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Problem with renew license IPS

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Hello IPS community, I would like to ask how it is with the course of license renewal, does it last so long?

I have been waiting for 2 days, I wrote to Support but unfortunately I received information


Unfortunately, I'm waiting for some time, I also got a confirmation from the bank, unfortunately in Polish, and I do not know what to do, I care about the quick implementation of the order because I paid $ 25 for the extension of the license.

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