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Marc

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Everything posted by Marc

  1. Marc
    Ive created a ticket on this for you, so we can take a closer look
  2. Marc
    Please provide an example I can take a look at
  3. Marc
    ^ this is probably the most valid point here. If you are getting that error, you have not restored both files and database to their previous state, as the software is looking for things that simply dont exist in that version.
  4. Marc
    You would need to ask your hosting company where the directory is for your site. This is not something we are able to answer, as we dont host your site. You are correct in that you need to be on PHP 8, and that it will take your site down when you move. What you need to do is Switch off your site Create a full backup of your site Switch to PHP 8 (yes, your site will be unoperable at that point) Run the requirement checker to ensure things check out Upload a fresh set of files from your client area Run the upgrader from /admin/upgrade This does not take into account any 3rd party items you have, and you should ensure those are going to be compatible with the latest release before you proceed.
  5. Marc
    Please feel free to post this within our feedback area for consideration in the future 🙂
  6. Marc
    There is nothing within the core platform that will allow this
  7. Marc
    No problem at all.
  8. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  9. Marc
    Try emptying the datastore folder. When I say disable, I mean go to System>Site Features>Application and click on the "Enabled" button for one of the applications, which will disable it. Then click to enable it again
  10. Marc
    There would be no way in which to restore a website from what you have there. It looks like you have just scraped the front end, and therefore only got the HTML. You would need the database and files in order to restore
  11. Marc
    Please send me over that screenshot so I can take a look. Just to make you aware, these forums are worked through, and there really is no need to be tagging Matt on everything. 🙂
  12. Marc
    Please bear in mind that while we welcome feedback, this does not necessarily mean it will always be added. While we wish we could be everything to everyone, unfortunately, that's not always going to be the case. Also when it is something we decide to add, it will be within our plans for release cycles. I understand its something you would like and would like right away, again this won't always be the case. It is worth adding also, you are making some large assumptions there on the release cycle of version 5 🙂 We have an ambitious goal for v5s release that won’t be years into the future and maybe sooner than you expect.
  13. Marc
    Well the design will have changed, so yes. The reality is, there isnt actually a bug there. Its simply how its designed at present. They fit within the same bounds, its just that one has a profile picture showing and one doesn't.
  14. Marc
    There is no update on this at present, this is very likely to be part of version 5
  15. Marc
    See your ticket, we may actually know the cause
  16. Marc
    I have created a ticket for you on this, so our developers can take a closer look
  17. Marc
    We have seen the suggestion there of course, but I would think this very unlikely to be something that is amended before version 5.
  18. Marc
    I have added this part as a bug report
  19. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. Marc
    We would need to see this issue at the time its occurring in order to assist really. If you can get to that point again and let us know, we can then take a look and see whats causing the problem
  21. Marc
    Ive created a topic on this one for you, to see if we can get to the bottom of it
  22. Marc
    Please could you set one of these up on your site, and let me know. I can then take a look for you to see what is going on
  23. Marc
    That actually looks to be something coming from your server I suspect. Please update access details on file, and I can certainly take a look to see if there is anything else it may be
  24. Marc
    This is correct. I'd mentioned database templates incorrectly there. Its your theme templates as mentioned above
  25. Marc
    I would suggest informing the author of this. Did you install it as a custom modification or from the marketplace direct?
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