Jim M
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Everything posted by Jim M
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The most common issue here is that your server is unable to write (or overwrite) to the files in your directory. This can be a case of permissions being wrong or the user/group ownership is incorrect for your web server. There are also some wonky issues that hosting providers have found in the past where transferring the file from /tmp to the directory was not working. Ultimately, what I am telling you here is that the issue is on the hosting side and you'll want to contact your hosting provider to properly investigate this and resolve the issue.
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This would really be based on your own server and what is available to you. Many individuals like the ease of a solutin like SendGrid as it takes email management off their plate or host's plate if they have had issues. Do you have the "IN_DEV" constant enabled in your constants.php file?
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You could certainly use image URLs in the meta tag manager. There is nothing stopping you. However, any new feature suggestions, please post those in the corresponding forum.
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Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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Default in the software, you can set the social share icon, this will set the same icon for all pages when shared on social media. To set this, go to ACP -> Customization -> Icons & Logos -> Default share images There are alternatives, like this third party plugin which allows you to set the share image based on an image in a forum topic: (Please note that third party add-ons are supported by the author only and not Invision Community)
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Could you please update the credentials on file in the Client Area so I can access your community and also let me know the URL (if not your homepage) which the who's online widget is placed?
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Sorry, I am unsure what you mean by this part of your reply. Could you please elaborate? With that said, I'm afraid, if our software is successfully handing the email off to your email server, as is evident here by the lack of an error, that is where our responsibility ends. Your email provider would need to investigate why the email is being successfully handed but either not delivered or your email inbox is rejecting the email.
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Does it not show up at any time or like Andriano is stating that is only doing this sometimes? If not at all, is the language pack up to date? Are there any modifications which are causing errors?
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With a self-hosted license, you are entitled to 1 Live URL and 1 Test URL (the Test URL cannot be public facing). You can use your Test URL to test your upgrade process at a different URL than your Live URL. As the Test URL, by policy, can only be reset when the Live URL's domain is reset, I would recommend making this test upgrade instance a sub-domain on your Live URL's domain. E.g. if your Live URL's domain is example.com then I would recommend making your Test URL's sub-domain test.example.com (or similar). This way, you do not need to reset anything and once you are ready to go live, you can point your Live URL to where your upgrade is and move forward. Then moving forward, should you need the Test URL, it is available at test.example.com (or whatever sub-domain you chose).
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Nice! Glad to see this progressing for you.
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This is due to you have modified that file. As mentioned, it would be better to downgrade MySQL to 5.6/5.7 where this reserved word is not present so you are not modifying the software.
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Is there any issues otherwise with prepared queries on your MySQL instance? Are you able to try on 5.6 or 5.7? Just to confirm, when attempting the upgrade from 3.1.x to 3.4.9, this was done on PHP 5.6 and MySQL 5.5, right?
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OK, no worries. Just saw too this is a 3.x upgrade. I was going to confirm your server requirements which you can do using the following: https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/ Could you confirm the MySQL version which you are using here? As my colleague said, you are upgrading from a version which is no longer supported. Have you tried upgrading your 3.1 instance to 3.4 before trying the version 4 upgrade?
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Could you please update the access information on file and we can certainly take a look!
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.jpeg images are shown as {fileStore.core_Attachments} link
Jim M replied to Gabriel Torres's topic in Technical Problems
Please be advised I have transferred this odd issue to a ticket so that we can investigate it further. Please check your emails moving forward for any follow up information. -
The group or users in question would need the Moderator permission called "Can view all topics/questions?" This would enable them to see these topics and reply to them that are created by other users.
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A third party keyboard may cause an issue, yes. I also am unable to reproduce this with the built-in keyboard.
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Correct. To have access to developer mode and develop a custom application/plugin, a self-hosted license is required. Hiring a third party provider to do any customizations for you though is an option.
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Sorry, we are still technically closed today (January 3rd). Tomorrow, we are fully open.
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Mobile view – how to reposition announcements et cetera
Jim M replied to BankFodder's topic in Technical Problems
Your sidebar looks to be currently figured to be on top in mobile view due to being on the left-hand side, this would mean all sidebar elements will be above content. If you would like these elements to show up below the content, you would need to swap the sidebar to being on the right-hand side currently. If you would like to see a change to this behavior, you're welcome to submit a topic in our Feature Suggestions forum. -
I am sorry, there is no estimate at this current time.
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Thank you for answering. What version of Android are you running?
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Sorry, your ticket is still open and we are working towards the issue. Due to the holidays and the department your ticket is in was closed, the issue has been delayed longer than normal and for that I apologize. However, as we are back in the office this week, our teams will be working towards a resolution for you.
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Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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Is this on the latest release of our software and with all third party add-ons disabled (including editor plugins)? Is this something you're able to reproduce here on our community?
