Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
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- 1 follower
- 2 replies
- 466 views
Hello, I'm on a self hosted setup. Upon upgrading to 4.7.2.1, I'm suddenly getting these System Logs messages now: "An app contains a hook that extends \IPS\nexus\Package\Item but it's associated file (xxx/xxx)/applications/nexus/sources/Package/Item/Item.php could not be found." The backtrace for the system log entry is this: #0 /var/www/xxx/xxx/system/Application/Scanner.php(1438): IPS\_Log::log() #1 /var/www/xxx/xxx/system/Application/Scanner.php(1025): IPS\Application\_Scanner::log() #2 /var/www/xxx/xxx/system/Application/Scanner.php(754): IPS\Application\_Scanner::scanHooks() #3 /var/www/xxx/xxx/applications/core/modules/admin/support/support.php(519…
Last reply by jlow99, -
- 2 followers
- 11 replies
- 668 views
Hi I have a problem with sending custom fields via API. Spaces are not taken into account. I have to make an HTTP request in LUA and as we have to put the custom field in the link, then the spaces break the sending. example: this works : 'WEBSITE/api/core/members/1?key=XXXXXXXXXXXXXXXXXXX&customFields[5]=<b>MyNameIs</b>' but this does not work: WEBSITE/api/core/members/1?key=XXXXXXXXXXXXXXXXXXX&customFields[5]=<b>My Name Is</b>' WEBSITE/api/core/members/1?key=XXXXXXXXXXXXXXXXXXX&customFields[5]=<b>My Name Is</b>' is there any other more functional way to send via A…
Last reply by Jim M, -
- 2 replies
- 453 views
I received a notification that an application had an update within the ACP. I chose the option to install it, and now site wide, I receive the message: ErrorException: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.1.0". You are running 8.0.20. (256) #0 [internal function]: IPS\IPS::errorHandler(256, 'Composer detect...', '/var/www/html/a...', 24) #1 /var/www/html/applications/awsses/sources/vendor/composer/platform_check.php(24): trigger_error('Composer detect...', 256) #2 /var/www/html/applications/awsses/sources/vendor/composer/autoload_real.php(25): require('/var/www/html/a...') #3 /var/www/html/appli…
Last reply by Randy Calvert, -
- 2 followers
- 1 reply
- 354 views
Hello, What's the correct method on upgrading IPS 3.4.x version which is using old php 5.x env. Migrate the site on my another machine which has php 7.x and then upload the upgrade files? Anything else needs to be done or better option? Thanks
Last reply by Mark H, -
- 1 follower
- 3 replies
- 378 views
Hi - We’re being spammed every day by new members signing up to try and sell us Keto Gummies. Is there a way to block content/identify spam using those words? dB
Last reply by Jim M, -
- 1 follower
- 1 reply
- 423 views
Our community requires a minimum age of 13 to be compliant with COPPA rules. The settings in the ACP for minimum age and enabling and disabling COPPA are puzzling. It would appear that if you enable the COPPA setting without setting a minimum age, then the printed consent form button appears. But if you enable COPPA and set a minimum age to 13, then the consent form does not work. Is this the expected behavior?
Last reply by Ryan Ashbrook, -
- 1 follower
- 12 replies
- 665 views
Hello, the sidebar completely moved to the bottom and I can't change the location, tried left or right, when I select left it goes up, when it's right it's in the bottom, right and left are completely broken and unselectable.
Last reply by Jim M, -
- 1 follower
- 10 replies
- 583 views
I'm having an issue where I create an event and the digest that gets emailed out has a different time on it than the event was created with. This is the event that was created: This is the digest email: Why would the time in the email notification/digest be different? How can this be fixed?
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 805 views
Hi, Is there a guide to setting up the FB App ID anywhere: I thought it was here: But this takes me here: Any help would be appreciated. Many thanks in advance.
Last reply by Marc, -
- 1 follower
- 7 replies
- 432 views
Hello,We have a certain problem with the result of the conversion from Vbulletin 4 to Invision Community.The problem occurs that the bbcode of the tables has not been converted correctly. That is, the bbcode "[Table]".We have several posts in which the code appears directly: What kind of solution can you give us?Kind regards, SW TEAM
Last reply by Marc, -
- 2 followers
- 15 replies
- 887 views
I created an Alert and no one was able to dismiss it, breaking the site till i make the Alert inactive.
