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Marc

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Everything posted by Marc

  1. Marc
    I would suggest checking your elasticsearch settings and ensuring that those are correct in the first instance. It sounds very much like they may not be
  2. Marc
    Glad to hear things are now working 🙂
  3. Marc
    Disk template caching will not be suitable in all environments. I would leave it switched off if things are working
  4. Marc
    Sorry, we do not provide any such real time translation capabilities at present
  5. Marc
    If you already have gallery installed, you will need to go to /admin/upgrade and upgrade from there once you have uploaded the files.
  6. Marc
    The layout as a whole will be different in version 5
  7. Marc
    Look forward to getting you over 🙂
  8. Marc
    Its not, no. It should be updating them. This is why you would need to let us know if you see that happen again in the future
  9. Marc
    Please check this with all 3rd party items disabled also
  10. Marc
    Not sure if you are aware, but this was from 12 months ago
  11. Marc
    I believe this is an open issue at present (the language string), but I dont think its related to your error message there.
  12. Marc
    If you are using the new one, you have the correct one.
  13. Marc
    Added a bug report for this 🙂
  14. Marc
    While you cant delete them as such, you can alter the voting value (admin or moderator can) simply by editing the post. Is there a possibility someone may have done this?
  15. Marc
    The above is correct, but if you are struggling with anything else, there is a full guide here Its worth noting however, they will be asking you to update analytic to analytics 4, not your adsense
  16. Marc
    You would have to log out of the client area, and the community. If you are still logged into the client area, it would log you back in. However I do need to make you aware that we do not allow the sharing of accounts (its actually against your TOS). We would also very much advise against doing that on your community. It would be better to just set up the individual users as administrators
  17. Marc
    Only the old car was an old nissan with dodgy wheels that kept throwing out the tires, and the rental is a Ferrari, with a set of secret ninja mechanics that change flat tires without you having ever known they were flat in the first place
  18. Marc
    We can certainly get you sorted out
  19. Marc
    If this is the only time its ever happened, I would delete those accounts. If this happens again, please leave the accounts and let us know, and we can get someone to take a closer look
  20. Marc
    You would need to speak to your email provider on that
  21. Marc
    Have you rebuilt the search index since you have done this? Have you also checked to see if you have anything showing in your system logs?
  22. Marc
    Yes. The settings you were in within your screenshots, you should not be in that screen at all for this. Please see the guide shown
  23. Marc
    If you are not getting emails from multiple different sources, its very likely the email receiver rather than sender. I would suggest checking spam folders, and even checking with your email provider first of all
  24. Marc
    They are completely separate functions. Promotion is what you are looking at there, but you should be looking at sharing. Please see here
  25. Marc
    To clarify the usage here Promote to social media - This is a tool aimed at the site owner to give the ability to promote content to their social media page Share to social media (and other places) - This is the tool for your users to use to share to their social media
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