into this exception today when I tried to Export Ranks in the ACP. My core_member_ranks table doesn't have a 'posts' column. I am using a DEV install and I think I am on the February release (haven't upgraded to March yet).
Last reply by KT Walrus, -
- 1 follower
- 2 replies
- 739 views
Getting this error pretty quick after starting: 2V101/A IPS\convert\_Library::process: Out of range value for column 'member_posts' at row 1
Last reply by Ohio Riders, -
- 2 followers
- 2 replies
- 904 views
Hello, I uninstalled Nexus (Marketplace) but didn't mean to. I went to try and reinstalled it as usually it uninstall on the bottom of the Applications list, but now I see it to be totally remove and no option to restore it is there. How can I restore it or readd it within this new inforsturctior of IPB now? The, "Applications not currently installed" are doesn't have it there I'm running 4.6.11,
Last reply by ZakRhyno, -
- 2 followers
- 1 reply
- 990 views
We recently upgraded to version 4.6.11 in our test site - https://stage.npnparents.org. We need to upgrade several apps/plugins. When I go to https://stage.npnparents.org/admin/?app=core&module=marketplace&controller=onboard, click on an app, and and click on "Sign in to Marketplace", I get an error after inputting my email address and password: There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance. Please advise. Thank you.
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 712 views
How would we remove the standard login option from our regular community login screen? We wish to only give users only the SSO option?
Last reply by Marc, -
- 2 followers
- 4 replies
- 1.1k views
Is there a way to change the Invoicing numbers? For example, in my meatspace business, each year starts out with the year then a number of choosing where to start. For example; 2022100 the next invoice would be 2022101 and so on. Next year I want to reset the numbering to reflect that year; 2023100, 2023101etc... I have looked around the ACP and can see no way to change it. Thanks.
Last reply by My Sharona, -
- 2 followers
- 3 replies
- 1.2k views
What table member group data is stored? I am investigating some post-upgrade (from IPB3) issue and want to verify the data visually but seems I can't locate proper table :S
Last reply by Marc,