Stuart Silvester

It isn't purely Apple users, it's down to what software you have installed on your PC. For example if a Windows user had Quicktime or the Quicktime Codec installed (via VLC player etc) they would also be able to render the video in the web browser.
This is correct, transcoding video is quite an intensive process that most web hosts won't have the required server software installed to do (yes, we know customers that run their own server can install ffmpeg, but generally it isn't on the majority of customer systems, so yes a 3rd party API would be the ideal solution). You cannot however easily transcode a video in a web browser with HTML5/Javascript. I would recommend reading a post Matt made recently 🙂 
 

You can also upload this file (and access it via your web browser) to check that your server meets the minimum requirements for Invision Community. I suspect that your PHP version may be too old.
 

You will need to upgrade manually from such an old version by downloading the files from the client area and uploading them to your server.
 

You will need to upgrade manually from such an old version by downloading the files from the client area and uploading them to your server.
 

This is an option in our upcoming 4.5 release - https://invisioncommunity.com/news/product-updates/45-user-interface-improvements-r1182/
The administrator can define a default and the end-user can also select which method they prefer.

WHAT?! I read all your guys' posts about the 4.5 release (Also being so very much excited about it. when do we get it? when? WHEN?!?! I NEED IT!!!). how the mighty F did I miss that?!
Thanks! Going to read up on that. Keep up the incredible work, you beautiful, beautiful, people you. ❤️ (<-totally platonic heart emoji)

Both of your tickets (you only need to submit one by the way!) are currently assigned to management so they can look into the issue. They will respond as soon as they can.

Thank you for your quick response, please forgive me for the double message.

We currently have this message showing regardless of license status for communities that may be affected (it looks like the OP's screenshot was taken after the patch was applied, so it wasn't visible).. 

 
This isn't a 'backlog' as such, it's an error log showing emails that have failed to send.. These emails will not be sent unless you manually click the resend button on the right. The error log records are pruned after a period of time (30 days by default). You can safely leave those record if you wish and they will remove themselves.

We currently have this message showing regardless of license status for communities that may be affected (it looks like the OP's screenshot was taken after the patch was applied, so it wasn't visible).. 

 
This isn't a 'backlog' as such, it's an error log showing emails that have failed to send.. These emails will not be sent unless you manually click the resend button on the right. The error log records are pruned after a period of time (30 days by default). You can safely leave those record if you wish and they will remove themselves.

The issue we were seeing was patched on 26th Feb. If you have all patches applied and it isn't working, please submit a support ticket and include the Spotify URL that you're having an issue with.

Elastic Search 7 isn't supported at this time, you will need to use version 5 or 6.
We will be adding support for v7, but I cannot confirm exactly when that will be yet.

I've had a look at the ticket, we do have some further Elastic search changes in 4.4.7. I would recommend upgrading when it's available and then rebuilding your search index. If the problem persists, let us know via a new ticket.

It is coming in a future release, most likely 4.5.0. You will need to continue using ES6 until then.

Elastic Search 7 isn't supported at this time, you will need to use version 5 or 6.
We will be adding support for v7, but I cannot confirm exactly when that will be yet.

'to' must be an array (as defined in the API Reference). Your request is passing a comma-delimited string instead.

'to' must be an array (as defined in the API Reference). Your request is passing a comma-delimited string instead.

Your ticket is assigned to management and they will reply as soon as they can (please bear with us, but you will get a response).
If a plugin/application has been deprecated the author needs to let us know by submitting a ticket, I haven't personally seen any requests from @InvisionHQ asking for us to prevent purchases of the plugin but we've just made that change.

The 'author' element in RSS2 is an email address. For obvious privacy reasons we cannot include an email address of who created a post.
https://validator.w3.org/feed/docs/rss2.html#ltauthorgtSubelementOfLtitemgt

Sounds like an oversight to me, I have committed a change for this. Upon review from the rest of the development team the change should be included in an upcoming release.

You're welcome to submit a ticket if you think there's a platform performance issue that's causing problems for you.
However, I would also recommend seeing if you can reproduce the issue without any 3rd party themes, plugins or applications to rule those out as causing the issue.
I did take a brief look at your site, which was loading fairly quickly (and complete) as a guest, your custom theme was adding more overhead with the effects. One thing that you can implement quickly to improve performance is a cache policy for your static files (such as images, javascript, css). This is something that is controlled at the server level, you can (if you're using Apache) use a .htaccess file with mod_expires rules to control this. There's a good example of relevant rules here: https://invisioncommunity.com/forums/topic/449164-how-to-speed-up-ipb-sites/?do=findComment&comment=2766078
However, since this is moving more from 'feedback' to technical support, I would recommend either submitting a ticket if there's a reproducable issue we can look at otherwise you may want to post in the peer-to-peer section of our community and other members (@adlago!) can give you some tips

You're welcome to submit a ticket if you think there's a platform performance issue that's causing problems for you.
However, I would also recommend seeing if you can reproduce the issue without any 3rd party themes, plugins or applications to rule those out as causing the issue.
I did take a brief look at your site, which was loading fairly quickly (and complete) as a guest, your custom theme was adding more overhead with the effects. One thing that you can implement quickly to improve performance is a cache policy for your static files (such as images, javascript, css). This is something that is controlled at the server level, you can (if you're using Apache) use a .htaccess file with mod_expires rules to control this. There's a good example of relevant rules here: https://invisioncommunity.com/forums/topic/449164-how-to-speed-up-ipb-sites/?do=findComment&comment=2766078
However, since this is moving more from 'feedback' to technical support, I would recommend either submitting a ticket if there's a reproducable issue we can look at otherwise you may want to post in the peer-to-peer section of our community and other members (@adlago!) can give you some tips

We have published a patch to change how the email sharer works, it will now open the senders email client instead of sending email via Invision Community. This patch effectively backports the functionality from 4.5.
If you're affected by this you can obtain it from AdminCP > Support > Something isn't Working > Click 'apply patch'.

That is correct, your license will expire at the end of the period unless you manually pay the renewal invoice that will be sent to you.
[For anyone else reading this in future: if you opt-in to storing credit card details for future purchases, you will be automatically billed when the renewal period comes around]

You're welcome to submit a ticket if you think there's a platform performance issue that's causing problems for you.
However, I would also recommend seeing if you can reproduce the issue without any 3rd party themes, plugins or applications to rule those out as causing the issue.
I did take a brief look at your site, which was loading fairly quickly (and complete) as a guest, your custom theme was adding more overhead with the effects. One thing that you can implement quickly to improve performance is a cache policy for your static files (such as images, javascript, css). This is something that is controlled at the server level, you can (if you're using Apache) use a .htaccess file with mod_expires rules to control this. There's a good example of relevant rules here: https://invisioncommunity.com/forums/topic/449164-how-to-speed-up-ipb-sites/?do=findComment&comment=2766078
However, since this is moving more from 'feedback' to technical support, I would recommend either submitting a ticket if there's a reproducable issue we can look at otherwise you may want to post in the peer-to-peer section of our community and other members (@adlago!) can give you some tips