Last reply by Jim M, -
- 1 follower
- 6 replies
- 756 views
I am installing on the same URL after a website crash. I keep getting error that the site already has an installation Error_ "An installation has already been activated for this license key. Your license key entitles you to one installation only. If you need to change the URL associated with your license, contact IPS technical support. Please help
Last reply by Marc, -
- 1 follower
- 3 replies
- 481 views
Hi, As above - is it possible to set "Follow Topic" on new posts to be on as default? I would have thought that anybody starting a topic would naturally want to follow it anyway so kinda surprising it is not set to Follow already. Is there a setting somewhere where I change this? Many thanks in advance.
Last reply by Marc, -
- 1 follower
- 1 reply
- 308 views
Hello,, While I am upgrading from 4.7.1 to 4.7.2.1 I got a fatal error as shown in the attached screenshot, and as you can see the "solved_reminder_sent" column is missing in the database so can you please help me to know why did that happen ? because I am afraid that there's some other missing columns or at least give me the mysql tables structure to compare it with mine and fix the problem
Last reply by Marc, -
- 2 followers
- 1 reply
- 520 views
Is there any way to mass delete Notifications that pile up other than one by one? If not is there anyone that cares to make one for 4.7 ? Thanks
Last reply by Marc, -
- 1 follower
- 5 replies
- 739 views
I'm having the issue on this site. When someone uploads a new version for a file I get duplicate email notifications, and in some cases I receive even 3 notifications. For example this file was recently updated today: And I received 2 email notifications:
Last reply by Ryan Ashbrook, -
- 2 followers
- 7 replies
- 975 views
Hi i have installed "miniOrange OAuth Single Sign On" on my WordPress. i have created a WordPress OAuth Clients in my IPS. I got the clients, AUTH endpoint and so on. and configured the plugin in the WordPress side. when i get to the test OAuth connection it fails. WP side: IPS side: any ideas? thanks.
Last reply by Ryan Ashbrook, -
- 1 follower
- 7 replies
- 619 views
Hi team, My IPS site and the official IPS platform sends the renewal email with the renewal price without currency. Should be an issue and should show the correct currency. I'm using a spanish translation but your site is only in default english and have the same issue. Can you take a look to solve in upcoming updates? Thanks a lot.
Last reply by Ryan Ashbrook, -
- 1 follower
- 22 replies
- 5.3k views
One of my users has reported for the last year that they used to be able to just right click on an animated GIF, paste it into a post in a just worked. Since some upgrade I did last year, I don’t remember which version, that ability to do that on a PC in chrome does not work. It did not work in Safari or chrome on my Mac. However, I could do it from my iPhone. Can anyone explain why I can’t copy/paste animated gifs on a desktop, but I can on a phone?
Last reply by Ryan Ashbrook, -
- 2 followers
- 11 replies
- 698 views
Hello, So today I've noticed an issue I can't Delete Users or Change User Group it just does an indefinite loop of the same page.. And won't let me do anything. And my Sign Up Box is pretty much broke it won't let a user click "Create Account" it does nothing. My Social Sign In work just fine. So I'm a loss what could be happening??
Last reply by Mark H, -
- 1 follower
- 1 reply
- 491 views
Hello there, I have again the problem that I can't post an article without a picture or a document: Can someone tell me which settings (and where) I have to change to solve this problem? Kind Regards
Last reply by Mark H, -
- 1 follower
- 3 replies
- 361 views
At what point (software upgrade) was the ability to edit the forum thread of a 'record' eliminated? I used to be able to edit the thread independent of the record (thread edits would not affect the record), but have just discovered that this is no longer possible. Why was this ability removed?
Last reply by Marc, -
- 1 follower
- 1 reply
- 571 views
We had our host upgrade PHP to 8.1 and following that updated the board to the latest stable release. The update process went fine but both the forum and ACP is now giving us "500 Errors" so help is needed - thanks!
Last reply by Marc, -
- 1 follower
- 1 reply
- 307 views
Please if can explain - after update patch for IPS 4.7.2.1 - no were disabled - no apps and no plugins and no themes! I am still on PHP 7.4.30 What i must do - see picture Regards
Last reply by Marc, -
- 0 replies
- 279 views
Not been working for a while it seems but no fix
Last reply by marklcfc,