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Marc

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Everything posted by Marc

  1. Marc
    It can only be that they were installed manually. They cannot have been installed through the marketplace if they are shown as custom. If they were installed prior to you having a version of the product with marketplace, then it will be that they were not selected to match them up when asked
  2. Marc
    There isnt for announcements at present. Please feel free to post this up as a suggestion if its something you would like to see in the future of course
  3. Marc
    I have answered this on your other ticket. This isnt related to the issue on the topic here
  4. Marc
    Some of these will not be set by transalation, but by the locale on your language pack. Have you ensured you have selected the correct language pack?
  5. Marc
    Your login requires email. We would need email adding rather than display name
  6. Marc
    That is correct and as per design. You cant upgrade from something you dont have active
  7. Marc
    Unfortunately there isnt anything like what you are asking for there. If you wish to add your own message on forum, you can indeed change it in the custom no permission page, but that is the only option at present
  8. Marc
    The items werent added through marketplace if they are showing as custom. The only way to update those would be to manually updated. They could be linked to the marketplace items if needed, but you would need to confirm this with the author of the items, as with them being manually added there may well be good reason they are not linked
  9. Marc
    Are you changing the to suPHP/suExec when you change to PHP 8 at all? (Please check with your host if unsure). It may well be that permissions need to be different when you are switching over
  10. Marc
    Please provide me with a link to that item. Its also asking you to write a review on your own item, which seems odd
  11. Marc
    The setting there is used for SEO (for data-format attibutes only). It would not change the areas you are showing there
  12. Marc
    Sorry, please could you confirm what checker you are running, and possibly screenshot what you are seeing? We have no PHP8 checker that would check core files
  13. Marc
    Thanks, @opentype 🙂
  14. Marc
    Before anything else, please check this on a default unaltered theme on your system. It appears you are using a custom theme at present, and I suspect that is what is causing you issues
  15. Marc
    You need to ensure you are downloading from the correct license. You have one without blog, which I bleieve is what is causing you issues
  16. Marc
    Thanks, @teraßyte
  17. Marc
    Unfortunately, there would be no way in which to do that at the present time. With so many you need to attach; it may be worth reaching out to 3rd party authors to see if anyone can put this together for you.
  18. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  19. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. Marc
    ^ this is correct 🙂
  21. Marc
    Please post another topic on that last issue if you believe it to be an issue our end of course
  22. Marc
    You could post this in the marketplace requests forum if you would like to employ someone to do this
  23. Marc
    Could I please confirm you are replying to a product review on your own product?
  24. Marc
    Sorry, Im still a little confused. You wouldnt see an upgrade option if the lifetime one expired, as they have already upgraded to it
  25. Marc
    Unfortunately you are overthinking things there. You should not be trying to add anything to the main tables. You should be restoring the archive tables themselves to the new database. You would not try to merge the 2 sets of tables together
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