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Marc

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Everything posted by Marc

  1. Marc
    Have your tried clicking to check again? It may well be that it cannot contact our licensing server due to blocks. Please check nothing is blocking outgoing connections on your server
  2. Marc
    This would indicate something in your background tasks is likely causing an issue. Your login details appear to be incorrect, so I cant log in to take a look for you. If you check your background tasks to see if its anything relating to 3rd party items first of all. If it is, report to the author. If its not, please update your access details on file so that we can take a closer look for you
  3. Marc
    You cannot upload them. You would type them within Members->Bulk mail.
  4. Marc
    What is being referred to here is not automatic posting to facebook. We do not currently have the functionality for this. You may be able to use zapier to achieve something like this however.
  5. Marc
    Googling the message you are getting there, this appears to be an issue with your browser. Please check your browser is up to date in the first instance and let us know if this resolves your issue
  6. Marc
    Please update your site to the latest version of the platform. Once you have done this, if you still have the same issues, please update all access details, and we can take a closer look for you
  7. Marc
    It looks like there are still issues in terms of permissions. Please check that your uploads directory and all its subdirectories are writable in the first instance. The other thing that can cause issues is if you are using suPHP/suExec and have files that are set to 0666, these can be blocked from being used on the server.
  8. Marc
    Do you have an example of this that I can take a look at?
  9. Marc
    Your site appears to be working correctly at the moment. Are you still seeing issues?
  10. Marc
    You could potentially achieve this using Zapier to copy content. It depends on how far you wish to go with this. For example, posting the whole topic may be achievable, but you wouldnt really be able to sync replies for example. I can tag one of our developers who may be able to advise further for you.
  11. Marc
    As mentioned, you can switch those off if you wish to do so. If you go to System>Content Discovery>Themes by changing the 'Activity stream settings' items shown in the top right
  12. Marc
    The answer is no to adding a video to the gallery in that manner. The only way at present would be to upload
  13. Marc
    If you do have designer mode enabled, then please do try without it enabled. Designer mode shouldnt really be enabled on a live site
  14. Marc
    Please disable 2 factor authentication, or provide answers in the notes in your client area
  15. Marc
    I would be best to point you in the direction of another topic where these questions have already been answered
  16. Marc
    Glad to hear that was resolved for you.I will get the ticket closed down, and thank you for letting us know.
  17. Marc
    yes, thats no problem at all
  18. Marc
    No problem. 🙂 As mentioned, there is no problem you requesting support for someone if that needs to happen. You just need to ensure you are added as an alternative contact if that is what is going to happen
  19. Marc
    If you have converted from another platform, profile fields may well have been imported.
  20. Marc
    You would need to use designer mode if you wish to access the core CSS files in the latest release
  21. Marc
    There would be no problem with flagging multiple spammers on the system it a small space of time They should be removed on the basis they are spam accounts. Whether or not they would affect SEO would depend on what has been being posted on your site. If you have hundreds that have all been posting, then it would of course be taking space. You can use search on the members section of the admin CP to search for members which fit your criteria and then use the prune link provided as needed.
  22. Marc
    No problem 🙂
  23. Marc
    Have you switched off disk template cache, as recommended? I cant actually see where you are having issues on my end
  24. Marc
    You can delete the contents of that folder, with the exception of the index file, should you need to do so
  25. Marc
    I have created a ticket for you on this, so we can take a closer look at what is happening
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